I had items stolen from my room after the first cleaning. There has been zero promises kept and zero engagement now 6 days after the incident.
Mgmt promised an investigation and calls. I didnt get calls. I had to seek out the GM of the hotel. When I finally spoke about my issues, I was asked what it would take to
make me satisfied. I told the mgr if they removed 50% of the cost of the stay, that would satisfy me. It has now been 4 days since my conversation with mgmt, and I still have not been contacted back by the hotel mgr. No calls, no emails, no follow up. I have now had to place the entire charge on hold and refuse to pay, as Delta Hotel by Marriott at the Norfolk Airport location has no idea how to settle a dispute with a sticky fingered room cleaner and an upset guest who simply wanted their items back.
Giá phòng trung bình cho các khách sạn 3 sao tại Norfolk là bao nhiêu?
Với khách sạn 3 sao ở Norfolk, giá phòng trung bình vào ngày thường là 5.506.026₫, giá phòng trung bình vào cuối tuần (Thứ Sáu – Thứ Bảy) là 8.296.047₫.
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