Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí8.8
Trang thiết bị8.4
Dịch vụ8.6
Vệ sinh8.7
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(54)
Đánh giá tích cực(47)
Đánh giá có ảnh/video(11)
Đánh giá tiêu cực(1)
ashikrn
Phòng Suite một phòng ngủ cao cấp
Lưu trú vào thg 9, 2024
Gia đình
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 16 thg 11, 2024
I recently booked my 9-day stay at PARKROYAL Serviced Suites Singapore through Trip.com, and it was an excellent experience from start to finish. Trip.com made the booking process seamless, ensuring a hassle-free journey.
The hotel exceeded my expectations with its spacious and well-maintained rooms, exceptional service, and prime location that made exploring the city so convenient. A standout feature was the delicious complimentary breakfast provided daily, offering a variety of fresh and flavorful options to start the day right.
I highly recommend both PARKROYAL Serviced Suites Singapore for its quality and comfort, and Trip.com for its ease of use and efficiency. Thank you for making my stay so memorable!
Dịch
Phản Hồi Từ Khách Sạn: Dear Ashikrn,Thank you for your glowing review! We're delighted to have exceeded your expectations with our rooms, service, location, and breakfast.Thank you for recommending us and we're honored to have made your stay memorable.We look forward to welcoming you back!Simply Yours,AimanAssistant Guest Relations Manager
Tài Khoản Khách
Suite Deluxe 2 Phòng Ngủ
Lưu trú vào thg 8, 2023
Khách đi công tác
8 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 24 thg 9, 2023
Feel like home here, so convenient! Near supermarket, raffle hospital, not far from public transportation
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind words! We're thrilled to know that you feel at home here and that our convenient location near the supermarket, Raffle Hospital, and public transportation has added to your overall comfort. Your satisfaction is our utmost priority, and we're excited to welcome you back for another enjoyable stay in the future.Simply YoursGobinath PillaiOperations Manager
Tài Khoản Khách
Suite Deluxe 1 Phòng ngủ
Lưu trú vào thg 5, 2025
Gia đình
11 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 6 thg 7, 2025
Great location
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Simply Yours, Aiman Assistant Guest Service Manager
Phản Hồi Từ Khách Sạn: 親愛的糖W,感謝您抽出寶貴時間與我們分享您對住宿的詳細而誠實的評價!我們很高興聽到您發現我們的酒店非常乾淨、服務周到、房間漂亮、床和枕頭舒適。然而,對於我們酒店的佈局給您帶來的不便,我們深表歉意,特別是沒有直達出租車站的電梯。我們理解這一定是多麼令人沮喪,尤其是在攜帶嬰兒車或沉重的行李旅行時。我們感謝您的反饋,並承認我們當前的設計可能不適合行動不便的客人。我們將考慮您的意見以進行未來的改進。關於門衞的幫助,我們很高興他們能夠提供幫助,但我們也理解必須反覆尋求幫助並考慮給小費的尷尬。我們將審查我們的流程,看看是否有辦法讓我們的客人獲得更加無縫和方便的體驗。再次感謝您的反饋,我們很高興總體而言您在我們這裏度過了舒適的時光。我們希望將來有機會再次歡迎您回來。簡單的你的,艾曼助理賓客關係經理
Người Dùng Ẩn Danh
Phòng Suite một phòng ngủ cao cấp
Lưu trú vào thg 3, 2024
Gia đình
7 đánh giá
6.0/10
Đăng tải vào 6 thg 5, 2024
房間挺大,設施一般在新加坡這種地方其實算不錯了
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人:感謝您分享您的精彩評論!我們很高興您喜歡您寬敞的客房和我們的設施。我們很榮幸在新加坡市中心提供舒適的住宿和卓越的服務。我們的團隊感謝您對他們熱情款待的認可。我們很高興您為我們找到了一個物超所值且便利的地理位置。我們期待着您的再次光臨!衹屬於您,艾曼助理客户關係經理
Người Dùng Ẩn Danh
Suite Deluxe 1 Phòng ngủ
Lưu trú vào thg 10, 2024
Một mình
44 đánh giá
7.5/10
Đăng tải vào 19 thg 12, 2024
不算很好也不太差
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的尊貴的客人,感謝您抽出寶貴時間與我們分享您對住宿的誠實評價。得知您的體驗一般,我們深感抱歉,感謝您的坦誠反饋。雖然我們很高興在您入住期間沒有遇到任何重大問題,但我們也對我們沒有超出您的期望感到失望。我們始終致力於改進併為客人提供最好的體驗。如果您願意,能否向我們提供更多反饋,説明我們可以採取哪些不同措施,讓您的住宿體驗更加愉快?您的意見對於幫助我們改進非常寶貴。再次感謝您選擇入住我們酒店,希望未來有機會為您提供更好的服務。簡單的你的,艾曼助理賓客關係經理
Venture26184194927
Lưu trú vào thg 4, 2025
Một mình
10/10
Nổi Bật
Đăng tải vào 17 thg 5, 2025
Thanks to Cindy’s warming and caring hospitality, she helped to make my stay to be very comfortable. When I needed assistance, she offered prompt responses with a lovely smile and positive recommendations. I would definately stay again just for Cindy.. I arrived very late on my arrival date and thanks to Cindy, the check in was smooth sailing closer to midnight. Appreciates all the help.
Dịch
Chris M
Lưu trú vào thg 3, 2025
Một mình
10/10
Nổi Bật
Đăng tải vào 29 thg 4, 2025
I stayed on Level 19 in a Deluxe One-Bedroom Apartment; which was very spacious, modern, comfortable and impressive. I loved the fact that the lounge and kitchen area were in a separate area and both rooms included large TV's with super fast Wi-Fi. This suite also included a private bathroom with shower and a washing machine and clothes drying rack. I enjoyed very friendly staff with an on-site restaurant, bar and lounge area, perfect for an evening glass of wine of a nice cold beer to escape the heat. If you are seeking a very affordable and conveniently located apartment (only 5 minutes walk to the closed station and a 5 minute taxi ride to the Marina Bay Sands); you must consider staying at the Park Royal Serviced Suites. The staff are also very friendly and helpful.
Dịch
Phản Hồi Từ Khách Sạn: Dear H741IEchrism, Thank you for sharing your wonderful review about your stay with us at Park Royal Serviced Suites. We're thrilled to hear that you found our Deluxe One-Bedroom Apartment spacious, modern, and comfortable, and that you appreciated the separate lounge and kitchen area, large TVs, and super-fast Wi-Fi. We're delighted to know that you enjoyed our on-site restaurant, bar, and lounge area, and that our staff were friendly and helpful. We're also pleased to hear that our location was convenient for you, with easy access to the city and Marina Bay Sands. Thank you for recognizing the value that we offer, and we're grateful that you found our serviced suites affordable. We look forward to welcoming you back to Park Royal Serviced Suites in the future. Simply Yours, Aiman Assistant Guest Service Manager
Destination180967
Lưu trú vào thg 8, 2025
Cặp đôi
10/10
Nổi Bật
Đăng tải vào 21 thg 9, 2025
Very interesting trip . TOP notch outstanding service. I stay here with my wife for 2 weeks in a 1 bedroom premium. Fantastic room. Very approachable staff. Special mention Cindy and Khloe entertain me and my wife everytime pass through lobby with their Singapore signature chilli crab moves. We were impressed. Very entertained. Definitely will come back again.
Dịch
Phản Hồi Từ Khách Sạn: Dear Destination180967, Thank you for sharing your glowing review! We're delighted to hear that you enjoyed a tip-top service and had an interesting trip with us. We're pleased that you found our 1-bedroom premium room fantastic and appreciated the approachability of our staff. We're particularly thrilled to hear that Cindy and Khloe's warm hospitality and signature gestures made a lasting impression on you and your wife. Their dedication to providing outstanding service is truly valued. We're grateful that you had an entertaining and memorable stay with us. We look forward to welcoming you back! Simply Yours, Aiman Assistant Guest Service Manager
DayTrip09200793260
Lưu trú vào thg 8, 2025
Một mình
10/10
Nổi Bật
Đăng tải vào 18 thg 9, 2025
It was a great experience staying here for 2 months! From the front desk to the cleaner (kak yati), everyone was very welcoming! Cindy helped with my check out with was super fast?
Dịch
Phản Hồi Từ Khách Sạn: Dear DayTrip09200793260, Thank you for sharing your wonderful review! We're thrilled to hear that you had a great experience staying with us for 2 months. We're grateful for your kind words about our team, particularly Kak Yati and Cindy, who went above and beyond to make your stay enjoyable. We're pleased that your checkout process was smooth and efficient. We look forward to welcoming you back! Simply Yours, Aiman Assistant Guest Service Manager
Freedom05403284705
Lưu trú vào thg 12, 2024
Một mình
10/10
Nổi Bật
Đăng tải vào 20 thg 1, 2025
During my one-month stay, thanks to the friendly and considerate hotel staff, I was able to enjoy a very pleasant and comfortable life without feeling any inconvenience or sense of unfamiliarity in a foreign place. In particular, I believe that Cindy and the current rotation staff are not only highly professional but also warmer and more welcoming than staff at any other hotel in any country. I sincerely want to express my heartfelt gratitude to them. The hotel facilities and room conditions were slightly dated, but they were quiet and clean. The swimming pool and gym were spacious, convenient to use, and overall very satisfying.
Dịch
6/12
selva1974
Lưu trú vào thg 1, 2025
Gia đình
10/10
Nổi Bật
Đăng tải vào 8 thg 2, 2025
We stayed for 2weeks from november 22nd to december 8th 2024. We booked the 2 bedroom deluxe for 3 adults and 2 kids. Service from front desk was the best I have ever experience. They were accomodating and helpful to all our needs. Our microwave was not working so we called reception and they immediately replaced it with a brand new one. We noticed the aircon was not working to optimum and they came to clean and service the next day. Also they brought us a floor standing air filter unit. Very thoughtful of them. The apartments are convinently located along Beach road with 2 mrt stations within walking distance - Nicoll mrt and Bugis mrt. Arab street is right across the road with lots of good eating places and shops. Bugis was only 10mins away. Also in the basement of the service apartments building there is a little coffeeshop selling wanton mee, baos, breakfast noodles and hot drinks. A pastry shop, 7 eleven, dry cleaners and a minimart-a big plus for getting those necessities and extras for the familyThe apartment was spacious with 2 bathrooms, 2 bedrooms and fully equipped kitchen. Clean and tidy. Our stay was memorable and we will definitely come back again! Thank you Aiman and Kisho for making our stay memorable. You went out of your way to help us. We hope to come back soon!! Selva Nadarajah Norway
Dịch
Phản Hồi Từ Khách Sạn: Dear Selva1974, Thank you very much for sharing your exceptional feedback. We are delighted to hear that your family enjoyed your two-week stay at PARKROYAL Serviced Suites Singapore. It is wonderful to know that our team, particularly Aiman and Kisho, were able to assist you and ensure your stay was as comfortable and memorable as possible. We are also pleased that you found our location convenient and appreciated the array of amenities nearby. It’s great to hear that the spacious apartment, as well as the thoughtful services we provided, contributed to making your stay enjoyable. We look forward to welcoming you and your family back with us at PARKROYAL Serviced Suites, Singapore in the near future. Simply yours, Maezel Angeles Guest Services Manager
mizaan_ally
Lưu trú vào thg 6, 2025
Gia đình
10/10
Nổi Bật
Đăng tải vào 30 thg 7, 2025
It was a first time staying at a serviced suite/apartment and the experience was one of the best. We stayed at a 2 bedroom deluxe suite which consisted of one master bedroom, one twin bedroom, 2 bathrooms, living room, and kitchen. The suite also had ironing boards, washer, and a dryer which was perfect for an extended stay. The staff at the lobby were extremely helpful and accommodating. The housekeeping staff were very nice and helpful in terms of any extra help. They did a wonderful job making up the suite. This particular property is located in between multiple properties of the brand. There is the Park Royal Beach Road Hotel and Pan Pacific Service Suites. We were able to access the hotel side and its facilities. Additionally, The Plaza is just outside the lobby which made shopping for any small things from 7 Eleven easy. I want to give a special mention to Irene from the reception at Park Royal Beach Road Hotel as well for her help in giving us directions to a destination we had trouble finding the address to. Overall, it was an amazing stay at an affordable price. Would greatly recommend this property.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mizaan_allym Thank you for sharing your glowing review of your stay at Parkroyal Serviced Suites! We're thrilled to hear that your experience was one of the best, and that our 2-bedroom deluxe suite met your expectations. The amenities you mentioned, such as the ironing boards, washer, and dryer, were clearly a big hit, especially for an extended stay. We're delighted to hear that our staff, both at the lobby and housekeeping, were extremely helpful and accommodating. We appreciate the special mention of Irene from the reception at Park Royal Beach Road Hotel for her assistance with directions. It's great to know that our staff went above and beyond to ensure your stay was smooth and enjoyable. The location of our property, with access to the Park Royal Beach Road Hotel and Pan Pacific Service Suites, as well as The Plaza, seems to have worked well for you. We're glad you found the price to be affordable and that the overall experience was amazing. Thank you for your kind recommendation. We're honored to have hosted you and look forward to welcoming you back to Parkroyal Serviced Suites in the future. Simply Yours, Aiman Assistant Guest Service Manager
Tài Khoản Khách
Lưu trú vào thg 5, 2025
Một mình
10/10
Nổi Bật
Đăng tải vào 9 thg 6, 2025
Stayed here for 5 nights last week,everything from check in to check out was perfect. Check in staff were courteous,smooth check in,same for check out. Special mention to house keeping staff (I forgot the name but most probably mr Ibrahim) ,snd also security staff and restaurant (breakfast) staff,all were courteous and helpful. Room was just as shown in photos,clean and everything working.AC and bed was perfect for a sound sleep. Location is also perfect if you are here as a tourist,situated at Bukit Bintang,many restaurants/bar/pub in walking from hotel,also groceries. Malls like Pavilion,Lot10 were also walking,even Petronas tower was not too far. Breakfast was decent. Overall throughout my stay I didn’t found and major con to avoid this hotel. They also had a roof top pool but was closed for maintenance for most of the days I was staying,only disappointment throughout my stay. Overall I dint find any major con to avoid this hotel for the price I paid.