Pullman Oceanview Sanya Bay Resort & Spa

Các đánh giá Pullman Oceanview Sanya Bay Resort & Spa

Pullman Oceanview Sanya Bay Resort & Spa

No.158 Sanya Bay Road, Tianya District, Sanya, Hainan, 572000, ChinaXem thông tin khách sạn
Pullman Oceanview Sanya Bay Resort & Spa
Pullman Oceanview Sanya Bay Resort & SpaPullman Oceanview Sanya Bay Resort & SpaPullman Oceanview Sanya Bay Resort & Spa
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Đánh giá của khách

4.8/5
Xuất Sắc
10961 đánh giá
Đánh giá đã xác thực
Vị trí4.8
Trang thiết bị4.7
Dịch vụ4.8
Vệ sinh4.8
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Youngjuski
Phòng hướng biển sang trọng - giường Queen Size
Lưu trú vào thg 1, 2025
Vợ chồng
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 16 thg 2, 2025
I had a lot of thoughts about my accommodation when I went to Hainan this time, but I don't regret choosing Pullman. One of the staff, Nicky, helped me without any inconveniences during the check-in and check-out, so I was able to stay very comfortable. The breakfast was delicious, and I could order food from Breezebar to the pool, and the BBQ was delicious. If I go again, I will visit Nicky again, and I will choose Pullman.
Dịch
Xin Wen Michelle
Phòng Hướng Biển Deluxe - Hai Giường
Lưu trú vào thg 12, 2024
Gia đình
5 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 14 thg 1, 2025
Very kid friendly hotel, big compound, super convenient as there is a direct access to the beach via an underpass specially for hotel guests. Breakfast spread was good. The hotel seems a little old but still pretty well kept, isnt a big problem for me. The only thing is the traffic outside the hotel, the main connecting road to a lot of sites, hence it is often jammed, nothing we could do about this though. Spa service was so-so, would expect better services for Pullman standards.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback, and we are glad to note that you were very satisfied with our big compound, underground passage and breakfast. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests. Thank you once again for sharing your experience, and we look forward to your future return visits.Yours sincerely,Hotel Management
Tài Khoản Khách
Phòng Hướng Biển Deluxe - Hai Giường
Lưu trú vào thg 11, 2024
Gia đình
22 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 4 thg 1, 2025
Our hotel stay was comfortable and it was made extra special by the birthday cake that our hostess Maria organized for my birthday. The breakfast was ok. The only let down was the New Year’s Eve count down party, it was too expensive for the kind of entertainment offered. It was boring and lacked the New Eve’s vibe
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thanks for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us we know that you are satisfied breakfast and service It is our honor to get your approval. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding the problem you’re mentioned, I already told the related department to follow up. We sincerely look forward to seeing you again in the future and provide more excellent experience in the next time.Yours sincerely, Hotel Management
Mengjin
Phòng Tầm nhìn Vườn Cao cấp - Hai giường
Lưu trú vào thg 12, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 2, 2025
Everything is great! 小杨 took care of us very well! Lovely trip!
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客,感謝您選擇下榻三亞灣海居鉑爾曼度假酒店,願您和您的家人在此度過愉快的假期,願管家Young的服務為您的旅程增添色彩,您的支持是我們不斷前進的動力,我們衷心的希望在不久的將來能再次光臨,祝您生活愉快。
ShortStopOver
Phòng Superior nhìn ra vườn - Giường Queen
Lưu trú vào thg 9, 2024
Vợ chồng
24 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 11, 2024
Amazing hotel, the pool is very unique and the staff is very nice and understands English. We would definitely return!
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us know that you are satisfied with this trip. It is our honor to get your approval, and your feedback is our motivation for continuous improvement. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time.Yours sincerely, Hotel Management
TomCZ
Phòng Giường Queen Hạng Sang
Lưu trú vào thg 9, 2024
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 9 thg 10, 2024
This Pullman is the cleanest hotel of all the 5* resorts around Sanya Bay. We tried 5. If u care about western standards and pay attention to smaller things (leaking water, weird noises, furniture falling apart, decayed facilities, clean swimming pool etc etc, then trust me, you want to stay here, rather than the other resorts in the close proximity. It’s worth the couple extra $ you pay. And no, im not a paid shill, we are a couple who traveled to Sanya on our China trip. The next real 5* we saw is in the Yalong Bay area (we stayed there too - Sheraton and Marriott, each 2 nights)… But around Sanya, this is your best bet. Hope we helped. Have fun.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us know that you are satisfied with this trip. It is our honor to get your approval, and your feedback is our motivation for continuous improvement. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time.Yours sincerely, Hotel Management
Carl (EP)
Phòng Suite Deluxe hạng thương gia nhìn ra biển
Lưu trú vào thg 9, 2024
Vợ chồng
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 10, 2024
As always the Pullman Oceanview convinces with its beautiful setting, lush gardens, wonderful pools and directly on the beach. It’s situated on Sanya‘s coconut dream corridor, a name never better given. Thanks to Eva to welcoming us back, we never regret coming here and will come back again. The Resort offers a great variety of breakfast options both Western and Chinese, as well as different dinner options on site and our favorite Italian Restaurant Casa Mia just up the road. See you soon Sanya- we‘re looking forward to our next stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is our honor to get your full score comment, we are glad to note that you were satisfied with this stay. Your nice feedback will serve as an encouragement to all our team members.Thank you once again for sharing your experience, and we look forward to your future return visits.Yours sincerely,Hotel Management
TheItaliantraveller
Phòng Superior nhìn ra vườn - Giường Queen
Lưu trú vào thg 8, 2024
Vợ chồng
36 đánh giá
1.0/5
Đăng tải vào 16 thg 9, 2024
Second and last time in this hotel. We came back this time because we liked the location and the hotel itself. Well, for 2 days we only ate at their restaurants, and the second day we got food poisoning at their BBQ restaurant, an acute gastroenteritis according to the Hospital . But the real problem was their behaviour: when during night we asked them to bring us to the hospital, asking that both in english and chinese (because during that night there was noone speaking english) they just ignore us. We could not move due to pain, and nobody was giving attention to us. And at check out, to apologise, they gave us a 8% discount on the bill....
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to tell us about your experience at the Pullman Oceanview Sanya Bay Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The restaurant's products strictly comply with food hygiene requirements. As the large number of guests at the front desk that day, we were unable to arrange a car for you in time. We apologize again.We sincerely hope that we can meet you again in the future at Pullman Oceanview Sanya Resort and Spa, let us have the opportunity to offer you a better experience.Yours sincerely, Hotel Management
Adrian
Phòng Executive Deluxe tầm nhìn biển - Giường cỡ Queen
Lưu trú vào thg 7, 2024
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 8, 2024
Nice facilities and environment, beautiful view of the beach from my room. I must say the best was it’s people, specially Maria who was very professional, kind and ready to solve any issue, also Eva and Jack always give you a hand, they made me feel at home. I was supposed to stay 5 days but extended to 8, I highly recommend this hotel, and would stay there every time I visit Sanya.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is our honor to get your full score comment, we are glad to note that you were satisfied with this stay. Your nice feedback will serve as an encouragement to all our team members.Thank you once again for sharing your experience, and we look forward to your future return visits.Yours sincerely,Hotel Management
notreve
Phòng Grand nhìn ra biển với giường Queen
Lưu trú vào thg 4, 2024
Gia đình
59 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 25 thg 5, 2024
Room number: 1320 Positives: - Comfortable bed with pillow menu (beds are not the typical rock hard Chinese beds) - balcony comes with grand ocean view - huge, impressive standalone bathtub - one time complimentary mini bar (4 non alcoholic drinks) - toiletries include hair conditioner (not a given in many Chinese hotels) - tv comes with international channels - bedside usb and usb c charging Negatives - no electronic blinds/curtains - balcony has no fan - housekeeping could be more responsive - service was good but but exceptional (staff could have made more small talk and take more initiative to ask guests) - hotel and room decor lacked the individuality and creativity one comes to expect from a Pullman hotel
Dịch
6/19
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for choosing Pullman Oceanview Sanya Bay Resort & Spa and taking the precious time to share your stay experience with us. Creating a wonderful stay experience for our guests is our constant motivation and goal. It is a pity this stay not reach your full score, regarding the suggestion you’re mentioned, we will increase the training to let guests feel more and more satisfied. We value your feedback very much, and hope you can give us a chance to make up, thanks for your understanding and support, and we are look forward to providing you with better stay experience in the future!Yours sincerely,Hotel Management
David PH
Phòng suite gia đình
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 4 thg 1, 2025
The hotel is okay, but I expected more for the cost and the rating. It’s a little dated with wallpaper and paint peeling in places. Also, a lot of things just aren’t up to scratch. The outdoor playground area had parts closed due to poor condition and half of the pool was closed. There were also people smoking next to the pool and the play areas and no staff seemed to care. As a family with kids, this was disappointing. The food was good, and access to the beach was great. The reception worker was helpful when we needed something which was appreciated. Not sure I would stay here again.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us know that you are satisfied with our service, food and beach access. It is our honor to get your approval. Regarding the problem you mentioned, I already told the related department to follow up. And your feedback is our motivation for continuous improvement. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time.Yours sincerely, Hotel Management
lisasaChan
Phòng suite gia đình
Lưu trú vào thg 5, 2024
Gia đình
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 2 thg 7, 2024
Sara was assigned to help us during our 2 night stay. She is efficient and very helpful as she was answering all my questions before and during the trip from transportation to places to visit in sanya, to weather. We booked a family suite for the trip and the room was huge and spacious, with an ocean facing view. I can even see the lights on the tower near phoenix island from the living room. Our stay was comfortable and it really made me feel at ease. The pool was awesome and there was even an arcade in the hotel. There were only two things to improve - food and bed. Buffet breakfast and BBQ dinner, there were a few hits and misses in terms of taste and our bed was a little too hard for our back but hey we can ask for diff types of pillow so plus minus. Overall I will recommend this hotel to relax and chill. Last thing to note for foreigners, if your return flight is at the international airport instead of domestic to other parts of china, don't bother going to cdf. You can't buy anything as there is no collection counter in the international airport. We didn't know and wasted four hours at cdf.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us know that you are satisfied with this trip. Thanks for your recognition of Sara, your support is our driving force for continuous progress, it is our honor to get your approval. Regarding the issues you mentioned, we will feed back to the relevant departments to follow up. We sincerely look forward to seeing you again in the future and provide more excellent experience in the next time. Yours sincerely,Hotel Management
Samiette70
Phòng suite gia đình
Lưu trú vào thg 5, 2024
Gia đình
2 đánh giá
3.7/5
Đăng tải vào 17 thg 9, 2024
Overall very good hotel. We took an apartment a bit isolated from the main hotel but very accessible to the pool. The apartment itself could have been better, there were not dishes, cutlery, knifes or anything to cook. So be prepared to always eat outside or order food. In termes of cleanliness it was ok. The pool and other amenities were extremely nice. It was so fun to travel with friends and families. The beach is in front of the hotel too.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us know that you are satisfied with this trip. Thanks for your satisfied with our pools and cleanliness, it is our honor to get your approval. Due to fire safety, cooking is not allowed in the Apartment kitchen, but we could provide dishes and cutlery if you requested. We sincerely look forward to seeing you again in the future and provide more excellent experience in the next time.Yours sincerely,Hotel Management
Tài Khoản Khách
Phòng Superior nhìn ra vườn - Giường Queen
Lưu trú vào thg 5, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 18 thg 6, 2024
It was everything we needed in one place - just what a resort should feel like! We are not a needy couple, but even if we were, guests' needs are communicated and fully met. 卫生:Hygiene works like clockwork: you would always see someone clean, wipe, mop all day long. Hats off to these people who are probably never mentioned, and are keeping the hotel up to standard. 环境:A lush and well maintained garden, clean swimming pool, plenty of amenities. 服务:One of the rare places where the cafe waiters actually have small talk with you. Not a common thing in this part of the world, so I'd say that the hotel is successful at giving an international service (apart from always being at one's disposal). Special thanks to Diana, our contact person who extended our stay due to our later flight.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for choosing stay at Pullman Oceanview Sanya Bay Resort & Spa and taking the precious time to share your stay experience with us. Creating a wonderful stay experience for our guests is our constant motivation and goal. It is our honor this stay reach your full score, we will continue to work hard and hope to create a better stay experience for you next time; In the same time, thanks for your recognition of our service, your support is our driving force for continuous progress, and we sincerely hope you to visit again in the near future, Yours sincerely,
UniqueShan
Phòng Hướng Biển Deluxe - Hai Giường
Lưu trú vào thg 5, 2024
Du lịch cùng bạn bè
7 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 10 thg 6, 2024
This was my fourth time staying at the Pullman. I rather enjoyed it. I wish there were some sort of loyalty program for returning guest, but that’s neither here nor there. Definitely would go back again.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is our honor to get your full score comment, we are glad to note that you were satisfied with this stay. Your nice feedback will serve as an encouragement to all our team members. The hotel has a membership program, you can join as an Accor member. There is a QR code at the front desk, guests can scan it to join the membership. Thank you once again for sharing your experience, and we look forward to your future return visits.Yours sincerely,Hotel Management