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Đánh giá đã xác thực
Vị trí3.5
Trang thiết bị3.5
Dịch vụ3.5
Vệ sinh3.5
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Tất cả đánh giá(10)
Đánh giá tích cực(7)
Đánh giá tiêu cực(3)
JL70
Phòng không hút thuốc, 2 giường cỡ queen
Lưu trú vào thg 8, 2024
Gia đình
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 9, 2024
Simple but comfortable, very close to Costco and other shopping mall, 24hours food stall round the corner
Très beau hôtel 2 étoiles en banlieue de Windsor, Ontario. A 5-6 min d'une épicerie, pharmacie.
Chambre propre et très fonctionnel .
Air climatisé
Dịch
Annie
Lưu trú vào thg 8, 2021
Du lịch cùng bạn bè
23 đánh giá
2.7/5
Đăng tải vào 1 thg 2, 2022
Ce n’étais pAs très propre malheureusement
Dịch
434gmbg
Lưu trú vào thg 9, 2024
Gia đình
3.0/5
Đăng tải vào 1 thg 9, 2024
Older hotel,but very clean and well maintained. Beds were comfy although the pillows really need to be changed. Breakfast was cereal,bagels, toast,fruit mini muffins juices good enough I guess.. Good for an overnight stay. Good parking,friendly
Dịch
Phản Hồi Từ Khách Sạn: Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We hope to see you again.
andyp256
Lưu trú vào thg 4, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 27 thg 4, 2024
For the most part, this place was ok. Not overly expensive. Older, so it could use some TLC, but comfortable. The breakfast was meager, cereal, bagels, juice, and milk. Not a lot of parking spaces. Stayed two nights and while we were out the came and cleaned the room, rare for these days.
Dịch
Phản Hồi Từ Khách Sạn: Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We hope to see you again.
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Vợ chồng
1.0/5
Đăng tải vào 17 thg 7, 2023
My wife and I were attending a wedding in Windsor, and booked the Lexington for 3 nights - June 30, July 1, July 2. Check in Friday afternoon was fine except that the access keys did not work and had to be reprogrammed. Room was OK but missing a few towels. I called down and the missing items were brought up with little delay. Wall electrical units were quite loose and our plug ins kept falling out. A few other things were damaged/broken. Breakfast was included - fine although pretty limited and I had to ask the front desk to replenish the coffee and yogurt, but for the price was OK. However, when we returned after the early Saturday afternoon wedding, the room had not been cleaned/freshened up. I called the front desk - they indicated that the cleaning staff had left, but they would bring up fresh towels/soap, which they did. They thought that maybe we had left the Do Not Disturb sign on the door, but we had not as the sign was broken and still in the room. Almost forgot to mention that our room keys did not work - again - and they had to come up, take lock apart and replace the batteries. The next day (Sunday) when we were leaving for a function, I spoke with one of the cleaning staff men and indicated that we would be gone for a couple of hours and could he make sure the room was cleaned. He assured us it would be. Turned out it was not. The person at the front desk was quite apologetic and indicated he would send more fresh towels up. I asked to speak to the manager, but he was not in and would not be back until the next day after 10:00 a.m., after we had left. So we were there for 3 nights - no house cleaning, problems with the locks, no one to complain to… Once we returned home, I phoned Mr. Devendra Patel the General Manager, but he was not available. However, he did phone back the next day, and left me a short message. I returned the call and initially he was not available, but when I told them that a $20 total discount for the 3 nights was not satisfactory, he immediately came onto the phone line. Unfortunately, he was very argumentative, bordering on rude, and when I explained what had happened and that we were not happy, he hung up on me… We are not impressed. If you are traveling and need to stay somewhere for one night and can put up with a very budget hotel with limited resources, this one may be for you. But if you are looking for a couple of nights stay, other establishments might be in order. We would not stay here again. Never.
Dịch
Phản Hồi Từ Khách Sạn: Dear George, Though we are pleased you appreciated our breakfast offerings and affordable value, we regret that other aspects of your visit fell below your expectations. What you have shared does not convey a typical experience at our property, and we're distressed that you didn't have the comfortable visit we are known for. Rest assured, your feedback remains essential as we ensure we uphold our high-quality hospitality standards across the board. In the future, we hope you consider giving us another chance to change your perceptions. Thank you.
Tài Khoản Khách
Lưu trú vào thg 5, 2022
Du lịch cùng bạn bè
1.0/5
Đăng tải vào 13 thg 5, 2022
We stayed here once before and it was decent. Nothing fancy but newly renovated and clean. Not this time. First of all, we checked in around 7:30-8pm and dropped our stuff off in the room. We checked the room quickly (but I didn’t pull the sheets back like I usually do-big mistake) and it seemed fine besides the fact the toilet bowl had some stains that weren’t scrubbed off- pretty gross but we let it go. Then when we arrived back at the room in the early hours of the morning (around 2am) after the event we went to, we went to get in bed to find crumbs and hair in the bed. Absolutely disgusted. We slept on top of the covers all night. When we showed the front desk person who identified himself as the supervisor in the morning photos of said crumbs and hair and about the toilet, his response was “sometimes they forget to clean the room, next time come ask for a new one”. They didn’t forget- the bed was made and it had been vacuumed. They just did an awful job. When I told him we wouldn’t be returning he asked if we wanted him to call the other manager, at this point we just told him not to. Don’t waste your time or money- this place is dirty and they couldn’t care less. I’m fairly certain they didn’t even change the sheets. If I could put 0 stars I would.
Dịch
Phản Hồi Từ Khách Sạn: Please accept our heartfelt apologies for the inconvenience you had to experience. Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel
misterpastauk
Lưu trú vào thg 3, 2024
Một mình
3.0/5
Đăng tải vào 3 thg 3, 2024
Rapporto prezzo /qualità discreto Colazione purtroppo insufficiente e servizi basici Hotel datato che ha bisogno di una ristrutturazione Comodo per vicinanza aereoporto Per viaggio di lavoro e budget contenuto può essere preso in considerazione
Dịch
Phản Hồi Từ Khách Sạn: Su opinión es importante para nosotros ya que buscamos continuamente formas de mejorar la experiencia de los huéspedes en nuestro hotel. Esperamos verte de nuevo.