Hotel Shibari - Restaurant & Cenote Club

"First of all the service was beyond bad, it’s as if the staff never communicated with eachother. Upon arrival, we got asked if we were celebrating anything, to which we said yes as it’s our fifth anniversary, and they said they would arrange a surprise for us the next day. We finished our stay without any surprise or acknowledgment as to what had happened, it was just forgotten. They would ask us every day if it was our first time at breakfast, ask about allergies and so on, which on your fifth day at the hotel makes it feel very impersonal. The hotel is also very restrictive in when you can use their amenities, which is laughable when they have no direct beach access. Their pool only opens 11am-6pm, their bikes (which are in horrible shape) can only be hired 9am-6pm…it felt like being at a school camp instead of an alleged 5-star hotel. You are stranded on a street with nothing to do, no signal outside of the hotel, no free beach access and a whopping $40 to get to the town center (which is a 15min drive away). To put the cherry on top, we got called to our room on our last night asking when we would like our bags collected for check-out, they said it was arranged…and it never was. We also never got asked if we had a nice stay upon leaving, nothing. They truly don’t seem to care. Honestly, save yourself the trouble."

Secrets Tulum Resort and Beach Club

"Tôi chắc chắn sẽ đi với Secrets trong tương lai. . Resort này không chỉ là nơi ngủ nữa ; đây là nơi sang trọng, ấm áp, không khí như gia đình . Dù bạn đang tổ chức ngày kỷ niệm, sinh nhật hay chỉ muốn thư giãn, Secrets Tulum cung cấp một kỳ nghỉ tuyệt vời, đáng nhớ, thư giãn."

NABOA Hotel Tulum

"The room was spacious and well-designed. However, the hotel's location was inconvenient for getting around unless you had your own car."

Casa Malca

"Khách sạn đẹp với nội thất đẹp"

Our Habitas

"The jungle room has a beautiful and quiet environment, with a sense of wild luxury. At night, you can see the cute raccoons walking around outside the door. The restaurant is delicious and the price is very reasonable. I was impressed by the octopus claws for dinner and the fried eggs in the morning."

Alquimia Hotel Boutique

Nômade Temple Tulum

"Khách sạn rất thoải mái và tiện nghi."

Tago Tulum by G Hotels

"Khách sạn tốt nhất mà tôi từng ở. Yên tĩnh nhỏ của thiên đường. Phòng suite có phong cách tuyệt vời và độc đáo với tầm nhìn tuyệt vời và hồ bơi riêng. Những thứ đó cực kỳ tốt đẹp và hữu ích với một nụ cười liên tục hàng ngày. Rất nhiều nhà hàng, cửa hàng xung quanh và nhiều điểm để đi chơi đêm. Tôi hoàn toàn giới thiệu khách sạn này tôi đã có một kỳ nghỉ tuyệt vời."

Elements Tulum Boutique Hotel

"Vị trí tốt tất cả đều rất sạch sẽ Bữa sáng ngon rẻ thanh toán tại khách sạn 7 đô la"

Mayan Monkey Tulum - Social Hotel

"The ambience at Mayan Monkey itself makes you want to extend your stay. The staff are fantastic, they offer lots of activities, and the breakfast includes real Mexican options as well. Not to mention the remote working facilities - the WiFi couldn’t be better! Francesca’s yoga sessions are outstanding, the guys at the reception are very helpful, and the bar is just as great thanks to Carlos and Brian! Remek ötlet volt a Mayan Monkey hotel, egyből két hetet is eltöltöttem itt. A szoba tökéletes, a személyzet nagyon korrekt és mindez baráti áron. Visszajövök."

Delek Tulum

"This place is gorgeous and the service is impeccable! Perfect location for people who like daytime on the beach and nightlife. The AC was great to have in the room as it gets very hot and humid in Tulum. Truly all around great place!"

The Strabon Tulum

"Khách sạn rất thoải mái và rất thoải mái."