Các đánh giá InterContinental Shanghai Wonderland

Phản Hồi Từ Khách Sạn: 尊敬的賓客：您好！非常抱歉此次親子之旅未能達到您的期待，您反饋的問題已引起我們高度重視。您的每一條意見都是我們改進的重要依據，真誠希望能通過私信獲取更多細節，以便我們針對性解決並跟進整改。再次為此次不佳體驗致歉，若未來您願意給予機會，我們將以實際行動重新詮釋品牌服務，願您與家人的旅途終能滿載美好。 ---酒店總經理 方文光 Richard Hng

Phản Hồi Từ Khách Sạn: Kính gửi quý khách: Cảm ơn bạn rất nhiều vì đã lưu trú tại Intercontinental Shanghai Wonderland. Chúng tôi rất vui khi biết rằng bạn đã tận hưởng kỳ nghỉ của mình và tôi sẽ chia sẻ nhận xét của bạn với nhóm của chúng tôi. Chúng tôi mong chờ chuyến đi "Xứ sở thần tiên" tiếp theo của bạn!

Phản Hồi Từ Khách Sạn: Kính thưa quý khách: Xin chân thành cảm ơn quý khách đã ở lại với Intercontinental Shanghai Wonderland. Chúng tôi rất vui khi biết rằng bạn đã tận hưởng kỳ nghỉ của mình và tôi sẽ chia sẻ nhận xét của bạn với nhóm của chúng tôi. Chúng tôi mong chờ chuyến đi "Wonderland" tiếp theo của bạn!

Phản Hồi Từ Khách Sạn: Kính gửi vị khách quý: Xin chân thành cảm ơn quý khách đã ở lại với Intercontinental Shanghai Wonderland. Chúng tôi rất vui khi biết rằng bạn đã rất thích kỳ nghỉ của mình và tôi sẽ chia sẻ ý kiến của bạn với nhóm của chúng tôi. Chúng tôi mong đợi chuyến đi tiếp theo "Wonderland" của bạn!

Phản Hồi Từ Khách Sạn: Kính thưa quý khách: Xin chân thành cảm ơn quý khách đã ở lại với Intercontinental Shanghai Wonderland. Chúng tôi rất vui khi biết rằng bạn đã tận hưởng kỳ nghỉ của mình và tôi sẽ chia sẻ nhận xét của bạn với nhóm của chúng tôi. Chúng tôi mong chờ chuyến đi "Wonderland" tiếp theo của bạn!

Phản Hồi Từ Khách Sạn: Kính thưa quý khách, Cảm ơn quý khách đã chọn nghỉ cùng chúng tôi tại InterContinental Shanghai Wonderland. Chúng tôi rất vui khi biết rằng bạn cảm thấy hài lòng trong thời gian ở với chúng tôi. Tôi tự hào được làm việc với những người đầy nhiệt huyết, những người luôn đến làm việc với nụ cười trên môi, luôn sẵn sàng cống hiến hết mình. Một lần nữa cảm ơn bạn và mong được chào đón bạn trực tiếp trong chuyến thăm tiếp theo của bạn.

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you so much for sharing your wonderful stay experience at InterContinental Wonderland Shanghai! We are absolutely delighted to hear that you had a memorable time with us.Your praise for Sofia from Guest Relations has been passed on to her immediately. Knowing that her care and attention to your family’s wellbeing left such a positive impression makes all our efforts worthwhile—she takes great pride in ensuring every guest feels valued.We’re also thrilled that you enjoyed the stunning evening light show and our unique architectural design. These elements are crafted to offer guests a one-of-a-kind experience, and it means a lot to know they resonated with you.Your recommendation for a short vacation is the highest compliment we could receive. We look forward to welcoming you back soon for another wonderful stay, and we’ll continue to uphold the standards that made your trip so special. ---Hotel General Manager 酒店总经理 方文光 Richard Hng

Phản Hồi Từ Khách Sạn: Dear Valued Guest,​Thank you so much for taking the time to share such a wonderful review of your stay at InterContinental Shanghai Wonderland. We are absolutely thrilled to hear that you had an extraordinary experience from start to finish – this is exactly what we strive for, and your kind words mean the world to our entire team.​We’re delighted that our staff made you feel welcome right from your arrival, and that the smooth communication, thanks to our team’s English proficiency, added to your comfort. It’s heartening to know that the service across all areas – room service, restaurants, and concierge – met your expectations for professionalism and efficiency. The cleaning team will be overjoyed to hear their efforts to keep your room spotless and fresh every day didn’t go unnoticed.​We couldn’t agree more about the night show and the breathtaking views – the unique quarry setting is truly one of a kind, and we’re proud to offer an experience that blends nature and modern design so seamlessly.​A special note will be passed to Mr. Skyler to let him know his exceptional hospitality, service, and kindness left such a memorable impression. Going above and beyond for our guests is at the core of what we do, and it’s wonderful to hear he made your stay even more comfortable.​Thank you again for recommending us to couples, families, and anyone seeking something special. We truly hope to welcome you back soon for another unforgettable experience at InterContinental Shanghai Wonderland. --- Hotel General Manager 酒店总经理 方文光 Richard Hng

Phản Hồi Từ Khách Sạn: Dear valued guest: Thank you very much for staying with Intercontinental Shanghai Wonderland. We are pleased to hear that you had enjoyed your stay and I will share your comments with our team. We look forward to your next "Wonderland" trip!---Hotel General Manager 方文光 Richard Hng

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you so much for sharing your wonderful experience with us! We are truly delighted to hear that our facilities and services met your expectations for a comfortable stay, and we are particularly honored by your kind words about our housekeeper, Cora.Cora consistently embodies our commitment to meticulous service, and her patience and proactive attitude are exactly the standards we strive for across our team. We have shared your generous praise with her and the entire housekeeping department—this recognition will undoubtedly inspire all of us to continue elevating our service quality.Thank you again for your high recommendation. We look forward to welcoming you back for another pleasant stay soon. Wishing you all the best! --- Hotel General Manager酒店总经理 方文光 Richard Hng

Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you for choosing our hotel for your family stay and sharing this wonderful feedback! We’re delighted to hear that both parents and little ones found joy here – from the scenic views and quality facilities designed for adults to the entertaining parks that captivated the kids. Your appreciation validates our commitment to creating a balanced experience for families, where parents can relax while children explore.Knowing you’ll return for another staycation warms our hearts! The team has specially curated more family-friendly activities, including seasonal workshops and guided nature tours, which we’d love to arrange for your next visit. Please let us know in advance, and we’ll ensure a seamless experience tailored to your family’s needs.We can’t wait to welcome you back to create more joyful memories together! Warm regards，---Hotel General Manager 方文光 Richard Hng

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for sharing your fabulous stay experience with us! We are thrilled to hear that Ms. Sofia's kindness and assistance made your visit memorable—her dedication to ensuring guest satisfaction perfectly reflects our team's commitment to excellence, and we will gladly convey your praise to her.We're delighted our unique setting and the night light show added joy to your stay. Our team takes great pride in curating diverse breakfast options, so we're glad you enjoyed the variety. Whether it's the scenic views or the thoughtful details, we aim to create an environment where every moment feels special.Your appreciation means a lot to us, and we hope to welcome you back for another remarkable stay. Until then, wishing you all the best in your future adventures!Warm regards,---Hotel General Manager 方文光 Richard Hng

Phản Hồi Từ Khách Sạn: Dear valued guest: Thank you very much for staying with Intercontinental Shanghai Wonderland. We are pleased to hear that you had enjoyed your stay and I will share your comments with our team. We look forward to your next ""Wonderland"" trip!---Hotel General Manager 方文光 Richard Hng

Phản Hồi Từ Khách Sạn: Dear valued guest: Thank you very much for staying with Intercontinental Shanghai ！Thank you so much for your kind words and high praise! We're truly delighted to hear that you had a great stay with us, enjoyed our amazing breakfast, and found our staff, especially Sofia, to be friendly. We take great pride in providing a wonderful experience for our guests, and your feedback means a lot to us. We're looking forward to welcoming you back with open arms and continuing to offer you exceptional service. If there's anything specific you'd like during your next visit, please don't hesitate to let us know. Thank you again for recommending our hotel! ---Hotel General Manager 方文光 Richard Hng