Các đánh giá Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you for your feedback.We’re pleased to hear that you found our location next to the ÖBB station convenient. Having a variety of restaurants and shops just steps away certainly makes travel easier and more comfortable.We hope to welcome you again soon.Best regardsChristophReservation – Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you for your detailed feedback.We are pleased that you enjoyed our convenient location, the quality of the bathroom amenities, and the views of the Danube Tower from your room. Please note that in our Standard Rooms two complimentary bottles of water are provided on the day of arrival, while Executive Rooms and Suites are equipped with a minibar that is replenished daily. Your comments regarding the availability of additional items on request are much appreciated.We hope to welcome you again soon.Best regards,ChristophReservation – Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your honest impressions.We regret to learn that your stay with us did not meet the level of comfort you have come to expect from Novotel. Please allow us to clarify that our Standard Rooms are not equipped with a refrigerator, while Executive Rooms and Suites include a fully stocked minibar. For ironing, we provide a dedicated ironing room, though we understand your concerns regarding convenience and will review how we can make this service more comfortable for our guests. We also apologize that the air conditioning and bed comfort were not satisfactory during your stay. Your feedback is very valuable and will be addressed with our team for further improvements.We hope to welcome you again soon.Best regards,ChristophReservation – Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you for your kind feedback. We're delighted to hear that you enjoyed the convenient location near the central station, the cleanliness and spaciousness of the room, and the comfort of the bed. It's also great to know that you found it easy to reach the city centre on foot.We hope to welcome you again soon.Best regards,ChristophReservation – Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you for your kind feedback.We are delighted that you enjoyed our facilities, the excellent location, and the service provided by our team.We hope to welcome you again soon.Best regards,ChristophReservation – Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you so much for your thoughtful and enthusiastic review.We’re delighted that you enjoyed our prime location near Vienna’s main train station, and found the proximity to U1 and key attractions convenient for your travels. Especially during the summer heat, we’re glad that returning to the hotel for a quick rest made your experience even more comfortable.It’s wonderful to hear that you appreciated our clean and modern design, and that the direct train connection to the airport added to your travel ease.We're truly happy that your stay with us was a positive one—and we would be honored to welcome you back on your next trip to Vienna!We hope to welcome you again soon.Best regardsChristophReservation – Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you very much for your positive feedback. We are very pleased that you were satisfied with our hotel and our service and hope to welcome you again soon.Best regards ChristophReservation - Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you for sharing your great experience! We're glad to hear that you found our location so convenient, with easy access to the main train station, grocery stores, and plenty of dining options nearby. We look forward to welcoming you back on your next visit!We hope to welcome you again soon.Best regardsChristophReservation - Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you for your wonderful feedback.We’re delighted that you enjoyed your stay, especially our convenient location, wellness facilities, and the beautiful views from the higher floors. It’s great to know that the nearby restaurants and stores added to your experience. Your intention to return is the best compliment for us.We hope to welcome you again soon.Best regards,ChristophReservation – Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you for your great feedback and recommendation.We’re happy to hear that both our location and service made a strong impression on you. Your satisfaction is our top priority.We hope to welcome you again soon.Best regardsChristophReservation – Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you for your wonderful feedback. We’re delighted to hear that you found the stay to be a great value, with a spacious, modern, and clean room.It’s also great to know that you experienced a smooth check-in and appreciated the quiet atmosphere — just as we aim to offer for a relaxing stay.We hope to welcome you again soon.Best regards,ChristophReservation – Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you for your honest feedback. We're glad to hear that you appreciated our convenient location, but we're truly sorry to learn that your experience with our staff and housekeeping did not meet your expectations.Regarding the minibar: you're correct — our Standard Rooms do not include a mini fridge, whereas Executive Rooms and Suites do offer this amenity. We understand this may have been disappointing and will ensure this distinction is more clearly communicated.Your comments on service and cleanliness are especially important to us. We take them seriously and will share them with the relevant teams to ensure we better align with the standards you’ve come to expect from Novotel.We hope to welcome you again soon.Best regardsChristophReservation – Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you very much for your great feedback! We’re happy to hear that you enjoyed our central location and found it convenient for getting around the city. Your recommendation means a lot to us.We hope to welcome you again soon.Best regardsChristophReservation – Novotel Wien Hauptbahnhof

Phản Hồi Từ Khách Sạn: Thank you very much for your kind review!We’re delighted to hear that you found the location so convenient and appreciated the cleanliness and in-room amenities. Being directly opposite the main train station makes travel especially easy—and we're glad that made a difference for you.We hope to welcome you again soon.Best regards,ChristophReservation – Novotel Wien Hauptbahnhof