Các đánh giá Hilton Shenzhen World Exhibition & Convention Center

Phản Hồi Từ Khách Sạn: Dear distinguished guests:Reading your feedback full of details and thoughtfulness, our entire team was deeply touched by this warm promise of "looking forward to seeing you next time"! From the core advantage of "superior geographical location and proximity to the exhibition center", to the considerate support of free shuttle buses at the exhibition, to the walking convenience of the riverside park and the unexpected buffet breakfast, and even the exclusive gratitude to Lucas, Yerin and Mariah, every experience that makes you feel comfortable has been carefully preserved. This recognition makes us both honored and warm Thank you especially for being willing to share this wonderful journeyThe promise of "hoping to see you all again when we stay next time" is a great trust in us! In the future, we will continue to safeguard this "superior location, considerate facilities, delicious breakfast and warm service", ensuring that every stay is as comfortable as you expect. Wish you a happy life. May every journey be filled with beauty and surprises. Looking forward to our next encounter!

Phản Hồi Từ Khách Sạn: Dear distinguished guests:Reading your high praise for the hotel's "beautiful environment and first-class service", as well as your recognition of the swimming pool's "clean and tidy" appearance, and your exclusive compliments for our two partners, Yerin and Mariah, our entire team was deeply warmed by this sincere feedback! You have precisely captured every high-quality experience, especially remembering the details of Yerin and Mariah being "warm, friendly, professional and always smiling". This meticulous recognition is more precious than any praise. Special thanks for your willingness to share this pleasant journey ~In the future, we will continue to safeguard this "beautiful environment, first-class service and clean facilities", ensuring that every stay is as comfortable as you expect. If you plan to choose us for your next trip, please feel free to contact us in advance. We will reserve a comfortable room type for you, allowing you to experience this quality and warmth againWish you a happy life. May every journey be filled with beauty and comfort. Looking forward to meeting you again!

Phản Hồi Từ Khách Sạn: Dear distinguished guests:Reading your "very friendly" affirmation of all the hotel staff, especially the special mention of the meticulous service of Lucca and Lucas in the concierge department, who are "helpful and do their best to meet needs", our entire team was deeply warmed by this feedback full of recognition! The kindness you felt throughout the entire process from "front desk - room service - concierge" is precisely the service warmth we strive to convey. Your exclusive praise for Lucca and Lucas has given this warmth the most concrete destination. We are especially grateful that you are willing to share this pleasant journeyWe always believe that a high-quality accommodation experience cannot be achieved without the collaboration of every position: the efficient connection at the front desk, the meticulous maintenance of room service, and the considerate support of the concierge department. Every link aims to make you feel "valued". In the future, we will continue to safeguard this warm service throughout the entire process, ensuring that every guest feels comfortable and at ease during their stay.Wish you a happy life. May every journey be filled with beauty and convenience. Looking forward to meeting you again!

Phản Hồi Từ Khách Sạn: 尊敬的賓客，看到您第二次入住仍給予如此温暖的評價，我們內心滿是感動與榮幸！從客房衞生的每一處細節打磨，到團隊成員始終如一的微笑服務，都衹為讓每一次入住都像“回家”般安心舒適。特別開心您能在酒店安靜的氛圍中得到充分休息，這份不被打擾的鬆弛感，正是我們努力營造的休憩氛圍，能被您珍視，便是對我們最好的肯定。我們期盼着您第三次光臨的那天，為您帶來更貼心的體驗。祝您生活愉快，我們等着您“三刷”呀！

Phản Hồi Từ Khách Sạn: Dear Valued Guest, we are truly overjoyed to receive such a glowing review from you regarding your stay at Hilton Shenzhen World Exhibition & Convention Center. It is an absolute pleasure to know that you had a wonderful experience in our suite and that our team, especially Vicky and Lucas, provided you with extraordinary hospitality and service. Our staff is dedicated to ensuring that every guest's needs are met with the utmost care and attention, and it is rewarding to hear that they succeeded in making your stay memorable. We will surely pass on your kind words of appreciation to Vicky, Lucas, and the entire team, as they will be greatly encouraged by your praise. We are also delighted that you enjoyed the various amenities and services we offer, such as the ample supply of bottled water, room service, ironing services, the lounge, and the delicious breakfast. These are all integral parts of our commitment to providing a luxurious and comfortable stay for our guests. Thank you for choosing our hotel and for your intention to return. We look forward to welcoming you back in the future and continuing to exceed your expectations. Best regards, Yuyu He.

Phản Hồi Từ Khách Sạn: Dear Guest, greetings from Hilton Shenzhen World Exhibition & Convention Center! We are absolutely delighted to read your wonderful review. It is our constant endeavor to offer our guests an extraordinary experience, and we are thrilled that you have recognized the efforts of our team, especially Chloe and Jimmy. Their commitment to providing personalized and attentive service is a testament to our hotel's values. We will surely pass on your kind compliments to them, which will no doubt encourage them to maintain their high level of performance. We are also extremely grateful for your high recommendation. Your decision to return is a great honor for us, and we will ensure that your future stays are as memorable as this one. We will continue to uphold and even surpass the standards of hospitality that you have come to expect. Once again, thank you for choosing our hotel and for sharing your positive feedback. We look forward to the pleasure of serving you again soon. Best regards, Yuyu He.

Phản Hồi Từ Khách Sạn: Dear Guest,We are extremely grateful for your kind review and for choosing our hotel. It is truly wonderful to hear that you had a favorable impression of our establishment.Our team takes great pride in providing friendly and attentive service, and we are delighted that you noticed and appreciated their efforts. The clean pool is maintained with the utmost care to ensure a refreshing experience for our guests.We understand your concern about the evening entertainment options in the vicinity. However, we are glad that you could enjoy the beauty of our gardens for a relaxing walk.Regarding the breakfast, we value your feedback. We are constantly working on improving our offerings, and your suggestion about including more Chinese food options is duly noted. We will strive to make the breakfast selection more appealing and diverse.We are pleased that you would recommend our hotel for business trips. We are well-equipped to meet the needs of business travelers, and we will continue to enhance our services and facilities to ensure a seamless and comfortable stay.Once again, thank you for your patronage and for sharing your thoughts. We look forward to welcoming you back in the future and exceeding your expectations.

Phản Hồi Từ Khách Sạn: Dear guest, we are delighted to hear that you had a wonderful stay at Hilton Shenzhen World Exhibition & Convention Center. Thank you so much for your kind words and high praise. We're glad you appreciated our prime location near the exhibition hall, the new and clean rooms, the outstanding service, and the diverse and delicious breakfast offerings. Our team works hard to ensure every guest has a memorable experience, and it's rewarding to know we've met your expectations. We sincerely hope to have the pleasure of welcoming you back soon, and we'll continue to strive for excellence to make your future stays even more enjoyable. Wish you all the best!

Phản Hồi Từ Khách Sạn: Dear Guest: Hello! Thank you for choosing Hilton Shenzhen International Convention & Exhibition Center and sharing your experience with us! We are delighted that our location and food and beverage services are convenient for you - the hotel is within walking distance of the Convention and Exhibition Center and has an on-site Indian restaurant, the Garden Grille, which is dedicated to providing a wide range of food and beverage choices for guests from different regions.For your next visit, we recommend trying our Indian curry set or naan, where our team of chefs will bring back the flavors of home with authentic spices and cooking techniques. We look forward to welcoming you back to our hotel, and we will continue to provide you with the highest quality of service every time you travel with us!

Phản Hồi Từ Khách Sạn: Dear Guest,We are thrilled to hear that you had a fantastic stay with us for two nights. We are glad that you enjoyed our breakfast with its good variety and delicious offerings. And we are also pleased to know that Jimmy was super kind and helpful.Regarding your feedback about the opening time of the outdoor swimming pool, we appreciate your suggestion. We will take it into consideration and look into the possibility of adjusting the opening time to allow guests to enjoy more sunbathing. We are happy that you found our pool gorgeous and big.We look forward to welcoming you back again soon and providing you with another excellent stay.Best regards,Yuyu.

Phản Hồi Từ Khách Sạn: Dear Guest,We are delighted to hear that you had an enjoyable stay at Hilton Shenzhen World Exhibition & Convention Center. It is wonderful to know that you appreciated our gym, swimming pool, and the extensive breakfast buffet.We look forward to welcoming you back again in the near future and providing you with another exceptional experience. If there is anything we can do to make your next stay even more perfect, please do not hesitate to let us know.Thank you for your kind words and for choosing our hotel.Best regards,Yuyu HeHilton Shenzhen World Exhibition & Convention Center

Phản Hồi Từ Khách Sạn: 尊敬的客人：您好！非常感謝您選擇深圳國際會展中心希爾頓酒店，並抽出時間分享寶貴反饋！您對酒店整體的認可讓我們倍感榮幸，同時也十分重視您提到的早餐高峯期服務問題。五一假期客流激增，我們未能及時調配充足人手，導致用餐體驗受到影響，對此深表歉意！您的建議為我們敲響了警鐘，我們已第一時間覆盤服務流程，後續將優化高峯期人員排班，增加現場引導與餐品補給頻次，確保每位客人都能享受從容的用餐時光。您的直言不諱是我們進步的動力，若您願意再次光臨，可隨時聯繫我們為您預留用餐時段。期待能有機會彌補遺憾，以更完善的服務回饋您的信任！

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind review. We are glad to hear that our location, just a 5-minute walk from the metro station, was convenient for you. Also, it's wonderful to know that you found our front desk staff to be nice and polite. We strive to provide excellent service and a pleasant experience for all our guests.We look forward to welcoming you back again in the future.Best regards,Hilton Shenzhen World Exhibition & Convention Center

Phản Hồi Từ Khách Sạn: Dear Guest,We are delighted to hear that you had a pleasant stay with us during the Mayday Holiday. Thank you for your kind words about our reasonable price, peaceful environment, and delicious breakfast buffet.We are also glad that our indoor and outdoor pools, along with the sauna, steam, and hot pool facilities, met your expectations for a relaxing staycation.We look forward to welcoming you back for another wonderful experience in the future.Best regards,Hilton Shenzhen World Exhibition & Convention Center