Các đánh giá Casa de Coral Boutique Hotel

Had a very bad experience with the staff which was mainly one lady that let us in. So many things went wrong. We got there on a very hot day we called her and for a second thought the hotel was closed…she came a few minutes later and let us inside but it was even hotter because it was all closed before we got there (we were the only ones in the hotel) it took her 10 minute to open up the check in area and that also meant she had to go get a computer and connect everything and wait for it to open..All that wouldn’t even be a problem if we felt welcome but we just got there and a lot was going wrong. After about half an hour that we are standing there with our bags I tried moving to the other side of the room and I tripped and hit by accident a glass picture. At last we had a room that just after we understood was on the 4 floor with no elevator just a bad morning. We tried to keep good energy and went to the beach and when we came back we saw that we didn’t have enough towels, there was no one to talk to in the area of the hotel so we called her and practically had to beg her for another towel and explain again and again that it’s not that we have enough and want another..one of us didn’t have a towel. In the rest of our stay we tried to keep communications to a minimum so we could enjoy our stay. At the last day we made sure that she knew when we want to check out because after we had a few problems we looked here and saw that people said that they didn’t get there deposit back. She was there at the time we decided on but the situation was horrible she said we broke it and didn’t apologize again and again at the end we left without the money feeling horrible and just so unwelcome. There was even more situations with the towels but I think that this is enough information. The place itself is in a nice spot and the room was also nice but the 4 floor up and down every time weren’t easy