AC Hotel Melbourne Southbank

Các đánh giá AC Hotel Melbourne Southbank

AC Hotel Melbourne Southbank

201 Normanby Rd, Southbank, Victoria, 3006, AustraliaXem thông tin khách sạn
AC Hotel Melbourne Southbank
AC Hotel Melbourne SouthbankAC Hotel Melbourne SouthbankAC Hotel Melbourne Southbank
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Chúng Tôi Khớp Giá
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Đánh giá của khách

4.3/5
Rất Tốt
69 đánh giá
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Vị trí4.2
Trang thiết bị4.3
Dịch vụ4.2
Vệ sinh4.4
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Tất cả đánh giá(69)
Đánh giá tích cực(63)
Đánh giá có ảnh/video(18)
Thời gian lưu trú tuyệt vời!(20)
Chủ thân thiện(14)
Phòng tuyệt vời(13)
Sạch và gọn gàng(10)
Vị trí thuận tiện(7)
Tiện nghi tuyệt vời(6)
Đánh giá tiêu cực(6)
Sarah
Lưu trú vào thg 12, 2022
Một mình
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 26 thg 1, 2023
Phòng xem đặc biệt và lễ tân Cô Sarah và Vanessa rất niềm nở. Thật không may hôm nay có sự cố về nước nên chúng tôi phải kiểm tra sớm. Hy vọng nó sẽ không xảy ra lần nữa
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Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 7, 2024
Một mình
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 14 thg 8, 2024
Was a lovely stay which felt like home! Everything was clean and efficient. Arrived early by noon and was granted check in with a warm welcome of chocolates and a personal note! Enjoyed a high floor on level 18 and late check out till 1pm as Elite Silver member. Would love to return here again next visit as there are tram stops, 3 supermarkets and South Melbourne Market all within walking distance. Love the friendly service from front desk to restaurant to housekeeping staff! Everything feels so new and fresh in the hotel, well maintained and being new. Easy to call an Uber as well just a short ride to city.
Dịch
6/9
Phản Hồi Từ Khách Sạn: Thank you so much for your wonderful and very detailed feedback! We’re thrilled to hear that you had a great experience and that our customer service stood out to you. Our team works hard to provide exceptional service, and it’s incredibly rewarding to know that their efforts made a positive impact on your stay.We look forward to welcoming you back to AC Melbourne on your next visit.Tracey Pham,Front Office supervisor
Sock Keng
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 11, 2024
Vợ chồng
10 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 20 thg 12, 2024
Generally speaking is ok. Need to walk around 10mins to tram station. Only complaint is the lighting in the room, we usually leave only the bathroom light on when sleeping (in case of need to visit bathroom at night); but bathroom light in AC hotel is linked to the dressing table light outside of the bathroom, which means we cannot independently turn off only the bathroom light. In the end, we have to leave a reading light on after turning off the bathroom/dressing table light, not ideal for a good night sleep.
Dịch
Phản Hồi Từ Khách Sạn: Hi Sock, Thank you for your valuable feedback! We're happy to hear that you found the location convenient and enjoyed your stay overall. We understand your concern about the lighting arrangement in the room, and we apologize for the inconvenience it caused. We will certainly look into improving the lighting options to ensure a more comfortable experience for our guests. We appreciate your understanding and hope to welcome you back soon for another pleasant stay!Best Regards, Tracey Pham Front Office Supervisor, AC Melbourne Southbank
sunnynini
Phòng Superior King hướng phố
Lưu trú vào thg 12, 2023
Vợ chồng
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 thg 1, 2024
Spacious room with amazing view. Super recommended to stay here if you got the budget, you won’t regret it!
Dịch
Anjila55
Phòng Premium, Phòng khách, 1 giường King Size, tầm nhìn thành phố
Lưu trú vào thg 2, 2024
Vợ chồng
1 đánh giá
3.5/5
Đăng tải vào 15 thg 3, 2024
good as a gold. recommend…………………………………..:::::::::::::::::
Dịch
TIONG CHOON
Phòng Deluxe 2 giường Đôi
Lưu trú vào thg 11, 2023
Gia đình
8 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 27 thg 12, 2023
Good services. Location away from most commercial services.
Dịch
-Mark-
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 9, 2023
Người đi công tác
2 đánh giá
2.0/5
Đăng tải vào 15 thg 10, 2023
Looks pretty good in general but, very windy outside downstairs. I checked in early and paid the additional check-in fee. Upon entering my room I noticed the bath robe looked as though it wasn't cleaned. Given the price and standard of the hotel I would have thought they would catch this, especially since they had me waiting downstairs for ten minutes while a supervisor checked the roo
Dịch
Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 3, 2024
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 4, 2024
Hotel was beautiful with amazing views of the CBD. Kristal was amazing and went above and beyond for us throughout the stay which made a huge difference and was extremely appreciated, so a special shout out to her!
Dịch
Saraguto21
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 9, 2024
Một mình
12 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 10, 2024
Great hotel and outstanding customer service
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience and that our customer service stood out to you. Our team works hard to provide exceptional service, and it’s incredibly rewarding to know that their efforts made a positive impact on your stay.We look forward to welcoming you back to you on your next visit.Tracey Pham,Front Office supervisor
Jasmine
Phòng cao cấp 2 giường đôi nhìn ra thành phố
Lưu trú vào thg 12, 2023
Du lịch cùng bạn bè
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 1, 2024
+: The premium double bed room with city view is beautiful and the amenities/facilities fantastic (beds were very comfortable, view was lovely, and the breakfast buffet bar had a wide selection of great options). -: The room service menu is very limited on Sundays and Mondays.
Dịch
Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 11, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 1, 2024
Stayed here over New Years and great location to walk to the events and home, safe area and staff and service were incredible. Highly recommend. Was able to drop off bags and room was even ready early with bags put in our room for us. Gym facilities were adequate for a good work out and clean. Fun evening activities in main lounge area with gin tasting and overall welcoming atmosphere. Highly recommend and will go back.
Dịch
Tài Khoản Khách
Phòng Superior King hướng phố
Lưu trú vào thg 10, 2023
Người đi công tác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 26 thg 11, 2023
This place is my new favourite. The staff are super friendly and accomodating and treating you like VIPs the minute you arrive. Beautiful venue with its views and amazing customer service .
Dịch
Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 6, 2023
Khác
37 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 13 thg 7, 2023
I have been staying for a few times, it will be great if they can upgrade me to try their different room.
Dịch
Tài Khoản Khách
Lưu trú vào thg 5, 2023
Vợ chồng
2 đánh giá
3.5/5
Đăng tải vào 12 thg 6, 2023
The room was great but the bathroom is slightly disappointing. Temperature of the shower head was very unstable, warm & hot water kept exchanging during the shower.
Dịch
Zoltin
Lưu trú vào thg 7, 2022
Vợ chồng
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 15 thg 8, 2022
Everything is great during our stay. All the facilities are new, also having a Peloton for peloton users. Also a big thank you to the Mila, she made us feel like home during our stay. The only issue I would think it's the location, you will have to taxi out, but it is a short distance to the city and south yarra/Prahran. We really enjoyed our stay. Recommend.
Dịch