707-1 Myodenji-cho, Shijo-sagaru, Nishinotoin-dori, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8472, JapanXem thông tin khách sạn
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9.4/10
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1361 đánh giá
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FionFion
Lưu trú vào thg 1, 2025
Du lịch cùng bạn bè
14 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 4 thg 3, 2025
Very pleasant stay, good value of money, spacious room, various choices of breakfast, perfect location with supermarket, restaurants just across the street and like 15-20 mins walk only to Main Street shopping area. Very helpful and friendly staff, highly recommended and I will definitely come back next time.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo. We would like to thank you again for taking time out of your busy schedule to provide us with your valuable feedback.We hope that your stay at our hotel provided you with an opportunity to relax and unwind from the fatigue of daily life.Our hotel is located in the center of the city, making it easy to visit and enjoy the sights and sounds of the city. We hope that you will continue to use our hotel for a variety of purposes in the future.We are very honored to receive your compliments on our breakfast.We are planning to change some of our menu items depending on the season, so please come back and enjoy our breakfast the next time you have a chance to stay with us.We will continue to improve our service and hospitality to be a hotel loved by our guests, and we look forward to your continued patronage.We hope you will visit us again when you come to Kyoto.We look forward to seeing you next time.Mitsui Garden Hotel Kyoto ShijoFront Office Manager
Mabeliseatingagain
phòng đơn tiêu chuẩn tòa nhà chính - Hút thuốc lá điện tử
Lưu trú vào thg 1, 2025
Một mình
10 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 10 thg 3, 2025
What a beautiful hotel! The onsen provided was nice enough but it can get noisy due to the tourists. It is not the most convenient location but the staff are good in advising how to best get around. LUUP station right outside the hotel is helpful!
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo.We would also like to thank you again for your early appreciation of our hotel.If you have any problems or inconveniences during your stay, please feel free to contact the front desk at any time.We will do our best to accommodate your requests.We will continue to make every effort to meet your expectations in all aspects of our plans, facilities, and customer service. We look forward to seeing you again.Mitsui Garden Hotel Kyoto ShijoFront Office Manager
Tài Khoản Khách
Lưu trú vào thg 1, 2025
Du lịch cùng bạn bè
2 đánh giá
5.7/10
Đăng tải vào 2 thg 2, 2025
A Disappointing Experience
This is my second time staying at this hotel.I had hoped to enjoy a comfortable stay as I did previously,but to my dismay,the hotel has deteriorated significantly in just under half a year.The experience was far from satisfactory.
Check-in Process:A Nightmare
The check-in process was nothing short of a disaster,taking a full 40 minutes to complete.The front desk staff claimed they couldn't find my reservation,which left me feeling confused and frustrated.It was only after another colleague intervened that we were finally able to check in.Such inefficiency and system issues set a terrible tone for my stay.
Questionable Hygiene Standards
Once in the room,the state of cleanliness was alarming.There were three conspicuous brown stains on the bedsheet right next to the pillow,which raised serious doubts about the hotel's housekeeping.Dust had accumulated on the headboard,suggesting that it hadn't been cleaned in a long time.These details are crucial for a pleasant stay,and the hotel fell short in this regard.
Outdated and Inadequate Facilities
The room's facilities were also a letdown.The toilet seat was cold to the touch,lacking any warmth,which is a basic expectation for hotel amenities.Moreover,the windows were completely sealed shut,unlike my previous stay when they could be opened slightly for ventilation.This change made the room feel stuffy and uncomfortable.
Overall Assessment
This stay has been a major disappointment.I had high hopes for a relaxing trip,but the numerous issues encountered have ruined that expectation.I had booked four nights here,but now all I want is to end this unpleasant experience as soon as possible.I will not be returning to this hotel in the future,nor will I recommend it to friends or family.I hope the hotel management takes these issues seriously and makes improvements to enhance the quality of service.Otherwise,they will continue to disappoint their guests.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo.Thank you very much for taking time out of your busy schedule to provide us with your feedback and opinions.However, we sincerely apologize for any disappointment you may have felt regarding our staff and cleaning.We take your comments very seriously, and all of our staff will work diligently to further improve the hospitality of our hotel.We will share your comments with the department in charge.We are sorry that we could not meet your expectations despite the fact that you chose our hotel among many others.We hope that you will visit us again when you come back to Kyoto.We look forward to seeing you again.Mitsui Garden Hotel Kyoto Shijo
Tài Khoản Khách
Lưu trú vào thg 3, 2025
Vợ chồng
1 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 10 thg 4, 2025
Everything was lerfect. Staff were accomodating and helpful in assisting us in finding the best routes to go to attractions
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo. We would also like to thank you again for taking time out of your busy schedule to give us your feedback.We are very happy to hear that you had a relaxing stay at our hotel. We are relieved to hear that you were satisfied with our staff's service.We are always striving to make our hotel “a hotel you will want to come back to” and “a hotel that will remain in your memory” and we are always teaching our staff to do so.Your kind words this time are very encouraging.We will continue to make efforts to improve our services to make your stay more comfortable.We look forward to serving you again at the Mitsui Garden Hotel Kyoto Shijo when you come to Kyoto again.All of us at Mitsui Garden Hotel Kyoto Shijo look forward to seeing you again.Mitsui Garden Hotel Kyoto ShijoFront Office Manager
Tài Khoản Khách
Lưu trú vào thg 3, 2025
Gia đình
8 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 18 thg 5, 2025
Good service !
Good location & lawson shop & supermarket next to it.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo. We would also like to thank you again for your early evaluation of our hotel.We are relieved to hear that you were satisfied with our staff's service.We are always striving to make our hotel a place you will want to come back to and will remember. Your kind words this time are very encouraging.As you mentioned, our hotel is located in the center of the city, making it easy to use for both business and sightseeing, and has been well received by our guests. We hope you will continue to use our hotel for a variety of purposes in the future.We will continue to improve our services and hospitality to become a hotel loved by our guests, and we look forward to your continued patronage. We look forward to seeing you again.Mitsui Garden Hotel Kyoto ShijoFront Office Manager
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 6 thg 1, 2025
If you are looking for a good value hotel in Kyoto, with reasonable transit connections, the Mitsu Shijo is a good option. We had a relatively small standard room but managed with 2 people.
Pros: Sento - clean, relaxing and spacious with a nice makeup area.
Buses to different sights nearby.
Breakfast is Japanese and the coffee machine makes good lattes.
Very nice staff
Life groceries nearby provides variety of food and takeaways.
Cons: The hotel is in the centre of the city and while that may seem useful, it’s quite a trip to the major sights and areas.
The local restaurants also should be booked on tabelog to make sure you get in.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo. We would like to thank you again for taking time out of your busy schedule to provide us with your valuable feedback.We hope that your stay at our hotel provided you with an opportunity to relax and unwind from the fatigue of daily life.It is a great honor to hear that you were satisfied with our public baths and breakfast.We are planning to change some of our breakfast menus depending on the season, so please come back and try them again next time.Our hotel is located in the center of the city, making it easy to visit and enjoy sightseeing, and has been well received by our guests. We hope you will continue to use our hotel for various purposes in the future.We will continue to improve our services and hospitality in order to become a hotel loved by our guests, and we look forward to your continued patronage.We look forward to seeing you again next time.Mitsui Garden Hotel Kyoto ShijoFront Office Manager
G-Sep
phòng đơn tiêu chuẩn tòa nhà chính - Hút thuốc lá điện tử
Lưu trú vào thg 11, 2024
Một mình
14 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 28 thg 12, 2024
The Pros: Excellent location; Very kind, attentive and professional staff; breakfast is fine; - The Cons: It's an ageing hotel and it's starting to show; although generally clean my toilet, for example smelled persistently of urine since the moment I entered the room, as if the the flooring around the toilet had not been wiped down and disinfected; the hotel should be on top of the vacuum cleaner maintenance - they clearly do not change their dust sacks often, nor do they filter the air that is released by them; punctually every morning while walking down the corridors the smell of dust emanating from the carpets and/or vacuum cleaners is apparent; Vacuum cleaners need to be frequently maintained; Also what's up with the second card you hand-out at breakfast (other than the 'occupied' card) - It's redundant and totally useless. make things easier - not more complicated please! The large SPA is also very average. I wouldn't necessarily return to this hotel knowing that there are so many ew establishments around which offer newer and fresher facilities. You need to stay current and modern if you want to be competitive! Smarten-up please.
'
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo. We would also like to thank you for taking time out of your busy schedule to send us your feedback.We are relieved to hear that you were satisfied with our staff's service.We are always striving to make our hotel “a hotel you will want to come back to” and “a hotel that will remain in your memory” and we are always providing guidance to our staff.However, we are sorry that we could not meet your expectations regarding your room.We will make every effort to improve the rooms so that you can spend your stay as comfortably as possible within the limited space.If you have any problems or inconveniences during your stay, please feel free to contact the front desk at any time.We will do our best to accommodate your requests.We hope that you will choose Mitsui Garden Hotel Kyoto Shijo when you come to Kyoto again. All of us at Mitsui Garden Hotel Kyoto Shijo look forward to welcoming you again.Mitsui Garden Hotel Kyoto ShijoFront Office Manager
Tài Khoản Khách
Phòng Quadruple Toà nhà phụ
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 13 thg 1, 2025
The hotel is slightly far from the subway however there is a family mart next door. The room is very spacious with 4 single beds.
Will consider the hotel again
Dịch
Phản Hồi Từ Khách Sạn: Thank you for staying at Mitsui Garden Hotel Kyoto Shijo. We truly appreciate you for taking your time to share such a kind review.All of our rooms are designed functional and compact to satisfy our guests' needs whether it is for business or sightseeing.We hope you have enjoyed the feeling of Kyoto during your stay.Our aim is to offer a memorable experience in Kyoto for all of our guests. Therefore, it is an absolute pleasure to find out that our services have been highly evaluated.We hope your stay has been something memorable. We would like to welcome you back again in the near future.Mitsui Garden Hotel Kyoto Shijo Front Office Manager
Wanghuiqiu
Lưu trú vào thg 11, 2024
Vợ chồng
17 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 31 thg 12, 2024
A nice hotel with good facilities. One of special good point are keeping the cleaning services daily.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo. We would like to thank you again for taking time out of your busy schedule to provide us with your valuable feedback.We hope that your stay at our hotel provided you with an opportunity to relax and unwind from the fatigue of daily life.Thank you very much for your compliments on our facilities and cleaning.We will continue to improve our services and hospitality to be a hotel loved by our guests, and we look forward to your continued patronage.We hope you will use our hotel again when you visit Kyoto.We look forward to seeing you again next time.Mitsui Garden Hotel Kyoto Shijo Front Office Manager
Huang
Phòng Twin tòa nhà chính kiểu moderate
Lưu trú vào thg 10, 2024
Gia đình
3 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 27 thg 12, 2024
Parents love the public bath and breakfast.
Good location and nice room enough it is a bit too small.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for choosing Mitsui Garden Hotel Kyoto Shijo. We would also like to thank you again for your excellent feedback on our hotel.We are very pleased to hear that you were satisfied with our breakfast and large public bath.It is very encouraging to receive such kind words from you.We will continue to strive to meet your expectations in all aspects of our facilities and customer service.We look forward to welcoming you to Mitsui Garden Hotel Kyoto Shijo when you come to Kyoto.We look forward to welcoming you again.Mitsui Garden Hotel Kyoto Shijo Front Office Manager
Baobaoaipaizhao
Phòng 3 người tòa nhà phụ
Lưu trú vào thg 9, 2024
Người đi công tác
5 đánh giá
1.7/10
Đăng tải vào 3 thg 11, 2024
The room has a serious odor, hotel Wi-Fi is very poor ,very bad, the hotel has no solution for the odor, mosquitoes, quite disappointed!The hotel required me to check out at 11, and I was asked to pay 1,000 yuan for checking out half an hour late。Later, we stayed in hotels in Osaka and checked out at 12 o 'clock。So, this hotel is very bad!
Good hotel standard Mitsui garden hotel . I will come back next trip
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo.Thank you again for taking time out of your busy schedule to give us your feedback.We hope that your stay at our hotel will give you the opportunity to relax and unwind from your daily stress.Our hotel is located in the center of the city and has been well received by our guests for its easy accessibility for sightseeing. We hope you will continue to use our hotel for a variety of purposes, as it is easily accessible to all directions.We will continue to improve our services and hospitality to make our hotel a favorite among our guests, and we look forward to your continued patronage.We hope you will visit us again when you come back to Kyoto.We look forward to seeing you again.Mitsui Garden Hotel Kyoto Shijo Front Office Manager
Travelwowmavis
Phòng 3 người tòa nhà phụ
Lưu trú vào thg 7, 2024
Gia đình
23 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 2 thg 9, 2024
The hotel is quite convenient and just walk 6 mins to Kam Market and 10 mins to the major street and department stores. There are many restaurants nearby and convenient stores everywhere. Car parks just at the opposite. Hotspring is awesome & comfortable.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo. Thank you again for taking time out of your busy schedule to provide us with your valuable feedback.We are pleased to hear that you were satisfied with your stay at our hotel. We hope that you had a chance to relax and unwind from your daily stress.As you mentioned, our hotel is located in the center of the city, making it easy to use for both business and sightseeing, and has been well received by our guests. We hope you will continue to use our hotel for a variety of purposes, as it is easily accessible to all directions.We will continue to improve our services and hospitality to become a hotel loved by our guests, and we look forward to your continued patronage. We look forward to seeing you again.Mitsui Garden Hotel Kyoto ShijoFront Office Manager
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Gia đình
2 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 30 thg 1, 2025
Delivering baggage to Kyoto station was very convenient
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo.Thank you again for taking the time out of your busy schedule to share your impressions of your stay with us.We hope that your stay at our hotel provided you with an opportunity to relax and unwind from your daily stress.We are glad to hear that our luggage delivery service was of help to you.We will continue to improve our services and hospitality in order to make our hotel a favorite among our guests. We sincerely look forward to seeing you again.Mitsui Garden Hotel Kyoto ShijoFront Office Manager
Tài Khoản Khách
Phòng Twin vừa phải ở tòa nhà chính với giường phụ - Hút thuốc điện tử cho phép
Lưu trú vào thg 12, 2024
Gia đình
3 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 2 thg 2, 2025
good location, very close to the main shopping area
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo.Thank you again for taking time out of your busy schedule to provide us with your valuable feedback.We hope you had a chance to relax and unwind from your daily fatigue.As you mentioned, our hotel is located in the center of the city, making it easy to use for both business and sightseeing, and has been well received by our guests. We hope you will continue to use our hotel for a variety of purposes, as it is easily accessible in all directions.We will continue to improve our services and hospitality to become a hotel loved by our guests, and we look forward to your continued patronage. We look forward to seeing you again.Mitsui Garden Hotel Kyoto ShijoFront Office Manager