Sheraton Surabaya Hotel & Towers

Các đánh giá Sheraton Surabaya Hotel & Towers

Sheraton Surabaya Hotel & Towers

Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Kedungdoro, Tegalsari, Surabaya, East Java, 60261, IndonesiaXem thông tin khách sạn
Sheraton Surabaya Hotel & Towers
Sheraton Surabaya Hotel & TowersSheraton Surabaya Hotel & TowersSheraton Surabaya Hotel & Towers
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Đánh giá của khách

9.2/10
Tuyệt Vời
120 đánh giá
Đánh giá đã xác thực
Vị trí9.3
Trang thiết bị9.1
Dịch vụ9.2
Vệ sinh9.3
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Tất cả đánh giá(120)
Đánh giá tích cực(118)
Đánh giá có ảnh/video(46)
Thời gian lưu trú tuyệt vời!(24)
Nhân viên thân thiện(19)
Phòng tuyệt vời(17)
Bữa sáng ngon(13)
Mua sắm thuận tiện(13)
Gần khu vực mua sắm(10)
Tiện nghi tuyệt vời(7)
Đánh giá tiêu cực(2)
Ng
phòng Deluxe giường cỡ king (mới nâng cấp)
Lưu trú vào thg 4, 2025
Người đi công tác
11 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 22 thg 5, 2025
24 hours fitness center is a big plus. Room are good and sanitised. Is just many mirrors.
Dịch
Bk_Em
phòng Deluxe giường cỡ king (mới nâng cấp)
Lưu trú vào thg 9, 2024
Một mình
30 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 16 thg 10, 2024
I originally booked one of the renovated rooms and there is a bit of fiasco in the first day when I came back to the room it just reeked of raw sewage, almost like a pipe it exploded, and I immediately called housekeeping who sprayed but said that they would move me to a different suite which is the one in the photos. This is one of the more expensive suites and it’s basic and similar in comparison to the renovated suite. However, renovated suite looks like it was renovated back in 1990s as the other suite was much nicer and more modern Overall, the service was fantastic. The food in the breakfast was delicious. The pool is nice. I’ll be at a little quiet and overall it’s a great location if you wanna go out to different sites or if you just wanna cruise the mall or do some quick shopping 
Dịch
Tài Khoản Khách
phòng Deluxe giường cỡ king (mới nâng cấp)
Lưu trú vào thg 2, 2025
Người đi công tác
2 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 19 thg 3, 2025
Hotel is grand and room is big and spacious.  Staff are really friendly and helpful. Will definitely go back again
Dịch
Người Dùng Ẩn Danh
Phòng Premium Có Giường Cỡ King Nhìn Ra Thành Phố
Lưu trú vào thg 1, 2025
Một mình
20 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 24 thg 2, 2025
Everything wonderful and I had a great stay. Would be even better if there’s a dehumidifier in room.
Dịch
Tài Khoản Khách
phòng Deluxe giường cỡ king (mới nâng cấp)
Lưu trú vào thg 11, 2024
Gia đình
3 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 19 thg 2, 2025
Great location for foodies. Hotel is linked to very huge shopping mall with plethora of restaurants and cafes serving myriad of good food at very reasonable prices. Also lots of shops selling wide variety of items
Dịch
Jianing Neo
phòng Deluxe giường cỡ king (mới nâng cấp)
Lưu trú vào thg 11, 2024
Vợ chồng
4 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 24 thg 12, 2024
Was suggested to upgrade to junior suite by a very pleasant lady at the front desk. I decided to go ahead with the suggestion, which was so worth it . The junior suite grants access to the executive lounge. Upon reaching there , I was served by an extremely welcoming , warm and friendly chef name Alfred. He takes the time to really introduce the dishes with so much passion and warmth . He ensure that I was well taken care of. Had an extremely pleasant time at Sheraton thanks to him. His service is one of the reason which makes Sheraton the top choice for subsequent stays whenever in Surabaya ( not to mention the delicious Rawon that both the executive lounge and lobby restaurant serve) The other staff at the hotel are really friendly , always greeting customers with a smile. The amenities provided at the hotel are really sufficient too
Dịch
Aulia Nisauz
phòng Deluxe giường cỡ king (mới nâng cấp)
Lưu trú vào thg 1, 2025
Gia đình
3 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 12 thg 2, 2025
hospitality is really good, the room alsonnice, i love the food there
Dịch
Dwi Wahyuningrum
Lưu trú vào thg 5, 2024
Gia đình
38 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 6 thg 7, 2024
Booked this hotel for a short family staycation in last minutes, but none of the staff inform us on the gardening project that caused children pool unavailable during my stay period.
Dịch
Nurra Ixora
Căn Hộ Hai Phòng Ngủ
Lưu trú vào thg 5, 2024
Gia đình
2 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 28 thg 8, 2024
Very accessible to hotel as its linked. Friendly customer service. Only the massage and spa ambience could be better. The music was too loud and the vibes didnt feel cosy at all.
Dịch
Chiap Ngee
Căn Hộ Một Phòng Ngủ
Lưu trú vào thg 4, 2024
Vợ chồng
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 26 thg 5, 2024
Location is very good - one of the best services I encountered in the different hotels. All the staffs ready make a point to serve with their best and have the guests interests as their top priority. I would recommend Sheraton to anyone who wants to relax in the hotel. The only flip side is that the swimming pool is situated quite a distance near the breakfast area.
Dịch
anitacai
Deluxe Two Double Room (Newly Renovated)
Lưu trú vào thg 7, 2024
Gia đình
13 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 18 thg 9, 2024
Nice hotel, location was superb, breakfast was excellent.
Dịch
Windi
Deluxe Two Double Room (Newly Renovated)
Lưu trú vào thg 1, 2024
Du lịch cùng bạn bè
12 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 22 thg 3, 2024
Sheraton Surabaya is conveniently located right next to the 2nd largest shopping mall in Indonesia. So for travellers who are not keen to travel too far or trapped in the traffic, this would be the best choice for you!! Was a tad disappointed that our sleep got disturbed by the renovation in the morning. Really hope the hotel management could pay more attention to that. Otherwise, a great hotel that we will return to again.
Dịch
Tohir
Deluxe Two Double Room (Newly Renovated)
Lưu trú vào thg 8, 2024
Gia đình
20 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 10 thg 11, 2024
Great location next to the Shopping mall
Dịch
MikeSG
Căn Hộ Một Phòng Ngủ
Lưu trú vào thg 12, 2023
Vợ chồng
6 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 23 thg 1, 2024
Nice Hotel,Excellent Location,Friendly and helpful staff. Limited Vegetarian options. Overall a wonderful trip. Thank You Sheraton.
Dịch
Seng Yao
phòng Deluxe giường cỡ king (mới nâng cấp)
Lưu trú vào thg 3, 2023
Một mình
6 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 13 thg 5, 2023
Decided to upgrade to the new renovated room. Room was comfortable. Good location just beside TP mall.
Dịch