Mama Shelter Paris East

The personnel and service was excellent!!! 😍 😍 😍 The live music is great idea during the weekends🎵🎵🎵🎶🎶🎶👌👌👌 The breakfast was excellent too. 👍👍👍👍 And the most important is that they are all very nice people. You really feel that you know them for a long time... Very nice place to stay 👌👌👌👌💖💖💖💖🎶🎶🎶🙂🙂🙂🙂.

SUPER

Séjours au top entre amis , restauration , personnels , design intérieur, ambiance de l'hôtel au rendez-vous

Bon emplacement, le service est correct et les chambres / espaces sont propres.

It's always a pleasure for me to stay in this "Paris Oasis". The staff is really great, perfect balance between friendly & pro. They even remember their loyal guests! Rooms are funky and very comfortable.

Amazing hotel with great decor and bar/restaurant in a local neighbourhood. Staff were super friendly and professional. We loved the atmosphere of the place.

Not only an hotel brand: an experience and an ecosystem of good mood! Great room (with super selection of movies) ; super friendly staff (like Mymy at reception, Clément at rooftop, and the restaurant team) ; delicious restaurant in ground floor ; nice location ; nice derived products; cool rooftop bar... My second stay there and not the last!! 😀

The room was ok, bathroom needs some tlc. The air conditioner needs looking at, as at times during the night it sounds like it’s rebooting, but will do it 3-4 times a night, I switched it off. Slept with window open as it was ridiculous. Catering for gluten-free was not great, very restricted, some staff knew what you meant while others were not interested. All Menues need to show what is GF, and staff trained on it. If you can show what is vegetarian, then GF can be shown and catered for too. Also, watch some bar staff as, at happy hour they are oblivious and will charge you full price, even when you question it, but act not interested.

Been staying a few times at Mama shelter East over the years. Now I brought some friends with me. We all concluded the same. The service of the staff goes from excellent (Mymy in particular) to some outright ignorant. Not being greeted when checking in or when checking out is pure laziness. Same goes for security at the door not lifting a finger when alone with multiple bags. Same goes for restaurant staff, some are fantastic and some are more occupied talking to themselves rather than pay attention to their customers. It’s a shame really. The food is really good but with stiff competition we won’t be returning.