The room is comfortable, clean and quiet, facing the car park. It is located near the riverside. We need to use the car hailing service to go to the museums (Heyuan河源 museum and Heyuan河源 Dinosaur eggs museum) and Taiping Street as all the attractions are situated on the opposite side of the river.
The front desk staff are very friendly, hospitable and helpful. The breakfast spread is good. However, due to the Chinese New Year crowd, the kitchen staff couldn't cope with the high demand. Hence, both mornings while we were there, we had to wait for a seat as well as the food to be replenished. I would suggest that the management should consider increasing manpower in the kitchen to avoid any negative impression about your hotel.
The laundry room is equipped with washing machines and a wide space for you to dry your clothes.
Thank you
This charming, family-owned hotel provided a wonderfully comfortable and relaxing stay. The owners were incredibly friendly and welcoming, going above and beyond to ensure I had everything I needed. The room was spotlessly clean, with all the standard in-room amenities, and no strange odors or unsightly issues. The quiet, peaceful location just outside of town was a nice change of pace, though the lack of nearby food delivery options was mitigated by the hotel owner's gracious offer to prepare a delicious home-cooked meal. Overall, it was a delightful experience, and I would enthusiastically recommend this hotel to anyone looking for a warm, hospitable place to stay.
这家迷人的家庭经营酒店为我提供了一个非常舒适愉悦的住宿体验。酒店的业主们友好热情,竭尽全力确保我的所有需求都得到满足。房间一尘不染,配有所有标准的客房设施,没有任何奇怪的气味或可疑的污
We chose the hotel due to the fact that they allow pets. The service was very good. People always helped even though is was more difficult due to the language barrier, since our chinese language skills are terrible. Our initial room which was more expensive for had a great view and we were initially very happy until evening came around and KTV singing started. The sound was so loud you heard inside the room. The room was in section A of the complex. The next day we moved into complex B where it was much more quiet, but the room was not as nice. Since the hot spring area was out of service during our visit we received vouchers for afternoon tea instead which was more like a whole meal. Breakfast buffet was great and on the days where there there was no buffet due to only a few guests staying they would serve lots of food to your table. There is also a new walking trail kind of starting behind the hotel complex which offers great views onto the lake. All in all we had a quite pleasing stay.
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