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청소상태 불량
침구에 빈대발견해서 보여주었으나 인정안함
직원들 매우 불친절
손님 처음 체크인 응대시 인사도 안하는 직원은 처음봄
4성급 숙소 맞나?
Dịch
rochapaulo
Lưu trú vào 2022年5月
Vợ chồng
1 đánh giá
3.5/5
Đăng tải vào 2022年7月1日
Muito boa localização, com fácil acesso aos pontos turísticos. Quartos confortáveis, banho satisfatório. Cafe da manhã com boa variedade. Deixa a desejar um pouco a limpeza e o atendimento da recepção.
Dịch
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào 2023年11月
Gia đình
3 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 2024年1月9日
地理位置挺方便的
Dịch
Tài Khoản Khách
Lưu trú vào 2024年6月
Khác
0 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 2024年6月17日
A more than wonderful hotel. My family and i spent the best days of vacation, we had an exceptional stay at the hotel. The staff’s dedication and hard work were evident in every detail. The rooms were impeccably clean, and the common areas were spotless. Kudos to the team for maintaining such high standards of cleanliness. Highly recommend
Dịch
Hajar J
Lưu trú vào 2024年6月
Một mình
5.0/5
Nổi Bật
Đăng tải vào 2024年6月12日
recently stayed at Kenzi Basma Hotel, and it was an outstanding experience. The room was immaculate and beautifully decorated . The bed was very comfortable, and the amenities were top-notch. The on-site restaurant served delicious meals, and the staff were attentive and friendly. Overall, my stay exceeded expectations, thanks to the luxurious accommodations and exceptional service. Highly recommend!
Dịch
Ibtissam B
Lưu trú vào 2024年6月
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 2024年6月10日
One of the best hotels I haven been. 10 of 10 in everthing, hospitality and amenities. The staff was increíble too and feel my self if I was at my own home. I will back soon inchallah. The breakfast was delicious and so so good and excelent coffe i really like it
Dịch
Leonhkny
Lưu trú vào 2024年5月
Gia đình
3.0/5
Đăng tải vào 2024年5月11日
This hotel is right at downtown Casablanca. Location is simply perfect and staff very courteous. The room, however, is somehow rundown. It is a very old place with many of the amenities in need of maintenance. The bed and shower are broken. While price is quite cheap, I would rather go somewhere else in town.
Dịch
melbourneros
Lưu trú vào 2024年5月
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 2024年5月5日
A smell from the bathroom permeated the room on our arrival but we left the aircon fan on night and day plus the window open and it wasn’t enough to want to move . The room we had #801was small for a king size bed but the bed was comfortable and the room quiet and dark overnight . We ate in the downstairs bar area each night as we could get a light meal and beer which was all we needed after lunches out . Abdul who served us was very helpful and had a great sense of humour . A good selection of food for breakfast was provided on first floor and staff friendly too . No laundry service on the weekends but that’s common . Really enjoyed music in the lobby - and downstairs- very relaxing.
Dịch
Tài Khoản Khách
Lưu trú vào 2024年5月
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2024年5月4日
I loved the services they provided me the staff was nice especially a wonderful lady named Maryam she was awesome thank's
Dịch
Ayman F
Lưu trú vào 2024年4月
Một mình
5.0/5
Nổi Bật
Đăng tải vào 2024年4月27日
Clean and beautiful space , i liked the service and people are really niiiice . Love it and i will love to come back again to this place . They have delicious dishes and drinks . And there is one guy hamza ommg he is a gentleman he helped us a lot with everything
Dịch
Zineb K
Lưu trú vào 2024年4月
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 2024年4月26日
It's one of the best hotels i have visited before i loved the hospitality and everything i liked the treatment from the general government Mrs cherkaoui she's so active and she really likes what she's doing, i really appreciate the effort me and my my colleagues, it really deserves to come back.
Dịch
NassimAhd L
Lưu trú vào 2024年4月
Bạn bè
5.0/5
Nổi Bật
Đăng tải vào 2024年4月22日
It was an excellent experience this hotel was great and it was a good reception I thank all the religious people working there