Tài Khoản Khách
19 tháng tư, 2024
Our 3rd time in Tulum and this hotel was the best, our room Arena was flawless. From the staff, grounds, services, room quality, location, and cleanliness. Just a top notch hotel we spent days at the beach, relaxed in the poolside hammocks, enjoyed you private room pool area. Everything was just exceptional and we will absolutely be back to Ana y Jose for our next Tulum trip. Special note to all staff at the hotel. Pau, Jorge, Maria, Aldo, William, and so many more who helped us with anything we needed. I wish I knew the names of the housekeeping/turndown staff as they were all incredible as well. The grounds team who worked tirelessly to remove the Sargasso each morning/day and worked on the beautiful lush garden walkways of the hotel. Whoever had the idea to add the water filling stations, they were a savior. We had one right outside of our room which was so incredible.
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