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Very new hotel. There’s a robot to deliver what you need - from food deliveries to bottled water from the hotel. Love this automated service. Efficient. Hotel is in a quiet area which’s nice. There’s a snack supermarket opposite the hotel (3 minutes walk). Very good deals and varieties. Post office is opposite as well. About 15 minutes drive to 观海园 to watch sun rise. Should do so as the sun rise is beautiful with unblocked view. Hotel room is kept clean and tidy. Shower can be a bit small on 6th floor. Room cleaning is well done. Toilet had a smoke smell when I checked in. Reception offered to change a room but I asked for a spray down of the toilet which did the trick. Friendly reception staff. Warm and welcoming.

The stay was excellent! Hotel bedroom, breakfast and amenities were amazing. It is definitely a great weekend get away from Shanghai! We got a very good package and we could enjoy water park as well as playground and game room. I really appreciated the bar which was opened late, with simple food and drinks and lot of entertainment! Our house keeper 晨晨 was also very kind during all trip. The only thing to pay attention was the closing time of water park (5pm) and restaurant (8pm) but we found back up plan with bar!

房間很大，至少有30平感覺。酒店應該是易了很多次主，房間顯示是湯泉中心，大門上貼着另一個酒店的名字，目前是柏美酒店，所以設施比較陳舊。中央空調是壞的，後來加裝了普通掛式空調，製冷效果也不錯，也沒有中央空調的噪音，這點還挺不錯。停車場很大而且免費，離觀海園也很近。被子是比較厚的，蓋起來不錯

因為要找南北湖附近的三人間，找到了這家酒 店，優點是房間比較寬敞，兩張床也比較大，適合三人入住，酒店樓下有一條河，住在高區視野開闊，淋浴間有窗，晚上可以看到外面的燈光點點的夜景，花灑水量比較大。還贈送了一套小童洗浴用品套裝，可樂和哇哈哈飲料。最特別的是馬桶沖水可以直接踢前面的按鈕，但衹有馬桶圈加熱功能沒有智能馬桶其他功能。 不足之處一是浴巾比較小而舊，拉低了房間入住感受，二是氣温 0-9°的深冬一樓大堂和早餐廳中央空調壞了，而餐廳裏的立式空調也沒開，辦理入住手續時很冷，早餐很多食物菜品也很快就冷了。三是洗手枱的熱水要放水很久很久才能熱，一度讓我懷疑是否沒熱水或者冷熱標識反了。

Our first time staying in this hotel , We chose it because it was 1 of only 3 that had a swimming pool , a call was made the day before we booked to make sure the pool was open, as with previous experience you cannot rely on trip.com to give accurate Information , on arrival we were then informed that the pool was an external business, that a swimming cap was reguired , which we had not been informed of when asking about the pool, this was another 135cny , which made the overall cost more than the Ramada hotel, thankfully the manager of the hotel accepted this responsibility and provided a solution, thank you , everything else had been great upto this point and the front desk staff the next morning were kind enough to shower our daughter with gifts , thank you again, we will book again next time, more prepared

Nice Stay at the Heyuan Hotel I had a good experience at the Heyuan Hotel. The room was clean, comfortable, and quiet—perfect for relaxing. Staff were friendly and helpful throughout my stay. Access to the hotel was just okay; it’s a bit out of the way, but manageable with a taxi. Overall, a peaceful and decent place to stay.

賓館位置好找，出差路過這裏，住的很滿意，房間足夠寬敞，性價比高，下次有機會還會考慮再次入住，值得推薦。