Pine Cliffs Residence, a Luxury Collection Resort, Algarve

Các đánh giá Pine Cliffs Residence, a Luxury Collection Resort, Algarve

Pine Cliffs Residence, a Luxury Collection Resort, Algarve

Praia Da Falésia Pinhal Do Concelho, Beco do Pinhal, Olhos de Agua, PortugalXem thông tin khách sạn
Pine Cliffs Residence, a Luxury Collection Resort, Algarve
Pine Cliffs Residence, a Luxury Collection Resort, AlgarvePine Cliffs Residence, a Luxury Collection Resort, AlgarvePine Cliffs Residence, a Luxury Collection Resort, Algarve
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4.5/5
Tuyệt Vời
59 đánh giá
Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.5
Dịch vụ4.5
Vệ sinh4.5
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Tất cả đánh giá(59)
Đánh giá tích cực(51)
Đánh giá có ảnh/video(5)
Đánh giá tiêu cực(8)
Tài Khoản Khách
Căn hộ ba phòng ngủ
Lưu trú vào Thg5, 2023
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 Thg6, 2023
Wir waren zum 2. mal in Pine Cliffs und haben die Anlage, den perfekten Zugang zum Meer mit dem Lift, den Service am Strand als perfekt empfunden. Hilfsbereite Mitarbeiter und Servicekräfte inclusive Shuttle - Service machen den Aufenthalt sehr angenehm. Die Sauberkeit ist besonders hervorzuheben. Die sehr gepflegte Anlage ist begeisternd. Unsere 3 Zimmerwohnung, bestehend aus 3 Schlafzimmern, 3 Bädern, voll ausgestatteter Küche, großem Wohn-Esszimmer und 3 großen, möblierten Balkonen war exklusiv ausgestattet. Von unseren Balkonen hatten wir einen super Blick auf den angrenzenden Golfplatz und konnten die Golfer beim Spiel :)sehr gut beobachten.
Dịch
Tài Khoản Khách
Lưu trú vào Thg1, 2023
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 Thg2, 2023
Великолепное расположение! Несмотря на то, что отель далеко не новый, вся территория, сады, пляж, бассейны идеально ухожены. В апартаментах, в которых мы провели 2 ночи, есть всё необходимое. Очень качественное постельное белье и новые полотенца, удобные кровати. Отель любезно предоставил нам два дополнительных часа после официального времени выезда. Немного расстроил обед в Corda cafe: никаких претензий к обслуживанию, но цены!!! На наш взгляд они очень сильно завышены с учетом выбора и качества предлагаемых блюд. Всё остальное - на отлично!
Dịch
JMartinho
Lưu trú vào Thg6, 2022
Gia đình
34 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 Thg7, 2022
Hotel consistente e bom. Na frente da praia com uma enorme estrutura, talvez demasiado grande. É um 5 estrelas sem grande luxo, mas confortavel. O Staff este ano é despreparado, contratado à pressa. Não entendem de nada. As piscinas sao boas, o champanhe bar é o nosso favorito de há muitos anos. No geral a experiencia foi boa, como de costume.
Dịch
Jinganblues
căn hộ 2 phòng ngủ, Phòng ngủ 1: 1 giường đôi, Phòng ngủ 2: 2 giường đơn, giường sofa, hướng khu nghỉ dưỡng
Lưu trú vào Thg2, 2024
Gia đình
19 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 Thg2, 2024
很好,很不錯
Dịch
Tài Khoản Khách
Lưu trú vào Thg6, 2024
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 Thg6, 2024
Such an amazing experience! Pine Cliffs never fail to go the extra mile for all of their customers. It truly is an experience that you don’t want to miss. All of the staff are so lovely and make you feel at ease, no ask is ever too much for them. My personal favourite part of the trip was going to the O’Grill for breakfast. There was SUCH a large variety of options including gluten free and vegan options too. The front of house was exceptional and even remembered us out of the hundreds of people she must see a day to assign us to the same breakfast spot every morning. If you’re thinking of booking, don’t hesitate, just book!
Dịch
Tài Khoản Khách
Lưu trú vào Thg6, 2024
Vợ chồng
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 Thg6, 2024
Can’t fault this place, unless you want a quiet vacation with your better half and no kids. In June the place was packed with families and kids. If I rocked up here expecting a romantic break with the wife then I’d be disappointed. No adults only areas and all the pools full of inflatable doughnuts and rubber rings! The view from the champagne bar is delightful of an evening. Breakfast really good.
Dịch
Tài Khoản Khách
Lưu trú vào Thg8, 2023
Gia đình
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 Thg8, 2023
An excellent two weeks with the family at Pine Cliffs. Stayed in a 2 bedroom garden suite which had two bathrooms, nice balcony and good kitchen facilities. Garden suites have a nice pool near by but are also close enough to main hotel areas. Preferred to go to the larger pool next to the O’Grill restaurant for easy lunch access! Resort has lovely restaurants, something for everyone, but only a short walk out of the resort takes you to another 10 or so restaurants - Indian, tapas, Italian, burgers etc if you fancy a change or want to save some money! Plus there is a supermarket right opposite the main entrance. The sandy Beach stretches for miles and you have free access to sun beds via a lift or stairs from the resort where you can also book kayaks, jet skis, etc. Mare beach restaurant a real treat for either lunch or dinner. We arrived at midday and room not ready until 16:00 which was a very slight inconvenience - but next time will be better organised so we can get some shorts etc from the luggage to get straight into holiday mode. Key for me: high standards of facilities, lovely service, number of pools/ restaurants, close access to beach, but also easy access to restaurants outside the resort. I also liked how big the resort was - took a few days to get our bearings and find the short cuts!
Dịch
6/17
Curious64267396999
Lưu trú vào Thg3, 2024
Bạn bè
5.0/5
Nổi Bật
Đăng tải vào 11 Thg3, 2024
We stayed at the pine cliffs hotel for 3 nights with all 3 sharing a duplex suite with a resort view. Overall I cannot fault the resort, it has great facilities and the staff are very attentive and are ready to hell with anything you need. Breakfast was hosted in a buffet restaurant and the breakfast offerings were what I have come to expect from 4 or 5 star resorts. Great selection of food and very fast service. We played the pine cliffs golf course which we really enjoyed and used the spa for a relaxing afternoon after 18 holes. A great stay enjoyed by all and we will certainly be back again.
Dịch
301bela
Lưu trú vào Thg2, 2024
Gia đình
1.0/5
Đăng tải vào 20 Thg2, 2024
The service at the hotel is terrible. They seem not to care about guests, special needs particularly for guests with disabilities are promised to take care of. In reality they do not do it and willingly accept harm to their hotel guests. There are excellent Bonvoy propoerties at the Algarve that outperform this one on every dimension. Particularly as a family, if you love your kids go else where. There kids club is a money making scheme, nothing else.
Dịch
Tài Khoản Khách
Lưu trú vào Thg7, 2023
Gia đình
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 Thg7, 2023
I can highly recommend this resort it’s spectacular There are 3 areas that stand out on our holiday 1- Pescador Restaurant- amazing food but got to say the staff are amazing and so friendly 2- Mirador Bar - I have known the boss Phillipe for over 30 years and this week he got me to plant a tree - nobody has ever done this for me and I’m so grateful 3- The pool bar headed by Rute she is fantastic and very friendly I do hope the directors of Pinecliffes pass on my comments
Dịch
Tài Khoản Khách
Lưu trú vào Thg7, 2023
Vợ chồng
0 đánh giá
1.0/5
Đăng tải vào 1 Thg7, 2023
I stayed in there best room supposedly "ocean suit" for 7 nights. DONT stay here!. Where to begin. Bad experience overall. Not worth the money. Stay at vila vita or Vilalara Thalassa Resort instead. Reception takes DAYS to do a request. Bad house keeping, water never given to me, always requested. No coffee capsules for the coffee machine. You have to call them and request it 3-4 hours to come. Everything is a big joke. Exept for some employees who are good
Dịch
Tài Khoản Khách
Lưu trú vào Thg6, 2023
Khác
0 đánh giá
3.0/5
Đăng tải vào 12 Thg6, 2023
There are four different types of accommodations at the Pine Cliffs Resort and trying to discern which is which can be confusing. There's the Hotel, The Ocean Suites, the Vacation Club and the Residences. Most of the amenities are interchangeable, ie. you can go to any of the pools, the beach and restaurants. This review is specific to the Residences. First, it's really hard to see this as a "Luxury" property. It's nice, the staff at the restaurants are outstanding (at least at the O Grill), but it's just not luxury level, especially finding debris in our room, a screwdriver and dirty towel on top of the dryer, and ants. It's a great family resort and there were lots of families there, enjoying the multiple pools and restaurants and beach. It has a beautiful beach, nice and long and deep during low tide. But, it is a looong way to the beach from the Residences. After walking through the resort, you take a beach elevator down several feet. Then, you still have to walk a lengthy boardwalk and descending 120 risers to reach beach level. So, it's a hike, be aware. Finally, management really needs to do a better job of addressing problems. We paid for a "penthouse" level residence, which we received. However, on the fourth night of our seven night stay, I discovered swarming ants coming out from behind the drapes in our bedroom. Thousands of them, at about 9:45 PM!. After calling the front desk, housekeeping finally arrived after about 45 minutes, sprayed some smelly spray on the ants and began vacuuming them. Meanwhile, it was clear we wouldn't be able to stay in the room for the night, so I called for a new room and was told none were available. After insisting on a new room, and asking for a manager, I spent several minutes on hold. Housekeeping agreed we wouldn't be able to stay in the room and desk staff finally agreed to move us to a lower floor room. We packed our bags, gathered all our belongings and went to the new room, finally being able to get to bed about 3 hours after first noticing the ants. The next morning, management seemed to be less than concerned about our experience, explaining that sometimes ants get in the room....I asked for them to comp the room night that we had been disturbed and reduce our room rate since we were in a cheaper room and for them to provide us with dinner at their local steak house for our trouble. The manager smiled as if I was being unreasonable. They agreed to comp half the room night, reduced the remaining room nights to the rate of the actual room we were in and offered a free glass of house wine for each of us. Our experience, especially management's response is not in keeping with a true luxury property.
Dịch
6/9
Voyage568593
Lưu trú vào Thg11, 2023
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 14 Thg11, 2023
Stunning resort. We had the best time. Our apartment was well equipped and clean. Pool was clean. The grounds are stunning. Breakfast had a great selection of food for the whole family. Beach is beautiful. Great location
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Tài Khoản Khách
Lưu trú vào Thg9, 2023
Khác
0 đánh giá
2.0/5
Đăng tải vào 11 Thg9, 2023
We were looking for a Holiday in Greece where we love and have stayed in some amazing hotels. Since Covid prices have gone up dramatically, so we found this place called Creta Maris looked great, reviews looked great so we booked. Let me just say If you are looking for luxury this is NOT the place you want to go to. This is probably a 4 star hotel. 70% of the staff are rude, no room service only a continental breakfast breakfast service other than that no room service. Rooms are very very basic and small. 5 stars hotels must have room service so they have got around this by offering a bed & breakfast continental breakfast to your room. really bad. Half the hotel was new half old. Sooo many rules at this place. Cant put your feet on the sofa's in lounge area cant take a drink with you on the buggy cant do this cant do that which is very annoying as we spent a lot of money as a group booking probably close to 20k all we want is good service and to relax. Its quite a big resort so you will need buggy trip that is another issue give up waiting for one most times. We arrived at midnight, i was expecting some complimentary food but no all i got was rude staff saying no food and looking at me like i was an alien. Restaurant wise there was 1 decent restaurant which had great food, great service and great views, but you are only allowed to book this once every 7 days all the other restaurants food was good but service and ambience was not existent. Safe to say we will not be coming back to this resort. Safe to say we would not be coming back to this hotel.
Dịch
Gosia C
Lưu trú vào Thg9, 2023
Gia đình
4.0/5
Rất Tốt
Đăng tải vào 4 Thg9, 2023
It was our first time at Pine Cliffs and we stayed in a two bedroom suite at the Residences. The suite was great size and loads of space, plus nicely equipped kitchen and utility room, the style of the entire place somehow dated but not too bad, the bed were comfortable and we slept well so not complaining about the style BUT: - no dishwasher tablets or washing products ( one tablet a day and some washing products would be great especially for the price you pay for the stay) - barely any sockets in there, with few behind furniture, so if you’re a family with multiple phones, iPads, iWatches etc bring an extension cable or you’re going to be juggling with the charging times. - the shampoos/shower gels could do with modernising as we’ve had few different types delivered to our room and it just looks messy and random (also for this price you’d expect something more from upper shelves) - the aircon is old and doesn’t give you the cold air you’d wish for at times (it keeps the rooms at comfortable temp but only when it’s on high speed which is quite noisy) - there’s few problems we’ve encountered like shower spraying everywhere but where it’s meant to, leaking sink in the kitchen which got fixed but you wouldn’t expect these in a “luxury” resort. The only issue we didn’t get solved was the terrace light which didn’t work. - you have to wait quite a while for everything, there’s not enough stuff for the number of guests and most of the stuff (also, apart from reception and waiters don’t speak a word of English) - the TV is aged and could do with updating so you could log in to your streaming services - there’s no entertainment in the evenings and the village outside doesn’t provide any either so you’re left to entertain yourself - breakfast in on the cheap side with quite reduced selection of products so to make it look better you’ll find two massive bowls of each fruit and two trays of croissants (it does look full when you first look but on closer inspection there’s very little to choose from) plus there’s only one omelette/egg station so the queues are massive. Also the omelette station is outside so you get to see tens of wasps walking all over the ingredients - the biggest problem that we’ve experienced was the cleaner we’ve had!!! On one of the days we left the “do not disturb” sign on the door when we headed for breakfast and what did we find on our arrival back? The cleaner in the room, doing her job! We didn’t complain as maybe the sign magically came off somehow but the next day we’re in the room with the sign on the door and she rung the bell and then was just about the enter the room when I got to the door! I mean that’s unacceptable even in 3* hotel!!! What if I was doing my naked yoga or having some quality time with my other half??? We complained and the next day we had a different cleaner but the aftertaste is still there… On the plus note: - the grounds are amazing and in great shape - the atmosphere at the resort is lovely, no pre
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