Best Western Premier Hotel Beaulac

Các đánh giá Best Western Premier Hotel Beaulac

Best Western Premier Hotel Beaulac

Esp. Léopold-Robert 2, Neuchatel, Canton of Neuchatel, 2000, SwitzerlandXem thông tin khách sạn
Best Western Premier Hotel Beaulac
Best Western Premier Hotel BeaulacBest Western Premier Hotel BeaulacBest Western Premier Hotel Beaulac
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Chúng Tôi Khớp Giá
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Đánh giá của khách

4.3/5
Rất Tốt
45 đánh giá
Đánh giá đã xác thực
Vị trí4.3
Trang thiết bị4.3
Dịch vụ4.3
Vệ sinh4.3
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Tất cả đánh giá(45)
Đánh giá tích cực(39)
Đánh giá có ảnh/video(4)
Đánh giá tiêu cực(6)
Tài Khoản Khách
Phòng Executive có Giường cỡ King và Tầm nhìn ra Hồ
Lưu trú vào thg 7, 2024
Một mình
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 8, 2024
面對大湖,湖上還有遊艇,景色十分宜人,周邊也有非常方便的旅遊小火車,轉一圈45分鐘可以到高處鳥瞰整個小鎮
Dịch
Tài Khoản Khách
Phòng Twin thoải mái với tầm nhìn ra hồ
Lưu trú vào thg 8, 2024
Người đi công tác
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 10, 2024
這家酒店最大的優點就是隔音效果一級棒!週末有城市活動日,我知道外面是極為吵鬧的,但我不怎麼能聽到聲音。另外,有中國的插座,不用轉換插頭,總之,雖然貴點,但性價比很高。
Dịch
Người Dùng Ẩn Danh
Phòng Comfort 2 Giường đơn nhìn ra Quang cảnh Thành phố
Lưu trú vào thg 9, 2023
Người đi công tác
91 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 11, 2023
好好好哈哈哈哈
Dịch
Tài Khoản Khách
Phòng Twin thoải mái với tầm nhìn ra hồ
Lưu trú vào thg 4, 2023
Người đi công tác
46 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 19 thg 5, 2023
不錯,風景很好。
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 9 thg 1, 2025
Excellent located. Very friendly service. Bar at the roof always a visit worth. Neuchâtel is a small very charming town with many charming restaurants.. Possibilities to visit hidden places in the environment (Jura) and of course the lake.
Dịch
Janek M
Lưu trú vào thg 10, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 4 thg 11, 2024
The hotel is located in an obvious place on the shore of the lake, there is a high-quality restaurant, the rooms are clean, cozy and delightful. It is also important that the hotel staff is very helpful, benevolent and knowledgeable. The breakfast is worth having, it is tasty and has a good selection.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, We are truly delighted to hear such positive feedback about your stay at the Best Western Premier Hôtel Beaulac. It's wonderful to know that you found our location, restaurant, and rooms to your liking. Moreover, we appreciate your kind words about our staff and breakfast. We strive to provide a high level of service to all our guests, and it's very rewarding to hear when we succeed. Thank you for choosing our hotel, we look forward to welcoming you back. Kind regards, Hôtel Beaulac Team
P J
Lưu trú vào thg 10, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 2 thg 11, 2024
Great location and view (weather allowing), rooms are OK but noisy and the reservation service was amateurish. Without understanding anything, one still hears TV and conversations through the walls and can tell when neighbors are enjoying their time in bed. We booked a TWIN room directly with Best Western and got an immediate confirmation for a TWIN room. We then sent a separate mail to get a parking slot at the hotel and got a polite confirmation for it. However when we got there we were first allocated a DOUBLE room (no twin beds) and told that space in the garage was uncertain. When I said I had specifically booked and received confirmation for TWIN + parking, the receptionist said our reservation showed no trace of a TWIN specification. He juggled a few tings and in the end everything worked out fine but this is not a professional service when the customer even received written confirmation for what he asked.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for sharing your experience with us. We appreciate your positive comments about our location and views. However, we regret to hear about the issues you encountered with noise and your reservation. We are committed to providing our guests with a comfortable and hassle-free stay, and we apologize if we fell short of this commitment in your case. Your feedback is invaluable as it helps us identify areas for improvement. We hope to have the opportunity to serve you better in the future. Kind regards, Hôtel Beaulac Team
172roxiew
Lưu trú vào thg 9, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 2 thg 10, 2024
The facility is lovely, the views are stunning, and the staff have become family. Location is convenient, the town is wonderfully full of places to visit and things to do, and the Lake Side restaurant is the perfect place to relax with friends and review the day.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, We are absolutely delighted to read your wonderful review. It warms our hearts to hear that you've come to see our staff as family, and that you enjoyed the convenience of our location, the stunning views, and our Lake Side restaurant. Your feedback is deeply appreciated and we look forward to welcoming you back soon. Kind regards, Hôtel Beaulac Team
64ursb
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 16 thg 9, 2024
Beautiful hotel in the very best location. Rooms are newer and relatively nice, the balcony with the view of the harbor and the lake is absolutely fantastic. Nice restaurant and wonderful roof terrace in the house. We had a very nice stay and would stay here again at any time.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, We are truly pleased to read your positive review. It's wonderful that you appreciated our location, the view from the balcony, our restaurant, and the roof terrace. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to welcoming you back at any time. Kind regards, Hôtel Beaulac Team
Guide05194725591
Lưu trú vào thg 7, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 24 thg 8, 2024
Excellent restaurant right by the lake ! Comfortable and spacious rooms but would have preferred normal bathroom door rather than the sliding glass door. No parking but cheap outdoor public parking very close. Close walk to a pretty old town.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed our restaurant, found our rooms comfortable and spacious, and appreciated our proximity to the old town. We also note your feedback regarding the bathroom door and lack of parking. Your feedback is important to us, and we hope to have the opportunity to welcome you back to the Best Western Premier Hôtel Beaulac in the future. Kind regards, Hôtel Beaulac Team
marcbros1
Lưu trú vào thg 7, 2024
Một mình
4.0/5
Rất Tốt
Đăng tải vào 13 thg 8, 2024
the most warm and friendly welcome at the reception makes the stay starting nice . rooms are nice but will need an update soon : carpet floors and some furnitures are marked by the time . restaurant is with nice lake view and good quality food and great service . during summertime its a bit noticable that there are rooftop parties wich ends up in a little noisy atmosphere in the rooms / suite . very nice is the walking distance to the center of town and the lakeview of course .
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for taking the time to share your experience at the Best Western Premier Hôtel Beaulac. We are pleased to hear that you received a warm and friendly welcome from our reception staff and enjoyed our restaurant and its view. We also appreciate your feedback about the rooms and understand your point. We look forward to the pleasure of welcoming you back in the future. Kind regards, Hôtel Beaulac Team
gymjam
Lưu trú vào thg 6, 2024
Người đi công tác
3.0/5
Đăng tải vào 7 thg 7, 2024
Given the price point, quite disappointed with the overall presentation and quality of this hotel. It feels a little dated in places and it seemed a lot was either under renovation (the main restaurant) or didn't work (multiple elevators out of service at various points of the day). The breakfast was good and nicely presented with a great backdrop of the lake.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for providing your feedback. We are pleased to hear that you enjoyed our breakfast and appreciated the beautiful lake view. We regret, however, that other aspects of your visit did not meet your expectations. Rest assured, we strive to provide the highest standard of comfort and service, and we appreciate your patience and understanding with the ongoing improvements. We hope to have the opportunity to welcome you back at Best Western Premier Hôtel Beaulac in the future. Kind regards, Hôtel Beaulac Team
J4704HWmargheritab
Lưu trú vào thg 4, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 8 thg 5, 2024
We come quite often to the Beaulac and since few months we have to admit that the new Area Manager Giuseppe has made a huge difference to the environment and the vibes of the Waves Rooftop 7th floor. His attitudes and way of treating the clients is invaluable and we always feel welcomed and looked after. Thank you Giuseppe for this special treatment you reserve to us!!!
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, We are thrilled to hear such positive feedback about your regular visits to Best Western Premier Hôtel Beaulac. It's heartening to know that Giuseppe's attention to detail, client care, and the ambiance he has created on the Waves Rooftop have significantly enhanced your experiences with us. We will certainly pass along your kind words to him. We're grateful for your continued support and look forward to welcoming you back soon. Kind regards, Hôtel Beaulac Team
73gunters
Lưu trú vào thg 3, 2024
Người đi công tác
1.0/5
Đăng tải vào 30 thg 4, 2024
If you don’t like receptionist with an attitude, stay away from Alexander. He should not be in the service industry. If you don’t like receptionist with an attitude, stay away from Alexander. He should not be in the service industry. If you don’t like receptionist with an attitude, stay away from Alexander. He should not be in the service industry.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We are very sorry to hear about your experience. It is our priority to make our guests feel welcome and we regret that you felt otherwise. We appreciate your feedback and will reflect on it to continuously improve our service. We hope to have the opportunity to provide you with a better experience in the future. Kind regards, Hôtel Beaulac Team
anjam803
Lưu trú vào thg 3, 2024
Người đi công tác
3.0/5
Đăng tải vào 27 thg 4, 2024
Nice hotel with great views. Spacious room, clean, 2 bathrooms, complimentary water bottle. Check In was easy and service nice however check out person was not friendly at all. Also breakfast had a very limited choice and service wasn’t great. So overall good however for what I have paid I would expect more.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your experience at Best Western Premier Hôtel Beaulac. We are pleased to hear that you found our hotel to your liking, with great views and spacious, clean rooms. However, we regret to learn that your check-out experience and the breakfast service did not meet your expectations. We strive to provide all our guests with a superior service, and we're sorry if we fell short in this instance. We appreciate your feedback as it helps us better understand where improvements can be made. We hope to have the opportunity to serve you again in the future and exceed your expectations. Kind regards, Hôtel Beaulac Team