Khách Sạn Có Chỗ Đậu Xe Tại Hammamet

The hotel personnel is outstanding. I loved their professionalism and dedication. Special note for the desk personnel who welcomed us with professionalism and kindness, and listened to our claims with a smile and reactively acted in consequence. The customer service manager (Haifa) is also great. The rooms are very clean but the furniture are quite old for a 5 stars hotel(some broken wooden stuff...) Biggest weakness: 1- The lunch/dinner menu was exactly the same and we had to rise a claim for that. The next day was satisfying tho. 2- We had to pass by an open door area to go to the indoor swimming pool during a cold time which was very uncomfortable (got a cold after that) 3- Booked an all inclusive and still need to pay for the gym? why?

Disappointing for this price and for a 4 stars hotel. Room was barely acceptable, clearly not cleaned below the beds, no glasses, no towels, soap and shampoo containers almost if not empty upon arrival and were not filled at all during our stay. Towels were a nightmare to get: sometimes just enough, sometimes missing one, sometimes missing two. Getting an iron was a battle and forget about laundry service. Requests were not always met with a nice answer, they painted a room next to ours taking no precautions, getting the smell far into ours. Lunch was excruciatingly expensive for the area, forget about it. Included breakfast and dinner were OK. Location was very nice, although the surroundings are a bit dead..

Service super Animation nourriture,sauf que le climat ne fonctionne pas très bien,appart ça tout est bien

BON HOTEL MAIS CRAFAR QUI SE PROMENAIT AU COULOIR ET CLIMATISATION INEXISTANTE Hôtel en générale très bien mais il faut perfectionner les détails. Inadmissible voir un crafar qui courrait sur le long du couloir et avec une température chaude se faire dire qu'on a le chauffage. On est sorti de l'hôtel pour aller ailleurs. La nuit on a dormi avec la porte du balcon ouverte pour la chaleure

J’ai bien aimé l’ambiance de l’hôtel . C’est propre calme et conviviale. Vu tres belle depuis ma chambre

What an amazing hotel so clean and tidy nothing is too much for the staff an amazing choice of food and 3 pools to choose from highly recommended and very well priced so good we are going back again next month definitely a 5 star hotel as advertised

**Decent Value for the Price, But Far From a 4-Star Experience** We stayed at this hotel for 2 nights with bed & breakfast for €60, and while the price is definitely attractive, the experience was a mixed bag. **Cleanliness:** The hotel and rooms were generally clean, and the bedsheets were fresh. However, the mattress itself was stained and not very pleasant, which was disappointing. **Bed Comfort:** This was by far one of the worst parts of the stay. The mattress was rock hard—honestly felt like sleeping on the floor. Pillows were thin, lumpy, and offered no support. We requested extra pillows three times, and although staff promised to bring them, they never followed through. **Bathroom:** Cleanliness was acceptable, but the setup was inconvenient. There was no shower head hanger, so you had to hold the shower with one hand while bathing. Towels were rough and uncomfortable, and there was always at least one missing (sometimes the floor towel, sometimes the bath towel). The courtesy toiletries were taken but never replaced. **Breakfast:** A very basic buffet with a limited selection. Pastries were inconsistent—sometimes decent, other times stale and clearly reheated leftovers. Not the kind of quality you’d expect from a supposed 4-star hotel. **Service:** A few staff members were friendly and helpful, but most seemed uninterested and disengaged, like they didn’t want to be there. We didn’t feel particularly welcomed or well-attended. **Swimming Pool Area:** This was the highlight of the hotel—clean, with clear water, nice outdoor showers, and a good vibe thanks to lively music and entertainment. **Overall:** While the hotel is clearly outdated and stuck in the late '90s in terms of decor and service, the location and pool are definite pluses. Despite the many issues, for €60 for two nights with breakfast, the price/quality ratio was decent. Just don’t expect a real 4-star experience.