Tài Khoản Khách
ngày 29 tháng 12 năm 2023
Went for lunch…,this used it be a beautiful relaxing hotel, but our visit today wasn’t the best. First of all….I really don’t understand why they have replaced the modern bifold doors and windows in the restaurant with plastic roll up windows? Really Can’t understand that! Anyway to our experience. There were 3 staff on duty, 2 young male waiters and a lady sitting at The bar giving orders to The 2 young waiters, who were trying their best but had no idea what was going on. I assume the small lady who was sat on her phone was responsible for training them up. First of all I asked the waiter what the soup of the day was ….reply being “it’s vegetarian , with vegetables or something like that”! So we proceeded to order our meals, 1 was a chicken salad , 1 was a cheese and ham sandwich and 1 Omlette. The sandwich which turned up was a Club Sandwhich, with egg, bacon, chicken, mayo etc etc. It took A lot of explaining to convince the waiter it was the wrong sandwich. The lady who was Presumably training them….talked this issue over and over with the waiter which was loud and made us uncomfortable, but at no Point did she get up and sort The issue out. Once the 3 meals Had been delivered to the table, I can say the hassle or ordering just wasn’t worth the effort. As another reviewer has pointed out out the French fries are huge slabs of potatoes , really unpleasant. The salad was Bland. The Omelette looked so badly presented. Whilst eating our meals, the lady mentioned above was sitting on her phone and eating a bowl Of food, whilst other staff including, cleaners & and chef wandered in and out of the restaurant. I felt sorry for the 2 young waiters as they clearly Had language issues and no idea What they were supposed to be doing. A very disappointing visit on this occasion.
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