Tìm Khách Sạn 4 Sao Tại Bilbao

Good location, easy to get everywhere of interest just by walking. Staff were lovely, warm, friendly and helpful. Good sized room and bathroom, but there was a massive pillar right in the middle of the room which was quite awkward. Had the room at the start of the corridor near the lifts so it was a bit noisy at times. No tea or coffee facilities in room, which feels like a bit of a basic. Went out for breakfast rather than use the hotel facilities as there's plenty of options about. Only there for 2 nights so didn't seem worth kicking up a fuss about any stuff. OK for overnight but not a long stay from what I saw.

Great breakfast with many choices of food & very comfortable atmosphere. All hotel staff provide very good & professional services, especially the reception & the technical staff. The lobby lounge “EL Hall” is excellent, we were there everyday.

Hotel en zona tranquila y para disfrutar de los pinchos de la ciudad.

Hotel was minutes away from Guggenheim Museum Bilbao which was our planned at Bilbao. There is hotel parking with a fee available during booking. The breakfast was good. The hotel and resturant staff were friendly and kind. My room was modern and clean, it comes with a streets view. There is room available with the museum view too.

I thought the sauna was included in our stay that’s why I booked the hotel. When I’ve mentioned it to the staff about not having an additional cost to it when you book online, they told me is part of the spa . This is very confusing as if it was part of the spa why mentioning it and not including it in the spa section . Spa and sauna are not the same and if it’s a cost to it , that should be mentioned. Anything else was amazing . Also they don’t have a separate cost to the sauna only ! I just wanted to use the gym and the sauna , no spa though! There was no possibility to book the sauna without the spa. It’s like 20 euros per acces not per day which I thought it’s a rip off especially when you are already booked with the hotel and you’ve paid for your room! Again staff showed no flexibility , it was either pay for something you won’t use or you don’t get it! Ended up not booking it because I did not want to use the spa , and I thought it was a lot of money (20 euros) to pay for 15 min use of sauna only.

很多年前住過一次，這次過來整體感覺還不錯，位置當然相當方便，去中心區域商業街，古根漢姆，老城區，都是步行即可，周邊那些非常好吃的餐廳，pintxos也都如願再次嚐到。房間整潔夠用，而且還提供了整套洗漱用品，手續也快捷。可能周邊的食物太美味了，相比來説早餐感覺比記憶中遜色。沿街麼肯定會有噪音，但也還好不是太大問題，因為空調感覺有點悶我還開了點窗，這樣情況下噪音也沒有影響到睡眠。

A propiedade é ótima, mas o serviço deixa muito a desejar. Minha reserva era por 16 días, e não tive nenhuma das minhas solicitações atendidas. A limpeza foi feita apenas uma vez, faltando 2 dias para minha saída. Não havia nenhum utensílio na cozinha. Tive que comprar tudo. E apesar das minhas solicitações, nunca fui atendida. A lavanderia é muito útil para que fica bastante tempo. E a academia é bem interessante também.