Novotel Cambridge North

It was our second time being here. Tbh due to bank holiday so there were a lot more travellers staying here- more people in the pool and gym and there was no bath robes so we needed to ask for it. Not to mention long queue during checking in and every time we wanted to visit pool. Other than that it was a great stay.

Good location, next to the train station. It's very neat and clean. The swimming pool is warm.

Minimalist and Comfortable Guest Room Design: Streamlined Artistic Headboard Wall—The room's most striking feature is the headboard wall, which utilizes wallpaper in shades of gray featuring fluid lines and imagery reminiscent of tree rings, adding dynamic visual interest to the clean space. Abundant Natural Light—Large floor-to-ceiling windows, paired with dual-layered beige and gray curtains that drape vertically, balance natural illumination with privacy control.

Very nice Accor Live Limited Hotel. Clean, modern and great location next to the train station. Would definitely stay again to explore Cambridge!

Was very convenient, situated near Cambridge North station. Hotel is clean and new with AC

Stayed at Novotel Cambridge North recently and had a really solid experience overall. The staff were consistently friendly and welcoming, which always makes a difference. The facilities were impressively clean, especially the swimming pool and sauna - both well maintained and relaxing to use. Breakfast was more than sufficient, with a great standard full English buffet that was always topped up quickly, so nothing ever felt picked over. Location-wise, it’s just a 4-minute walk from Cambridge North train station, which makes getting in and out incredibly easy. The connections are excellent, and having a Co-op right opposite is really convenient - especially since the hotel itself is a bit removed from other shops and amenities. Overall, a comfortable and well-run stay, particularly if you’re travelling by train or need a quieter base just outside the city.

As Always Novotel has been our preferred Home Away from Home and this time at Cambridge Novotel kept the promise and we really enjoyed our stay. Room 318 Special Kudos to Zordar at the front desk with long hairs(sorry if i misspelled the name), extremely helpful during our checkin process. Also Special Kudos to Cameron who really understood and did the needful for kid as we missed today's breakfast. Really appreciate Cameron. :) Thankyou Novotel for making our stay wonderful

They do not like black people or Londoners they didn’t even give me a pillow or a blanket, and said to me before they give me the pillow can I prove that I’m stayin here which they have seen me like 10x before they asked the question etc etc

My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues. Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected. I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping. Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place. An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay. I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue. Unfortunately, based on cleanliness alone, I would not rate this stay highly.