Holiday Inn Express Stoke on Trent

Các đánh giá Holiday Inn Express Stoke on Trent

Holiday Inn Express Stoke on Trent

Trentham Lakes, Sir, Stanley Matthews Way, Stoke-on-Trent, ST4 4EG, United KingdomXem thông tin khách sạn
Holiday Inn Express Stoke on Trent
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

8.7/10
Rất Tốt
41 đánh giá
Đánh giá đã xác thực
Vị trí8.8
Trang thiết bị8.4
Dịch vụ8.4
Vệ sinh9.2
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(41)
Đánh giá tích cực(40)
Đánh giá có ảnh/video(3)
Thời gian lưu trú tuyệt vời!(18)
Nhân viên thân thiện(13)
Sạch và gọn gàng(11)
Bữa sáng ngon(9)
Phòng tuyệt vời(8)
Đánh giá tiêu cực(1)
Tài Khoản Khách
Phòng đôi hỗ trợ người khuyết tật
Lưu trú vào thg 2, 2025
Người đi công tác
9 đánh giá
7.0/10
Đăng tải vào 19 thg 3, 2025
Room is nice and clean. Carpark is not free, charges £6. Breakfast is ok, has eggs, milk, bread, yoghurt, fruits, etc.
Dịch
Phản Hồi Từ Khách Sạn: Hi, thanks for the review. We're happy to see you were satisfied with the hotel's cleanliness. We appreciate the feedback and we hope to see you again. All the best, Martin - Hotel Manager.
Ann
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 4, 2025
Du lịch cùng bạn bè
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 31 thg 5, 2025
Friendly staff, working hard for guests. Room was clean and comfortable. Breakfast good.
Dịch
Phản Hồi Từ Khách Sạn: Thanks for the perfect rating, Ann. We're glad you felt the team were friendly and helpful. That's what we like to hear! Making sure you have a clean and comfortable room is our housekeeping team's top priority. We hope to welcome you back and All the best, Martin - Hotel Manager.
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 3, 2025
Vợ chồng
1 đánh giá
7.0/10
Đăng tải vào 21 thg 4, 2025
Convenient location and pleasant staff but very disappointed with the overall food quality. Would not wish to revisit.
Dịch
Phản Hồi Từ Khách Sạn: Hi, thanks for the review. We're happy our location was convenient for your stay. We appreciate the feedback and please feel free to drop us a message so we can discuss this. All the best, Martin - Hotel Manager.
Tài Khoản Khách
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 2, 2025
Người đi công tác
1 đánh giá
5.0/10
Đăng tải vào 27 thg 3, 2025
Basically my room was not up to standard, to didn’t work, poor pressure on the shower, dirty carpet and an uncomfortable bed. I have complained to the duty manager and she apologised and was happy to refund all costs to you as I didn’t book directly with the hotel. Could you confirm you will return my funds once the hotel has reimbursed your company? Kind regards Paul Temperley Holiday inn express, Stoke on Trent, UK 26.3.25
Dịch
Phản Hồi Từ Khách Sạn: Hello, thanks for the review. We highly appreciate the feedback and please drop us a message so we can discuss this. All the best, Martin - Hotel Manager.
Daz Furbur
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 1, 2025
Vợ chồng
23 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 1 thg 3, 2025
Wonderful one evening stay in the holiday inn Stoke. Greeted beautifully by Laura on reception, always smiling and helpful. Cannot praise the team enough each and everytime we stay! Room is excellent and heater provided within minutes upon request. Thanks again all, we will see you very soon ☺️
Dịch
Phản Hồi Từ Khách Sạn: Thanks for the 5/5 rating, Daz Furbur. We're happy you enjoyed your experience with us! We're committed to delivering a great experience to our guests. We're happy to see you were impressed. We hope to welcome you back and All the best, Martin - Hotel Manager.
Edirin
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
1 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 19 thg 1, 2025
Place was lovely
Dịch
Phản Hồi Từ Khách Sạn: Thanks for the amazing rating. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, Martin - Hotel Operations Manager.
Tài Khoản Khách
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 10, 2024
Vợ chồng
10 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 16 thg 11, 2024
I love this hotel I’ve stayed in here a lot in the past when I’m seeing family very good and polite staff and welcoming I do recommend this to everyone
Dịch
Phản Hồi Từ Khách Sạn: Wow, 5-stars! Thanks so much. We're happy to know you had a lovely stay at our hotel. The team will be happy to know their service was worth mentioning. We hope to see you again and All the best, Martin - Hotel Operations Manager.
EllistonBrady-Elliston
Phòng Đôi Tiêu chuẩn với Ghế Sofa giường
Lưu trú vào thg 9, 2024
Gia đình
5 đánh giá
7.0/10
Đăng tải vào 13 thg 10, 2024
Check-in was long as people were paying for the car park. They gave us a room for 2 bit there was 3 of us. Told reception, and after 30 minutes, we were told to move rooms. Sleep was okay. AC/ heater didn't work, beds were okay bit hard. The shower had low water pressure, making showers a long time. The breakfast was awful, too many people not enough tables. Greasy, stale bread, pancake machine didn't work. Kept running out of everything.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Martin - Hotel Operations Manager
Tài Khoản Khách
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 4, 2025
Vợ chồng
4 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 19 thg 5, 2025
Good location for terminal 4 passenger
Dịch
Phản Hồi Từ Khách Sạn: Thanks for the amazing rating. It's lovely to see that our location was a highlight of your trip. We hope to welcome you back and All the best, Martin - Hotel Manager.
Tài Khoản Khách
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 6 thg 8, 2024
Very friendly staff. Very efficient. Good value for money and breakfast was well cooked and prepared with the staff being attentive and helpful.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for the fantastic review!Martin - Hotel Operations Manager
Shavon
Phòng Tiêu Chuẩn
Lưu trú vào thg 6, 2024
Gia đình
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 24 thg 8, 2024
I really enjoyed my stay with my family here on my birthday,everything was amazing, would definitely stay here again.
Dịch
Phản Hồi Từ Khách Sạn: Wow, 5-stars! Thanks so much, Shavon. We're glad to see you had an enjoyable stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Tài Khoản Khách
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 6, 2024
Gia đình
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 10 thg 7, 2024
The staff was friendly and helpful the breakfast was good. The cleanliness of the room was excellent and had a good night sleep. The only minor complaint from myself is that they closed the bar early so was unable to have a quick pint 🙁. But would definitely use again if in the area.
Dịch
Phản Hồi Từ Khách Sạn: Wow, 5-stars! Thanks so much. We're glad you felt the team were friendly and helpful. That's what we like to hear! What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. We appreciate the feedback and we hope to see you again. All the best, Martin - Hotel Operations Manager.
jeffera
Phòng Đôi Tiêu chuẩn với Ghế Sofa giường
Lưu trú vào thg 5, 2024
Vợ chồng
12 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 27 thg 7, 2024
Pleasantly surprised. Definitely would rebook. Also had gluten free station for breakfast which was a nice bonus
Dịch
Phản Hồi Từ Khách Sạn: Wow, 5-stars! Thanks so much, jeffera. We're thrilled to hear you had a pleasant stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Conrado III
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 2, 2025
Vợ chồng
1 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 28 thg 3, 2025
Veryy good place to chill.
Dịch
Phản Hồi Từ Khách Sạn: Thanks for the amazing rating, Conrado III. Knowing you had a good stay brings a smile to our faces! We hope to welcome you back and All the best, Martin - Hotel Manager.
Tài Khoản Khách
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 11, 2023
Vợ chồng
10 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 3 thg 1, 2024
Staff are friendly and helpful. Steve is smart and good at problem solving. I’ll highly recommend for stay.
Dịch
Phản Hồi Từ Khách Sạn: Hi, thanks for taking the time to review our hotel! We're glad you felt the team were friendly and helpful. That's what we like to hear! Thanks for the recommendation and we hope to welcome you back. All the best, Martin - Hotel Operations Manager.