Tago Tulum by G Hotels

"Very nice hotel. A real 5 star hotel and the staff can not do enough. I would gladly come back. Only downside the algae on the beach but this is the case throughout the beach of Tulum"

La Valise Tulum, Member of Small Luxury Hotels

"Vị trí khách sạn ở khu khách sạn Tulum, có nhà hàng sát biển, có thể ăn sáng, trưa và tối gió biển, dịch vụ khách sạn rất tốt, nhân viên nói tiếng Anh rất hay, giao tiếp siêu suôn sẻ, bao gồm thái độ phục vụ của nhân viên lễ tân và nhà hàng rất Tất nhiên, tiêu dùng trong khách sạn là phải trả 15% phí dịch vụ, tất cả đều bao gồm trong bill, khách sạn sử dụng whatapp để giao tiếp với khách hàng, bất cứ lúc nào có vấn đề nào, nhân viên khách sạn sẽ trả lời lần đầu tiên. Điều này khá thoải mái. Khách sạn tương đối nhỏ và cơ sở vật chất ở mức trung bình, nhưng bạn có thể khuyên bạn nên ở trong một ngôi nhà nghỉ dưỡng bên bờ biển. Khách sạn rất gần khách sạn Ahu, đi xe đạp 5 phút, có thể đi xem Sculpture Mother Nature nổi tiếng của Tulum, còn có Starbucks bên cạnh"

NABOA Hotel Tulum

"The room was spacious and well-designed. However, the hotel's location was inconvenient for getting around unless you had your own car."

Secrets Tulum Resort and Beach Club

"resort cao cấp và chúng tôi ở đó 4 ngày, rất thoải mái. Nước nóng mất quá lâu để ra (điểm trừ lớn). Nước bể bơi quá lạnh vì sự lẩu thấp và không có sưởi. Các lựa chọn thức ăn là tốt. Dịch vụ cũng tốt."

Our Habitas Tulum - Adults Only

"To be honest, this hotel would be better than the Azulik next door if you didn’t like the original ecology so much."

Radhoo Tulum

"We recently stayed at Radhoo Hotel in Tulum and were so impressed by the overall experience. The property is beautiful and peaceful, with a true jungle getaway feel. Our room was spacious and well-presented, the bed was very comfortable, and everything felt carefully designed to promote relaxation. The pool area was a highlight — well maintained, inviting, and perfect for unwinding after a day out. What really set Radhoo apart, however, was the exceptional service from the team. Nothing was too much trouble, and every request was handled with genuine care. A special mention goes to Liz on reception, who was absolutely outstanding. She organised dinner reservations, booked beach clubs, arranged transfers, and even helped with car hire. Her professionalism was matched by her warm, friendly manner — truly one of the most accommodating people I’ve met in hospitality. During our stay, the atmosphere was very calm and quiet, which we enjoyed and believe is exactly the energy the hotel aims to create. It’s located further down from the main area, so if you’re seeking peace and relaxation, this is ideal. If you prefer a livelier, party vibe, it may be a little too quiet for you. The only small downside was some unclear information on additional fees through a third-party booking site. This was quickly resolved by the hotel team, and it didn’t take away from our overall enjoyment. In short, Radhoo is perfect for those wanting a serene Tulum escape, with personalised service that truly makes you feel looked after. We left feeling refreshed, relaxed, and grateful for the wonderful hospitality."

The Yellow Nest Tulum

Dos Ceibas Tulum - Feel Good Hotel

"What a great spot!! Dos Ceibas is the number one spot on the beach to enjoy a great vibe and live music- by far. Every other beachfront hotel was all but empty every afternoon. Rooms are simple but comfortable. Staff are excellent. This is an eco hotel. This is not a Playa Del Carmen or Cozumel resort. After a few nights in PDC, this was heaven. We'll be back."

Nômade Temple Tulum

"Không khí rất tốt, vị trí tốt, phòng đáng yêu. Kỳ nghỉ tuyệt vời."

Hotel Shibari - Restaurant & Cenote Club

"First of all the service was beyond bad, it’s as if the staff never communicated with eachother. Upon arrival, we got asked if we were celebrating anything, to which we said yes as it’s our fifth anniversary, and they said they would arrange a surprise for us the next day. We finished our stay without any surprise or acknowledgment as to what had happened, it was just forgotten. They would ask us every day if it was our first time at breakfast, ask about allergies and so on, which on your fifth day at the hotel makes it feel very impersonal. The hotel is also very restrictive in when you can use their amenities, which is laughable when they have no direct beach access. Their pool only opens 11am-6pm, their bikes (which are in horrible shape) can only be hired 9am-6pm…it felt like being at a school camp instead of an alleged 5-star hotel. You are stranded on a street with nothing to do, no signal outside of the hotel, no free beach access and a whopping $40 to get to the town center (which is a 15min drive away). To put the cherry on top, we got called to our room on our last night asking when we would like our bags collected for check-out, they said it was arranged…and it never was. We also never got asked if we had a nice stay upon leaving, nothing. They truly don’t seem to care. Honestly, save yourself the trouble."

Libelula Tulum Beachfront Hotel

"Incredible, world-class service, excellent food and overall high vibes makes Libelula one of my personal favorite destinations in Tulum in my 10+ years of visiting."

La Posada del Sol Boutique Hotel Tulum

"A nice hotel with a good breakfast. Parking is limited, but there's a clean beach in front. A restaurant next door offers drinks on the beach. The rooms are very clean, and the prices are reasonable."