24 16c St, Al Khabaisi, Dubai, Emirate of Dubai, United Arab EmiratesXem thông tin khách sạn
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1 đêm
Đánh giá của khách
4.5/5
Tuyệt Vời
450 đánh giá
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Vị trí4.6
Trang thiết bị4.5
Dịch vụ4.5
Vệ sinh4.5
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Hannah Compion
Phòng Deluxe Sky
Lưu trú vào thg 11, 2024
Vợ chồng
14 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 25 thg 11, 2024
Close to the airport. Friendly and helpful staff. Nice breakfast and very clean. The shower and taps in the bathroom was a struggle to get cold or hot because they didn’t work well, but overall the hotel was good and the staff was kind and helpful.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your wonderful feedback!We’re delighted to hear that you enjoyed your stay with us and appreciated our service and friendly staff.Your satisfaction is our top priority, and it's always gratifying to know we succeeded in making your visit memorable.We hope to welcome you back to Alkhoory Sky Garden Hotel on your next trip to Dubai!Warm regards,Syed Basit
Landy Yue Shan
Phòng Cổ Điển Sky
Lưu trú vào thg 11, 2024
Vợ chồng
4 đánh giá
3.0/5
Đăng tải vào 21 thg 11, 2024
Only was here for a night because it was close to airport. Rooms are decent, did not give us 1 queen/king bed. Instead gave 2 double beds.
Rooms are a bit dated but ok, did not have conditioner only shampoo. View is of the parking lot, gets loud early in the morning
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your wonderful feedback!We’re delighted to hear that you enjoyed your stay with us and appreciated our service and friendly staff.Your satisfaction is our top priority, and it's always gratifying to know we succeeded in making your visit memorable.We hope to welcome you back to Alkhoory Sky Garden Hotel on your next trip to Dubai!Warm regards,Syed BasitRooms Division Manager.
Tài Khoản Khách
Phòng cổ điển nhìn ra vườn
Lưu trú vào thg 7, 2024
Một mình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 17 thg 7, 2024
My stay at Al Khoory Sky Garden Hotel was fantastic! The housekeeping team, Aamir and Hasinda, kept my room spotless. The spa experience with Sanoop and Neela was rejuvenating. Alaa from Al Baha Restaurant provided excellent service, and Saif from room service was prompt. Vanessa and Jasmin at Spice Restaurant were delightful. Overall, the staff made my stay memorable with their exceptional service. Recommended!
Dịch
6/11
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
faisal
Phòng Cổ Điển Sky
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 9, 2024
Very nice place. The hotel is very clean and the room is very nice.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon! Kind regards, Firas Al Alami General Manager
Người Dùng Ẩn Danh
Phòng Cổ Điển Sky
Lưu trú vào thg 7, 2024
Vợ chồng
18 đánh giá
3.2/5
Đăng tải vào 12 thg 7, 2024
It was a good stay however it wasn't that very clean. It looks like there still some little dirts on the floor from previous customer and not sure why its taking time to check in and check out
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
Bankin
Phòng Cổ Điển Sky
Lưu trú vào thg 7, 2024
Một mình
15 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 8 thg 7, 2024
service was good and location was close to the Airport and around 10M Walk to the Metro
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
Haifeng
Phòng Cổ Điển Sky
Lưu trú vào thg 12, 2024
Vợ chồng
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 13 thg 12, 2024
The overall experience was good. The location is close to the airport and the staff are friendly and helpful. Some facilities can still be improved though. One thing we noticed is that the holder of the hair dryer was installed immediately below the facial mirror, which made it difficult to take out the hair dryer.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your wonderful feedback!We’re delighted to hear that you enjoyed your stay with us and appreciated our service and friendly staff. Your satisfaction is our top priority, and it's always gratifying to know we succeeded in making your visit memorable. We hope to welcome you back to Alkhoory Sky Garden Hotel on your next trip to Dubai!Warm regards,Syed BasitRooms Division Manager.
Manxsour
Phòng Cổ Điển Sky
Lưu trú vào thg 12, 2024
Một mình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 11 thg 12, 2024
Great hotel, great price, big, classy rooms, very clean and very helpful and friendly staff. The night manager Majed was very helpful and assisted with my issue. All in all great experience. Amazing for all kind of travelers.
Located about 5 minutes away from Dubai airport. Nearest metro station is a 10 minutes walk.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your wonderful feedback!We’re delighted to hear that you enjoyed your stay with us and appreciated our service and friendly staff.Your satisfaction is our top priority, and it's always gratifying to know we succeeded in making your visit memorable.We hope to welcome you back to Alkhoory Sky Garden Hotel on your next trip to Dubai!Warm regards,Syed BasitRooms Division Manager.
ANVAR KARAT
Phòng Cổ Điển Sky
Lưu trú vào thg 10, 2024
Gia đình
32 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 10, 2024
Nice hotel and nice staff
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
TheNoor
Phòng Cổ Điển Sky
Lưu trú vào thg 5, 2024
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 5, 2024
I loved everything about the hotel.. It is my second time with Alkhory skygarden! And for sure not my last 😍
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
MundaneMaiden
Phòng Cổ Điển Sky
Lưu trú vào thg 5, 2024
Khác
42 đánh giá
2.7/5
Đăng tải vào 28 thg 5, 2024
Disappointing Stay at Al Khoory Sky Garden
I've stayed at numerous hotels, but my experience at Al Khoory Sky Garden was appalling. I'm writing this review to warn potential guests about the issues we encountered.
We arrived at 8 PM and were looking forward to a relaxing stay. The check-in process was swift, but when I asked for a room with a nice view, I was told they were fully booked. Later, we discovered a disturbing issue: hair on the work desk, including strands from someone's private area. I was disgusted and called the reception to request housekeeping. Despite multiple calls, no one came to clean the room.
After two follow up calls snd almost 20 minutes of waiting, I went down to the reception and expressed my frustration. The receptionist seemed unbothered, asking me why I needed a clean room so urgently, asked if I was going somewhere. I lost it and requested for a new clean room. I showed them photos of the hair, and they finally took my request seriously. They "upgraded" our room, but it felt like damage control.
The rest of our stay was marred by issues: 10mb internet capacity –you have to pay if you want faster connection, delayed requests for water bottles, and malfunctioning air-conditioning. Even the complimentary fruit they sent felt like a belated attempt to make up for the poor service.
One positive aspect was the pool staff, who were professional and welcoming. However, these redeeming qualities couldn't outweigh the numerous issues we faced.
Lessons Learned:
To avoid similar problems in the future, I suggest Al Khoory Sky Garden conduct staff training in all aspects of the hotel. Reception and housekeeping need to prioritize guest requests and communicate effectively.
Recommendation:
If you're looking for a good pool experience, Sky Garden might be worth visiting. However, be prepared for subpar service and potential issues with cleanliness. You can find better options with better service at a lower price point.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your comments about your recent stay at Al Khoory Sky Garden Hotel! Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations.With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused. Please be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence.May I take this opportunity again to thank you for bringing these matters to our attention and sincerely hope to welcome you back soon to convince you of our usual fine services. Kind regards, Firas Al Alami General Manager
بصيري
Phòng Cổ Điển Sky
Lưu trú vào thg 11, 2024
Gia đình
7 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 20 thg 11, 2024
I didn't like staying there's and have notes about housekeeping services was not as i found at al Khoory atrium
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We’re truly sorry to hear that your experience did not meet your expectations. At Alkhoory Sky Garden Hotel Dubai, guest satisfaction is very important to us, and we regret that we didn’t meet our standards during your stay and your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused.Rest be assured that all your comments will be investigated and assessed for rapid rectification to avoid re-occurrence.Thank you for bringing this to our attention, and we hope to restore your confidence in us with a better experience in the future.Warm regards,Syed BasitRooms Division Manager.
RAYPT GROUP
Phòng Deluxe Sky
Lưu trú vào thg 11, 2024
Người đi công tác
67 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 11, 2024
This hotel have good hospitality, staff is helpfull even we ask their services in early morning, easy for access
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your wonderful feedback!We’re delighted to hear that you enjoyed your stay with us and appreciated our service and friendly staff.Your satisfaction is our top priority, and it's always gratifying to know we succeeded in making your visit memorable.We hope to welcome you back to Alkhoory Sky Garden Hotel on your next trip to Dubai!Warm regards,Syed BasitRooms Division Manager.
MOHAMMAD-ASGARI
Phòng Cổ Điển Sky
Lưu trú vào thg 7, 2024
Người đi công tác
6 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 11 thg 7, 2024
Anything was well but I did not find toothbrush at room!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us!We are glad that you appreciated our attention to detail and exceptional service.We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction.Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon!Kind regards,Firas Al AlamiGeneral Manager
Sabiracam
Phòng Cổ Điển Sky
Lưu trú vào thg 4, 2024
Một mình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 4, 2024
I booked normal room but they are given me as complimentary balcony room, good room and very clean comfortable swimming pool , delicious food , Starbucks also available .. very satisfied and price also reasonable ..
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for your review, we are happy to read that you had such an enjoyable stay with us! We are glad that you appreciated our attention to detail and exceptional service. We always strive for great hospitality and reading constructive and positive feedback like yours is our guide that we are heading the right direction. Thank you again for your wonderful review and we look forward to having the pleasure to welcome you back soon! Kind regards, Firas Al Alami General Manager