Aston Batam Hotel & Residence

We book junior suite but not at the Hotel is at the residence. The lift ABIT slow even though there's two lifts. The review for breakfast was good . But the spread is a lot but the food now warm. The mee now tasty. Donut ABIT hard ..the cakes not soft ..staff helpful ..since we go early at 6.30am some of the food is not at the buffet table....all the food is on induction cooker but is not warm ....

Recently I stayed at the Aston Batam hotel and residences. The room is big and clean. Location wise is good as well. Will definitely come again.

one of my favourite hotel in Batam. Check in and check out very fast. room spacious and clean

Very friendly and helpful people. Respond promptly with aircon water dripping at night. Thanks

Very impressive, superb accommodation 10/10 would recommend, breakfast buffet different everyday 10/10 very nice. stay until don’t want to check out 🤩🤩 hahahaha

Very new and clean hotel. Breakfast spread was ok but the seats are too limited for a weekend crowd. The kids enjoy the spacious room with bath tub in the family room. Overall it’s worth staying and we will be back soon. Thank you.

I have booked 2 nights in 2 different rooms from separate bookings to try this hotel after so many good reviews from this hotel. The front desk is good and all could speak english. 1st night in the family room with 3 beds.. room is clean and big. Water pressure is strong and with very good hot water. My second night is in a 2-bedroom apartment that is extremely disappointed. It is totally 2 different standards. The 2 bedroom apartment is a separate building.. when we checked in the 2 bedroom apartment, we spotted a big dead cockroach beside the table, and we don't feel comfortable and requested to change room back to main hotel building but too bad is fully booked. . We managed to get another 2 bedroom apartment that cleaner.. but in the morning, I saw a tiny cockroach moving around on your bedside and bathroom. No hot water in the morning, lift and lobby no aircon... So, in conclusion, only the hotel building is up to standard.. Got to reconsider whether to book if we go batam again as we worried that we will be given sub-standard room.

Bit disappointed as room aircon not working but others are okay and breakfast are good

It was a very big and spacious apartment. The buffet was great. Staff are very friendly and can speak English. There is a swimming pool and gym that can be used as well.