Ace Hotel and Swim Club Palm Springs

fun place to hang by the pool, gives you the old school feel. drinks are a bit expensive tho....

Beautiful hotel. We were upgraded to the King Suite with two large couch areas, so it could probably sleep 4 people! The swimming pool was incredible. Great DJs playing, and an incredible vibe with so many young people lounging by the pool.

We were there for only one night but were very impressed with the facilities and the customer service. It was a great place for our family stay (with our maltipoo) and we'd come back again anytime.

Excellent location and loved the swimming pool, the noisy airco and refrigerator in the room could use an update.

The hotel needs a major face lift. Every year that I visit, I’m shocked that at why they don’t replace or refurbish. The pool area especially.

We arrived around noon with check-in at 3pm, but they provided us wristbands to use the pool. We asked for a room close to the pool, and they showed us the closest one and took our number down to text us when it was ready so we head to the pool. At the pool there are no chairs open but definitely less people in the pool to account for every reserved chair. It would have been nice if the pool service kept an eye on people leaving towels to open more chairs up so the two of us didn't have to share one chair. We also ordered drinks with the runners several times and they did not bring us any of what we ordered. A few hours go by at the pool and the sun is telling us to take a break, so I go check on the room. No other guests at the counter I walk up and talk to the same person who checked us in asking if any other rooms are available sooner, she then turns around and hands me the key to the original room offered. So it had been ready, but they hadn't texted us about it. The room was nice, cool, and clean as well as the bathroom. Unfortunately though, the toilet paper was awful which is a small detail that says a lot about how much a hotel prides itself. Overall, the hotel campus was nice and the room was solid. However the service was a big miss and we were not impressed or inclined to visit the hotel again.

Love the Ace and poolside service and love the ability to check in early if available. Only issue is pool DJ was unnecessarily loud even after multiple people were complaining and was rude and still never changed the volume.

this property has taken a downturn, it felt dirty and run down. Room was never cleaned. noisy. Its not what it used to be.

it was a great stay, the pool was great, the food was excellent and they upgraded our room! we will definitely be back