Four Seasons Hotel Shenzhen

Các đánh giá Four Seasons Hotel Shenzhen

Four Seasons Hotel Shenzhen

138 Fuhua Third Road, Futian District, Shenzhen, Guangdong, 518048, ChinaXem thông tin khách sạn
Four Seasons Hotel Shenzhen
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Đánh giá của khách

4.7/5
Nổi Bật
3031 đánh giá
Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.6
Dịch vụ4.7
Vệ sinh4.7
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Hồ bơi tuyệt vời(64)
Sang trọng(36)
Nằm ở khu vực trung tâm(22)
Đánh giá tiêu cực(82)
Zoeeatfish
Phòng Queen Premier
Lưu trú vào thg 12, 2024
Một mình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 12, 2024
I had a wonderful stay at Four Seasons Shenzhen. The staff were friendly and attentive, offering excellent service. The location was perfect, close to key attractions and easy to get around. My room was clean, comfortable, and well-equipped. Great amenities and value for money—I highly recommend this hotel!
Dịch
Phản Hồi Từ Khách Sạn: Dear Zoeeatfish, Thank you very much for staying at Four Seasons Hotel Shenzhen. We're glad to hear that you enjoyed your stay. We are committed to providing the best experience for our guests, and your feedback is greatly appreciated. We hope to welcome you back soon!General Manager, Nicholas Liang
Leon
Phòng đôi Deluxe
Lưu trú vào thg 12, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 12, 2024
Pure excellence. Rooms are massive and clean, property is centrally located and good to reach by public transport or taxi. The service was unbelievable, they wanted to help us each moment of the day. Outdoor pool was closed unfortunately, but the indoor pool waas nice.
Dịch
Phản Hồi Từ Khách Sạn: Dear Leon, Thank you very much for staying at Four Seasons Hotel Shenzhen. We’re thrilled to hear that you enjoyed your stay with us. Your feedback is invaluable to us, and we look forward to welcoming you back for another exceptional experience in the future!General Manager, Nicholas Liang
Tài Khoản Khách
Phòng đôi Deluxe
Lưu trú vào thg 11, 2024
Một mình
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 12, 2024
Great hotel with better food than the St. Regis but not as good of a view unless you’re there to see the light show on the weekend. Would definitely go back.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you very much for staying at Four Seasons Hotel Shenzhen. We're glad to hear that you enjoyed your stay with us. We are committed to providing the best experience for our guests, and your feedback is greatly appreciated. We hope to welcome you back soon!General Manager, Nicholas Liang
Tài Khoản Khách
Phòng đôi Deluxe
Lưu trú vào thg 9, 2024
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 10, 2024
Very helpful and friendly staff of front desk. The swimming pools are nice as well.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you very much for staying at Four Seasons Hotel Shenzhen. We're grateful for your kind words regarding our service and swimming pool. Your satisfaction is our priority, and we look forward to exceeding your expectations again.General Manager, Nicholas Liang
Yan
Phòng đôi Deluxe
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 18 thg 11, 2024
Very nice good, good service,nice ,
Dịch
Phản Hồi Từ Khách Sạn: Dear Yan, Thank you very much for staying at Four Seasons Hotel Shenzhen. We're delighted to hear that you enjoyed our service. We hope to welcome you back soon!General Manager, Nicholas Liang
Tài Khoản Khách
Phòng đôi Deluxe
Lưu trú vào thg 8, 2024
Vợ chồng
13 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 5 thg 8, 2024
The stay in four season hotel is very amazing, the service is nice, but the location is not that friendly for summer
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you very much for staying at Four Seasons Hotel Shenzhen. I’m glad to hear you had an amazing stay with us and appreciated our exceptional service. Regarding the location, we understand your concern about it being less than ideal for summer. Our central city setting is usually convenient, but we understand it may not suit everyone. We apologize for any inconvenience this may have caused. Our concierge team would be happy to provide suggestions on transportation options or information about the local weather to help guests plan accordingly. We appreciate you taking the time to share your experience – it helps us improve. Please let us know if there’s anything else we can do. We hope you’ll consider staying with us again.General Manager, Nicholas Liang
Tài Khoản Khách
Phòng đôi Deluxe
Lưu trú vào thg 7, 2024
Khác
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 29 thg 7, 2024
Upgraded room and birthday cake for birthday celebration. Breakfast extended to 10:40am as we overslept. Great service!
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you very much for staying at Four Seasons Hotel Shenzhen. Happy birthday to you! We're thrilled that you had a great experience with our service. Your satisfaction is our top priority! I forward to welcoming you again hopefully soon.General Manager, Nicholas Liang
John
Phòng đôi Deluxe
Lưu trú vào thg 8, 2024
Gia đình
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 8, 2024
My favourite in shenzhen. Great location, close to super markets and large shopping mall
Dịch
Phản Hồi Từ Khách Sạn: Dear John, Thank you very much for staying at Four Seasons Hotel Shenzhen. Our location is indeed convenient for accessing supermarkets and the large shopping mall, which we hope adds to the ease and enjoyment of your stay. We appreciate your feedback and look forward to welcoming you back for another memorable experience.General Manager, Nicholas Liang
Tài Khoản Khách
Phòng Deluxe có 2 Giường Đôi
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 8, 2024
Location is great! It’s right opposite to a shopping mall that’s full of restaurants! Staff is also very helpful and very kids friendly
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you very much for staying at Four Seasons Hotel Shenzhen. We're glad to hear that you enjoyed your stay. We are committed to providing the best experience for our guests, and your feedback is greatly appreciated. We hope to welcome you back soon!General Manager, Nicholas Liang
Lung Yi
Phòng đôi Deluxe
Lưu trú vào thg 7, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 7, 2024
Very decent hotel with wonderful food, facilities and service. Price is very affordable compared to other locations of Four Seasons Hotel. Especially recommend Matsuyi (Japanese restaurant) located on 6/F of hotel for lunch or dinner.
Dịch
Phản Hồi Từ Khách Sạn: Dear Lung Yi, Thank you very much for staying at Four Seasons Hotel Shenzhen. We're glad to hear that you enjoyed our food and beverage offerings. We are committed to providing the best experience for our guests, and your feedback is greatly appreciated. We hope to welcome you back soon!General Manager, Nicholas Liang
H Tai
Phòng đôi Deluxe
Lưu trú vào thg 10, 2024
Vợ chồng
26 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 13 thg 10, 2024
Should have more staff on reception desk
Dịch
Phản Hồi Từ Khách Sạn: Dear H Tai, Thank you for staying at the Four Seasons Hotel Shenzhen and taking the precious time to give us your feedback. We apologize for not meeting your expectations with our service. We will use it to improve and ensure a better experience for our guests. We look forward to welcoming you back for another exceptional experience with us.General Manager, Nicholas Liang
Tài Khoản Khách
Phòng đôi Deluxe
Lưu trú vào thg 9, 2024
Vợ chồng
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 20 thg 9, 2024
Amazing experience but coffee machine not working
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you very much for staying at Four Seasons Hotel Shenzhen. We’re thrilled to hear that you had an amazing experience! We apologize for the inconvenience caused by the coffee machine not functioning. Your feedback is important to us, and we will take immediate action to address the areas where we can improve. We look forward to welcoming you back for another exceptional experience with us.General Manager, Nicholas Liang
Tài Khoản Khách
Phòng đôi Deluxe
Lưu trú vào thg 8, 2024
Vợ chồng
3 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 15 thg 8, 2024
Love the anniversary decoration in the room, it was fantastic
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you very much for staying at Four Seasons Hotel Shenzhen. We're glad to hear that you enjoyed our service. We are committed to providing the best experience for our guests, and your feedback is greatly appreciated. Happy anniversary! We hope to welcome you back soon!.General Manager, Nicholas Liang
Tài Khoản Khách
Phòng đôi Deluxe
Lưu trú vào thg 12, 2024
Người đi công tác
13 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 14 thg 12, 2024
Very comfortable hotel with amazing pool, gym and lounge at 29th floor. However, rooms are a bit dated and smelly - had to ask for air purifier and room change, which spoiled my experience. Staff handles issues quite poorly, which was disappointing. Quite good value for money. Most of the staff speaks some English, but don't expect fluent conversations. Lounge team was amazing.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for staying at the Four Seasons Hotel Shenzhen and taking the precious time to give us your feedback. We’re delighted to hear that you found our hotel comfortable and enjoyed the pool, gym, and lounge.We regret that our service fell short of your expectations. Your feedback is important to us, and we will take immediate action to address the areas where we can improve. We look forward to welcoming you back for another exceptional experience with us.General Manager, Nicholas Liang
Lobom2chan
Phòng đôi Deluxe
Lưu trú vào thg 12, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 12, 2024
I have been visiting SZ almost once a month this year. Four seasons hotel is always my first choice. The service they offered was fantastic. Every time I checked in, they notice that i was a long term customer and got me upgraded. All the staff were very friendly, i have to thank the one who stood at the entrance. I ordered something from Taobao and they delivered to the storage cabinet in front of the staff entrance. I bumped into this man when he was going to the staff entrance. He helped me to sort out how to use the app and to get my parcel. This was well beyond his original scope. I recognised that he should be going off duty but he was so helpful and friendly. I was really impressed.
Dịch
Phản Hồi Từ Khách Sạn: Dear Lobom2chan, Thank you very much for staying at Four Seasons Hotel Shenzhen and sharing your detailed impressions of your recent stay. We greatly appreciate your kind words regarding our service. Your satisfaction is our priority, and we look forward to exceeding your expectations again.General Manager, Nicholas Liang