Các đánh giá San Ramon Marriott

Although this property is newly remodeled, we found the staff to be totally unconcerned about our report of no hot water to shower or bath. I ran the water at least 5 minutes before it began to marginally get warm, my husband tried to shower with no hot water. When reporting this issue, all we got was well no one else has complained! No offer of refunding a portion of the fee or anything. Just a blank stare and no concern for the issue. We left the hotel not being able to clean up or use the water facilities since there was no hot water. Nor do they tell you if the window is open none of the a/c or heating units work. We had to discover this ourselves!