Các đánh giá Holiday Inn Southend

Phản Hồi Từ Khách Sạn: We appreciate you taking the time to write a review of your stay. I'm happy to hear that your stay at the Holiday Inn was enjoyable. To make the most of your stay, you might want to think about upgrading to one of our Premium or even Superior rooms. These rooms have a larger window for a better outlook and are larger than our standard accommodation. Have you been to our Rooftop Restaurant and Bar in 1935? This location offers breath-taking views over the airport runway. We hope to have the opportunity to host you again in the future when you need lodging.Kind regards, Laura

Phản Hồi Từ Khách Sạn: I appreciate your review of your most recent visit. I'm happy to hear that you had a good overall experience working with us. I've let our team know about your remarks, and they can take care of this right away.Kind regards, Laura

Phản Hồi Từ Khách Sạn: Dear Anita,I appreciate you taking the time to write a review, and I'm delighted your stay at the Holiday Inn Southend was wonderful. We hope to have you stay at the hotel again in the future.Regards, Laura

Phản Hồi Từ Khách Sạn: I appreciate your review. I'm delighted you had such a great experience before to your trip, and our staff strives to be extremely attentive during your entire stay. Our goal as an airport hotel is to make your trip as stress-free as we can. We hope to have you stay at the hotel again in the future.Regards, Laura

Phản Hồi Từ Khách Sạn: Thank you for your amazing review scores across all areas of your stay. Clive is a superb member of staff and very welcoming to all of our guests.We hope to see you again for your next stay with us.Regards, Laura

Phản Hồi Từ Khách Sạn: Your excellent review is much appreciated. It is great to see that you have made use of the hotel facilities and visited our 1935 Rooftop Restaurant & Bar. We look forward to see you again.Regards, Laura

Phản Hồi Từ Khách Sạn: We appreciate your excellent rating of our hotel and hope to see you again soon.Regards Laura

Phản Hồi Từ Khách Sạn: Dear Gee,I’m sorry to hear that you experienced issues with your stay and reservation details—this does not reflect the standard we aim to uphold at our hotel.Regarding the parking fees, these are set by the airport and are clearly outlined across all booking platforms. I apologise if this information was not communicated clearly prior to your arrival.For your next visit to Southend, please don’t hesitate to contact us directly. We’ll be happy to assist with your requirements and ensure a smoother experience.Best regards, Laura

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind review—it’s truly appreciated. I’m so pleased to hear that you had the chance to enjoy our 5th floor rooftop restaurant and bar, along with its fantastic views of the surrounding area.Our convenient location makes us an ideal base for both travel connections and a bit of retail therapy, and I’m glad you were able to make the most of it during your stay.We look forward to welcoming you back for another enjoyable visit soon.Warm regards, Laura

Phản Hồi Từ Khách Sạn: Dear PS,I’m truly sorry to hear that your stay did not meet the high standards we aim to uphold. Please accept my sincere apologies for any inconvenience or disappointment you experienced during your time with us.We take all feedback seriously and will be reviewing the issues you encountered to ensure they are addressed promptly. Providing a comfortable and enjoyable stay for our guests is our top priority, and I regret that we fell short in this instance.Thank you for bringing this to our attention, and I hope we will have the opportunity to welcome you back and provide the experience you rightfully expect and deserve.Warm regards, Laura

Phản Hồi Từ Khách Sạn: Dear MossGemma,Thank you very much for your kind and positive review of your stay at Holiday Inn Southend. We’re delighted to hear that you found your accommodation satisfactory, especially as we offer a variety of family rooms designed to suit different needs and group sizes.Our hotel’s stunning views are indeed a highlight, and with the airport nearby bustling with activity, the scenery has become even more dynamic and interesting. We’re glad you had the chance to enjoy this unique aspect of our location.Thank you again for sharing your experience, and we look forward to welcoming you and your family back on a future visit.Warm regards, Laura

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your feedback. I’m so pleased to hear that you had an amazing stay with us. We look forward to welcoming you back to the hotel again soon.Warm regards, Laura

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your feedback. From your review, it’s encouraging to hear that you had an overall positive stay with us. However, I’m sorry to learn that the service did not fully meet your expectations.Please be assured that your comments are taken seriously and will be shared with our Management team to help us identify areas for improvement and enhance the experience for all our guests.We truly appreciate your honest feedback, as it allows us to continue growing and delivering the highest standards of service. We hope to have the opportunity to welcome you back in the future and provide a seamless and exceptional stay.Warm regards, Laura

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share such a positive review of your experience at our hotel. We truly value each and every one of our guests, and it’s always a pleasure to hear that your stay met your expectations. Your feedback is greatly appreciated, as it helps us continue to improve and ensure every guest feels welcomed and well cared for.We look forward to welcoming you back in the future!Warm regards, Laura