Tài Khoản Khách
ngày 24 tháng 2 năm 2024
I rented this apartment for me my partner and my parents, when we got there it was all very clean and smelled very nice. The location is fantastic, if you want to see the attraction points in Paris, two undergroung stations nearby and the train station too. Supermarkets close by and loads of restaurants/bars. The second day of our stay we realised we didn't have any hot water and so I've contacted the property on their WhatsApp number and a technician was sent out straight away. We were out of the appartment when he came in but I was told the problem had been fixed, clearly the technician lied because when we arrived we still didn't have hot water, contacted the property again and another and although it was 6pm another technician was sent out straight away. After knowing that the problem wasn't going to be fixed that night they placed us in another apartment straight away and I was also given 20% off the cost of my booking. I'm giving them 5* because of the attention and great costumer service. I work in costumer service myself and i have to say that theirs was absolutely excellent. Will definitely book it again if I'm staying in Paris.
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