Tìm Khách Sạn 5 Sao Tại Melbourne

Khách sạn hài lòng nhất ở Úc lần này tuy cơ sở vật chất hơi cũ nhưng sạch sẽ và trải nghiệm người dùng tốt. Nệm mềm và cứng vừa phải. Với tôi, rèm cửa có tác dụng che nắng rất tốt. người ngủ nhẹ Vị trí tuyệt vời và xe điện miễn phí ở trung tâm Melbourne nằm trong phạm vi có rất nhiều lựa chọn ăn uống, giải trí và mua sắm.

We had multiple issues with our 7 nights stay. Which some has been addressed and fixed immediately. One thing we do recommend to confirm check upon arrival or when booking. Lack of view - we’ve booked the 1 bedroom premium room. From the pictures it looked like floor to ceiling big windows with open view but we were assigned to a room situated in the heritage floors (2nd) which the windows are 1.5m high so have to tippy toes to see the view. Limited sunlight also, bathroom has no window. Issues we encountered 1) hall way light - wasn’t working on the first night when we checked in at 11pm. We couldn’t even find our room number cause it was so dark, we used the torch on our phone. Wasn’t a nice first impression if you are scared of dark hallways. The sensor was fixed the next day. 2) phone wasn’t working - so we couldn’t contact the front desk. We got in late with a toddler, so we put on ‘do not disturb’ sign but someone banged the door at 8am, to reach us to ‘fix the issues’. Not sure why can’t they just slip us a note under the door. 3) so many flies - the breakfast restaurant have serious pest issues. There were more than 10 flies flying around the buffet and the tables. We didn’t feel comfortable eating there after one visit. The whole duration of the meal, we were waiving off the fly. Major hygiene concern! 4) housekeeping was very average, barely cleaned the room daily. Only made the bed. 5) overall the staff were all friendly, special appreciation to the male staff at the breakfast room. The lady duty manager didn’t seem friendly, carries an attitude and likes to talk over you. Location is great, round the corner from the tram line. Will I stay again, most likely not. Feels more like a 4 star hotel, definitely not 5 star.

Lần đầu tiên chúng tôi ở Park Hyatt Melbourne và trải nghiệm không thể nào tuyệt vời hơn. Khách sạn hơi xa trung tâm thành phố nhưng có những ưu điểm riêng như vườn đẹp hơn, yên tĩnh hơn và sân trong khá rộng rãi. Khách sạn và phòng ốc mang lại cho tôi nét trang trí của những năm 1900, khá ấn tượng. Phòng rộng rãi và được trang bị đầy đủ tiện nghi, và tôi đặc biệt thích thương hiệu Le Labo được sử dụng trong phòng tắm. Trải nghiệm ẩm thực cao cấp thực sự tuyệt vời, với nhạc acoustic khá hay. Nhìn chung, kỳ nghỉ rất dễ chịu và tôi chắc chắn sẽ quay lại.

Had a comfortable stay for 3 nights. Hotel about 15-20mins walk from city centre and can pop onto tram in free tram zone. Toilet bowl had a smelly drainage smell which holds presence in the air everytime you flush, was pretty unpleasant.

If you’re looking for a stylish, central place to stay in Melbourne, Quay West Suites delivers in all the important areas. 📍 Prime Location Quay West’s address on Flinders Lane puts you right in the heart of everything. A few steps takes you to the iconic Yarra River, Federation Square, and Melbourne’s best shopping and café districts. Whether you’re in town for business, arts, or dining, having public transport, laneways, and nightlife within easy walking distance is a huge convenience. ✨ Impeccable Cleanliness From the moment you enter the foyer, the high standard of cleanliness across public areas and suites is clear. Plush carpets, sparkling bathrooms, and neatly made beds—everything felt fresh and immaculate throughout my stay. Housekeeping did a flawless job refreshing the room each day without ever interrupting my schedule. 👨💼 Friendly, Attentive Service Customer service here is both professional and warm. Front desk staff greeted me by name and were quick to offer directions, recommend hidden-gem eateries, and help with luggage. Room service was punctual, meals were presented beautifully, and every staff interaction made me feel genuinely welcome—not just another guest. 🧭 Thoughtful Facilities It’s the little things at Quay West that stand out: • A well-equipped kitchenette in each suite––perfect for a relaxing breakfast or a quick late-night snack. • In-room laundry facilities saved me from hunting down laundromats mid-trip. • The comfortable lounge and communal spaces offer a quiet place to work or unwind. • Gym and heated indoor pool, both kept spotless and perfect for a post-city exploration cooldown.

Dịch vụ khách sạn rất tốt. Chúng tôi đến sớm và lễ tân đã hỗ trợ chúng tôi nhận phòng sớm. Việc trả phòng cũng rất nhanh chóng sau khi rời đi. 👍🏼 Bữa sáng cũng rất thịnh soạn, với nhiều lựa chọn. 👍🏼 Khách sạn có vị trí thuận tiện, gần trạm xe buýt. 👍🏼 Điểm trừ duy nhất là tiện nghi phòng hơi cũ, nhưng vẫn chấp nhận được!

We had no idea there was a downstairs section, but the more we experience this establishment the more we liked it. Downstairs has a restaurant and bar even though we only had breakfast the next morning, we can’t wait to head back and try the restaurant.  Customer service was outstanding, the kind that you only experience in the United States. The whole staff went above and beyond to make our stay memorable. The room we had was very spacious including the bathroom and shower (no bathtub) and it was very clean. The only downside was that the bed was very firm and pillows soft, I prefer to feel like I’m sleeping on a cloud with a firm pillow.  We left feeling like the hotel didn’t have that business transaction type vibe but rather we were family, everybody was so friendly and we will definitely be back.

Tiện nghi tuyệt vời và phòng gọn gàng. Nhân viên siêu thân thiện, thân thiện, nhưng quan trọng nhất là chính hãng. Vị trí tuyệt vời, nơi bạn đang ở rìa của thành phố sầm uất, nhưng chỉ cần một chuyến xe điện miễn phí rất ngắn đến trung tâm thành phố, đi qua các ga tàu nối liền trên đường. Hoặc nếu bạn thích vận động, hãy đi bộ dọc bờ sông để ngắm cảnh. 10/10. Không thể lỗi khách sạn này! Sẽ quay lại!

We stayed altogether three nights here. The hotel was converted from a historical building dated back to 1890s . We enjoyed the stay-included breakfast at Alluvial restaurant. It got charming vibe. the King Classic room we stayed is spacious consider it is in zone 1 of Melbourne. The hotel is in walking distance to many of the Melbourne city attractions we are even able to take some rest in the room in our planned city walking trip in the middle of a very hot summer sunny day. The bathroom provides Byredo toiletries which we like. However, the decor is a bit dated and need refreshing and we are not happy with the service level of the staff. For example, the phone handfree function is not working properly; the safe is according to the hotel ”in the process of replacement” and not working either; the call to ”Instant Service” for help often took more than 5-seconds ring especially during the night time. There is even a false fire alert during one of the morning time of our stay. I doubt it is a standard of Intercontinental hotel or a 5-star rated hotel. For whom consider staying at this room type of this hotel, please note the windows is fixed and facing the hallway so the room has 1. no natural sunlight 2. no fresh air and 3. needs closing the curtains all the time if you prefer privacy. Another point worth noting is the bathroom floor is very slippery after bath, I would call it a death trap if you wear the one-off slippers that is provided in the room as you can easily get a slip and fall on the bathroom floor even for a grown adult.