Khách Sạn Hàng Đầu Tại Hammamet Có Spa

The hotel personnel is outstanding. I loved their professionalism and dedication. Special note for the desk personnel who welcomed us with professionalism and kindness, and listened to our claims with a smile and reactively acted in consequence. The customer service manager (Haifa) is also great. The rooms are very clean but the furniture are quite old for a 5 stars hotel(some broken wooden stuff...) Biggest weakness: 1- The lunch/dinner menu was exactly the same and we had to rise a claim for that. The next day was satisfying tho. 2- We had to pass by an open door area to go to the indoor swimming pool during a cold time which was very uncomfortable (got a cold after that) 3- Booked an all inclusive and still need to pay for the gym? why?

Disappointing for this price and for a 4 stars hotel. Room was barely acceptable, clearly not cleaned below the beds, no glasses, no towels, soap and shampoo containers almost if not empty upon arrival and were not filled at all during our stay. Towels were a nightmare to get: sometimes just enough, sometimes missing one, sometimes missing two. Getting an iron was a battle and forget about laundry service. Requests were not always met with a nice answer, they painted a room next to ours taking no precautions, getting the smell far into ours. Lunch was excruciatingly expensive for the area, forget about it. Included breakfast and dinner were OK. Location was very nice, although the surroundings are a bit dead..

J’ai bien aimé l’ambiance de l’hôtel . C’est propre calme et conviviale. Vu tres belle depuis ma chambre

BON HOTEL MAIS CRAFAR QUI SE PROMENAIT AU COULOIR ET CLIMATISATION INEXISTANTE Hôtel en générale très bien mais il faut perfectionner les détails. Inadmissible voir un crafar qui courrait sur le long du couloir et avec une température chaude se faire dire qu'on a le chauffage. On est sorti de l'hôtel pour aller ailleurs. La nuit on a dormi avec la porte du balcon ouverte pour la chaleure

What an amazing hotel so clean and tidy nothing is too much for the staff an amazing choice of food and 3 pools to choose from highly recommended and very well priced so good we are going back again next month definitely a 5 star hotel as advertised

Tout est parfait pour nous !