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Vị trí9.4
Trang thiết bị9.3
Dịch vụ9.4
Vệ sinh9.5
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Presido69
Phòng Đôi Cao cấp
Lưu trú vào thg 3, 2025
Khách đi công tác
21 đánh giá
10/10
Nổi Bật
Đăng tải vào 21 thg 4, 2025
Location was excellent. Nice environment. Just beside roll of shops & restaurants. Especially thanks to hotel front office Mr. 小李 and Ms. Lily for helping us with the delivery couriers.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為 每一位賓客帶來不一樣的入住體驗,您的滿意和肯定將會成為我們不斷提高服務質量的源源動力。我們會繼續努力時刻準備着您隨時回來。 -- 酒店總經理
Jagadeesh
Phòng Đôi Cao cấp
Lưu trú vào thg 9, 2025
Gia đình
2 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 8 thg 10, 2025
We had a pleasant stay at Pullman Shanghai Qingpu Excellence. The rooms were exceptionally clean and well-maintained (5/5), which made our stay very comfortable. The staff were friendly and helpful (4/5), always ready to assist when needed. The amenities (4/5) were good and suitable for families — especially the pool and breakfast options.
However, the location (3/5) felt a bit far from the main attractions and city center, so traveling to and from places took some extra time.
Overall, it’s a great choice for families looking for a clean, comfortable, and relaxing stay with good service.
Dịch
Harald1
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 6, 2025
Khách đi công tác
9 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 13 thg 7, 2025
Excellent location, for my business. The 2nd floor chinese restaurant is very delicious, however a bit over-priced for this area. Overall the stay was enjoyable.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:感謝您選擇上海卓越鉑爾曼大酒店。讓客人滿意和感動是我們的服務宗旨,我們會努力將服務做得更細緻更周到,讓您能感受到上海卓越鉑爾曼大酒店的熱情與貼心。為了讓您擁有最舒適的居住環境,我們的團隊定將不懈努力。同時 ,我們也歡迎您給我們提出更多更好的建議,讓我們做得更好。再次感謝您對上海卓越鉑爾曼大酒店的支持,期待與您的再次見面。
Tài Khoản Khách
Phòng Giường Queen Đặc Biệt
Lưu trú vào thg 5, 2025
Khách đi công tác
10 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 20 thg 7, 2025
The hotel rates high on every single factor: room, cleaniness, breakfast, etc. It is a pity the subway is not very well connected.
The hotel has a gym and a swimming pool (which I haven't tried). There is a lounge as well in which consume light dinners and beverages.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:感謝您選擇上海卓越鉑爾曼大酒店。讓客人滿意和感動是我們的服務宗旨,我們會努力將服務做得更細緻更周到,讓您能感受到上海卓越鉑爾曼大酒店的熱情與貼心。為了讓您擁有最舒適的居住環境,我們的團隊定將不懈努力。同時 ,我們也歡迎您給我們提出更多更好的建議,讓我們做得更好。再次感謝您對上海卓越鉑爾曼大酒店的支持,期待與您的再次見面。
DinoLim
Phòng Giường Queen Đặc Biệt
Lưu trú vào thg 11, 2024
Khách đi công tác
8 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 23 thg 12, 2024
The executive room was big. Nice cosy king size bed. Also enjoyed the free meals and drinks during evening time at level 22.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest:We highly appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope you will come back soon.
Tài Khoản Khách
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 5, 2025
Khách đi công tác
1 đánh giá
6.5/10
Đăng tải vào 29 thg 7, 2025
When I checkin hotel on 12Jun, 2025, I must deposit CNY1,000.00 for any extra fee during time I stay in hotel.
I did not use any extra service in hotel during time we stay in hotel.
When I checkout on 15Jun,2025, the receptionist tell me that hotel will return to my credit account.
But till now, 29Jul, I have not received return CNY1,000.00 yet.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your valuable feedback regarding your stay at the Pullman Shanghai Qingpu Excellence. We sincerely regret that we failed to meet your expectations and would like to extend our most sincere apologies.Regarding the deposit issue you raised, the hotel has taken this matter seriously and conducted an immediate investigation. Our findings confirm that the pre-authorization was successfully released on your check-out date, June 15 at 11:37. We have verified with both our Finance Department and the bank that the hotel’s ability to print out the cancellation voucher confirms the transaction was completed successfully.As you mentioned not receiving the deposit refund after one month, we recommend contacting your card-issuing bank to clarify the reason for the delay. Should you require any supporting documentation, please feel free to reach out to us at your convenience.
Người Dùng Ẩn Danh
Phòng cao cấp (2 giường)
Lưu trú vào thg 3, 2025
Cặp đôi
7 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 9 thg 4, 2025
Good stay
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人, 十分感激您對上海卓越鉑爾曼大酒店入住體驗的認可! 很榮幸能為您的出行帶來美好時光,您的讚賞給予我們很大的鼓舞,更是我們進步的動力。鉑爾曼心藝家們會繼續保持熱忱,持續不斷的為客人提供高品質服務,熱切的期待您的再次光臨。-- 酒店總經理
Tài Khoản Khách
Phòng Đôi Cao cấp
Lưu trú vào thg 7, 2025
Cặp đôi
4 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 5 thg 8, 2025
Nice hotel and nice room, very good value. Bed was super comfortable.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again very soon.
Phang Zhigang
Phòng Giường Queen Đặc Biệt
Lưu trú vào thg 8, 2024
Khách đi công tác
3 đánh giá
10/10
Nổi Bật
Đăng tải vào 8 thg 12, 2024
Excellent views and comfortable stay, definitely coming back again!
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear Guest,We highly appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Tài Khoản Khách
Phòng Giường Queen Đặc Biệt
Lưu trú vào thg 11, 2024
Khách đi công tác
4 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 24 thg 12, 2024
Stayed at this hotel for many times and always being satisfactory!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest:We highly appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope you will come back soon.
Tài Khoản Khách
Phòng Giường Queen Đặc Biệt
Lưu trú vào thg 11, 2024
Khách đi công tác
7 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 26 thg 12, 2024
The staff is very helpful and the rooms are relatively clean
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest:We highly appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope you will come back soon.
Peach Anne
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 6, 2024
Gia đình
8 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 22 thg 7, 2024
The hotel is clean with spacious rooms. Our requests of additional amenities / room services were promptly met reflecting staff's abundance as well as readiness to serve.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Tài Khoản Khách
Phòng Gia Đình Hạng Sang
Lưu trú vào thg 6, 2024
Gia đình
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 20 thg 7, 2024
A very clean and nice hotel, good service, all staff are polite and smart, esp Francis, he helps me a lot, thank you very much !!
Dịch
Phản Hồi Từ Khách Sạn: It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Người Dùng Ẩn Danh
Phòng Đôi Cao cấp
Lưu trú vào thg 11, 2024
Một mình
37 đánh giá
10/10
Nổi Bật
Đăng tải vào 15 thg 2, 2025
The hotel is grest lucky very good Thanks a lot
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客,非常感謝您入住酒店並給予高度的評價,酒店每一個部門都在不斷努力,要求更加精細、及時的服務每一位到店客人,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位客人帶來優質的服務,期待您在不久的將來再次光臨上海卓越鉑爾曼大酒店!
Tài Khoản Khách
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 2, 2024
Một mình
6 đánh giá
4.5/10
Đăng tải vào 17 thg 3, 2024
The room was too hot. We asked for the air conditioning to be on the cool setting. After it was changed to the cool setting, it was still too hot and I didn’t get any sleep.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We appreciate your sharing of your concerns at the Pullman Shanghai Qingpu Excellence. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.