Lady Young Rd, Port Of Spain, San Juan-Laventille, Trinidad and TobagoXem thông tin khách sạn
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Đánh giá của khách
4.1/5
Rất Tốt
54 đánh giá
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Tất cả đánh giá(54)
Đánh giá tích cực(45)
Đánh giá có ảnh/video(6)
Đánh giá tiêu cực(9)
Tài Khoản Khách
Phòng King hướng vườn
Lưu trú vào thg 10, 2024
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 10, 2024
The staff at this hotel are absolutely wonderful, the are so respectful, helpful, and very polite.
I will return.
Just becareful when buying at the pool, its extremely overpriced and the burgers are no good.
I paid 800 tt for what i dont know, I forger to ask for my bill.
Overall I would recommend this hotel.
Dịch
kent
Phòng Giường King Size Tiện Nghi Cho Người Khuyết Tật với Vòi Sen
Lưu trú vào thg 8, 2024
Một mình
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 4 thg 9, 2024
Mot my first stay here. Location is great to stay for the independence fireworks. The breakfast buffet was great. I always enjoy my stay with them.
Dịch
Tài Khoản Khách
Phòng King hướng vườn
Lưu trú vào thg 3, 2024
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 thg 5, 2024
Excellent location and superb staff Very impressed with absolutely everything :)
Dịch
Tài Khoản Khách
Two Double Room with Garden View
Lưu trú vào thg 6, 2024
Gia đình
1 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 2 thg 7, 2024
Great overall experience.
Wide variety breakfast
Excellent pool
Drinking water should be readily available
Dịch
ariel
Phòng King hướng vườn
Lưu trú vào thg 5, 2024
Người đi công tác
1 đánh giá
1.0/5
Đăng tải vào 18 thg 5, 2024
Hotel was filthy super old rooms and bathrooms where in terrible shape , not worth the price
Dịch
Siddharth
Phòng King hướng vườn
Lưu trú vào thg 12, 2023
Vợ chồng
3 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 23 thg 12, 2023
It was a standard Hilton ,spacious , clean, and rooms were nice. Food was great ,but overall pricing is expensive for the location.
Dịch
Cherise Browne
Phòng King hướng vườn
Lưu trú vào thg 2, 2023
Vợ chồng
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 1 thg 3, 2023
Location for this hotel is perfect, love the pool area it was very relaxing and food was delicious. Check in was easy and we paid a little extra for a late check out at 3pm.
Dịch
Người Dùng Ẩn Danh
Phòng Giường King Size Tiện Nghi Cho Người Khuyết Tật với Vòi Sen
Phòng Giường King Size Tiện Nghi Cho Người Khuyết Tật với Vòi Sen
Lưu trú vào thg 5, 2024
Người đi công tác
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 5, 2024
Muy buen hotel de negocios y de relax. Si acaso podrían no cobrar por la l earlt check inn
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2023
Người đi công tác
12 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 31 thg 3, 2023
체크인 시(21시 정도), 직원이 와이파이, 식당위치, 아침 식사시간, 스포츠센터이 위치와 시간 등 다른 호텔에서라면 당연히 안내해줘야하는 것을 안내해주지 않았다.
내가 문의하자 그제서야 안내를 해주면서 룸에 모두 적혀있다고 귀찮은 듯 이야기 했다(룸에는 그런 안내가 없었다.)
힐튼에서 이런 상황이 발생한 것은 무척 실망스럽다.
1쨰날 숙박이후 룸 메이크업 이후, 룸에 물, 물컵, 수건등이 리필이 되지 않았다. 전화해서 받기는 했지만....왜 이런일이 일어나는지.
수영장의 경우 가둬두는 물이라서 어쩔수 없지만 조금 먼지나 나뭇잎 등이 많이 있었다.
동일 도시에서 하야트에 1박을 하고 힐튼에서 3박을 한 일정이라.
하야트의 직원, 서비스, 수영장 등과 너무 비교가 된다.
힐튼의 인지도에 맞는 서비스를 해주었으면 한다.
식사는 5성급 수준은 아니다. 호텔 조식의 꽃은 생과일 쥬스인데.....없는것 같다. 과일도 세가지 종류만 3일 내내 동일하게 나왔다.
I don’t know where to start. This was supposed to be our anniversary trip which yes we did tell the hotel; no acknowledgment. My husband and I regularly stay in Hiltons all over the world and this hotel shouldn’t have the Hilton name. The place is falling apart, the service is awful with the exception of 3 people. No hot water in the rooms, we spent an hour asking for the jets in the hot tub to be turned on. They kept saying someone was coming but they never did. The drinks are $18 for a single Jack and Coke; extremely over priced. We got so frustrated with the service and quality that we paid for plane tickets and another hotel in Tobago for 2 nights to get away. Our final straw was on the last morning when we noticed a large brown mark in the bottom of the pool that wasn’t there the day before. We waited for 15 min for the manager to come down to assess it. You would think they would close the pool to assess and then clean the mark (he claimed it was back up from the pool drain so basically sewage in the pool) but nope; they left it open. Over an hour later and still no one has cleaned it. I actually don’t think I’ve seen anyone clean the pool a single time. The manager claimed he was going to come back to us with a solution to all of our issues over the week; it’s been 3 hours and he’s MIA so clearly that isn’t happening. The place may look nice on the website but trust me, it isn’t how it looks. Things are broken, the pool has mold developing on the stairs from lack of cleaning and the rooms smell of mildew. Total waste of thousands of dollars which again is so upsetting as it was our anniversary trip. I really wish I could think of a single positive thing to say because my husband and I generally make the best of any situation as nowhere is perfect but this was beyond bad. Hilton corporate needs to do a site check here immediately.
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 16 thg 10, 2024
4.5 out of 5 The Hilton is a little better than Brix, but Brix is a peer competitor and my wife preferred Brix. Disclaimer: My wife and I visited from July 11-14 and I am writing this review in October so I base my review on impressions more than specifics. The Hilton has traditionally been Trinidad's best hotel with Holiday Inn being its only real competitor. Recently the Hyatt and Brix arose to challenge what was a duopoly and Hilton must adapt. I will be honest, although I preferred the Hilton most people would likely prefer Brix. The Hilton has bigger, older rooms and a somewhat sleepy staff, whereas Brix has smaller, newer rooms and a responsive staff. Staff- 4/5 I am being generous here with my 4. This is a 4 for Trinidad or the US, not the world. Trinidad is a relaxed place and hotel staff is not going to rush to cater to you. (Except for Hololo-Haven and Brix) If you understand that fact, staff's slow, phlegmatic attitude will not offend. The relaxed atmosphere is part of Trinidad's charm, but if you expect customer service, then the slow pace of service will be off-putting. Staff was nice enough, but my wife wanted some extra blankets and ordered them at 10. At 11, I had to go to the front desk to get them. The Hilton could benefit from instructing its staff so that they are more like the people at Brix. The Room- 5/5 I prefer the rooms at the Hilton to those of Brix. The suite at the Hilton was a legitimate suite. We had a kitchen and a bedroom for the same price as a regular room at Brix. The room was older, but there was much more space. My wife prefers a newer, smaller room. I do not. I do not care about the age. I want a sprawling room so that I can work in peace. Hotel Food Top notch. Amenities- 5/5 The pool was awesome. I preferred Hilton's old Olympic-sized pool, but this pool is beautiful. The spa was the truth offering facials and massages, of which I did not partake, and the gym was a legitimate gym with all of the bells and whistles. Location- 5/5 The location is ideal for reaching anywhere in Western Trinidad. It is 5 minutes from Brix. It is a 10 minute walk to the savannah, a 20 minute drive to the North coast beaches of Maracas and Las Cuevas, and 15 minutes from Port-of-Spain. It is 25 mins from the airport as well. Overall This is one of Trinidad's best hotels. It is weak on customer service and the rooms and decor could use some updates. That said, the rooms are bigger and better, the food is better, and the amenities are some of the best that Trinidad has to offer. All in all 4.5 out of 5.
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 22 thg 9, 2024
The Trinidad Hilton is a lovely hotel with a great pool. It's an upside down hotel, which means that going from reception to the guest floors - you go down in the elevator as the hotel is built into a hill. Rooms were very comfortable and quiet. The tennis court was closed for maintenance. Food at the restaurant and bar were quite expensive compared to other island in the Carribean. Staff were friendly, but business like. Breakfast was amazing. Such a huge selection of items, however, pick the wrong time and you'll be waiting 20 minutes for an omelet. The hotel is not very close to many attractions or shops. Due to the rise in crime over the years, its not advisable to walk from the hotel into the main part of town. This is not my opinion, but my local friends who've lived there for years. The hotel gym is of great standard with most machines and a few treadmills. The pool is amazing, although I found it made no sense that the pool bar shut at 1700, just as the sun was starting to set and get a little cooler. All in all, it was a good stay as the Hilton never disappoints.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 5 thg 8, 2024
Samaan main lobby bartender Martin excellent service with a smile. Just chilling on a rainy Sunday afternoon. Making the best drinks, love hanging out watching the Olympics and watching the world go by. Just checked in yesterday and enjoying the vibe