Hotel Sogo Sta. Rosa Laguna

As I stepped into Sogo Hotel, I was initially impressed by its aesthetics and courteous staff. The ambiance seemed welcoming, and the amenities provided a comfortable stay. However, there was a notable downside – a persistent smell that lingered throughout the premises. Despite the pleasing aesthetics and courteous staff, the persistent odor was a notable detractor from an otherwise enjoyable stay. It's essential for the hotel management to address this issue promptly to ensure a more pleasant experience for future guests.

Staff are so accommodating... Location is good... With nearby establishment customers needed.

i really like this hotel because it is very nice, with very friendly staff.

The room was super clean ...

over all a good experience near to the mall and the food in the hotel is good

Good service

As the title says, I arrived an hour early for the 2pm check in and requested for an early check in. The staff + supervisor wouldn’t let me. So I asked how much I need to add to be accommodated for an early check in -I was immediately given my room card. So despite the room being available, they wouldn’t let me have an early check in even for a mere hour. Everything was all about money. My sleep quality in the deluxe room was terrible as I could hear the TV and the loud music from the other room all night long. The sound proofing was terrible. I ordered room service food (yang chow for P120) and the one served to me didn’t look anywhere near the yang chow from the photo in the menu. It tasted like I was eating plain rice (kinda looked like burnt rice, not yang chow at all). I could have ordered plain rice for P40 instead of wasting P120 on a yang chow that didn’t look and taste anything like yang chow. I’ve always checked in here during Xmas and New Year but this has by far the worst experience I’ve ever had here.

Bathroom had “water” all over the floor and smelled very much like urine. There was hair all over the place. Just not very clean. Also the button for the light was broken so I had to sleep with the light on