InterContinental Hotels Resort Mauritius

前台服務非常不錯

總體來説還是非常不錯的酒店，套房有2張單人床和一張雙人床，一家四口完全沒問題，而且這個房型2個16歲以下小童無須另付任何費用，包括早餐，不過早餐不太適合東亞人的口味，晚餐稍微好一點，一點點而已。我們在毛求的機場丟了一個小孩的書包，裏面還有貴重物品，本來以為找不到了，結果洲際的前台小哥幫我們聯繫到了機場的警局，書包失而復得，非常NICE。後來結帳有些不愉快，多扣了我一千多歐元，經過交涉，不過回國之後又退還到了我的帳户裏，總體完美，攜程官方也幫了很大的忙！

非洲效率非常低，如果度假，建議選島南部的度假酒店，這邊的海水質比南部差很多。

環境優美舒適宜人，服務周到細緻

For a conference and quality time; I went there for the first time in November 2023 and since day 1 I have always dealt with Mr. Nikhil Chhibber and it's always always been a pleasure dealing with him as he knows exactly how to deal with customers and cater to their specific needs. The conference was amazing as well as the catering of its food and in fact thereon a friend of mine is having their wedding reception there soon. The buffet was filled with option and once again it was great. Their restaurant Veda is a MUST as the various taste that one is offered there really takes you to a different world. My friend went to Segala with her partner and she was super happy as well. I can definitely recommend them as one of the best hotels I have been so far (and I have been to a lot of hotels in Mauritius) be it for business, for entertainment or for family or quality time with your partner!

Intercontinental Fort Balaclava in Mauritius is about an hour drive away from the airport, MRU, and is next door to the Westin resort. The hotel has a gracious open lobby with a great view of the beach. You will find shopping, car rental and a business centre on the lobby level as well as the main bar. A level up from the lobby is a full service spa with an excellent treatment menu and there is also a jacuzzi and a hammam. Next to the spa is a good size gym with a good mix of machines and weights as well as a PT available. The resort has besides the beach, several outdoor pools with on of them heated. There are several restaurants and bars around the resort as well as poolside and in-room dining. The rooms are large and spacious and if you want to have an extraordinary experience, book the presidential suites which comes with both a viewing balcony and a jacuzzi deck with views of the ocean. Overall a great, and well priced resort with excellent staff and attention to detail.

Kevin the manager was most polite and helpful.the pastry chef alkesh went out of his way to help orther guest.vishan was always very welcoming with the smile.joy at the front desk was helpful with the restaurant reservations..overall a good experience..

We miss you already Intercontinental! The moment you step in,a massive entrance welcomes you with a cool breeze and a breathtaking view and while you are lost in that and trying to soak it all in here comes the welcome drink. I have never tasted such an exceptional pineapple drink in my life. Here we met Kevin, he made sure that everything is absolutely perfect for us, from planning our kid's birthday and noting down all the details as to which restaurant we would like to have birthday dinner to helping us with late checkout without us discussing about it, shows how brilliant he is. Thank you Kevin! We went for our son's birthday and the entire team made it so special for us. The cake was way beyond our expectation and super delicious thanks to chef Alkesh for making it with so much love. Also a beautiful gesture the day we were leaving, Chef Alkesh got a surprise handmade chocolate with a bonvoyage message on it, it really touched our hearts. Thank you chef Alkesh! The meals everyday at Senso were nothing short of a Royal layout. You name it and they have it, with some aMazing salads to yummilious desserts. Chef also heard our request and made the food accordingly for our little one. I would also like to thank Chef Surya for being so considerate and always catering to our out of the way requests, your alloo parathas were so good. Thank you chef Surya! The property is brilliant, rooms are spacious and absolutely clean. Kids play area is big and have different activities planned for the day every hour. Beach is rocky but exceptionally beautiful. The resort has so many things to do that you would not want to go anywhere else. Thank you for making our vacation wonderful!

We had the best Family Vacation with this hotel. With the help of the staff, Kevin who gave us an unforgettable experience. from check-in to check he assisted us in everything. Very helpful, warm and friendly. THANK YOU, KEVIN! Till our next visit here! ⭐️⭐️⭐️⭐️⭐️