Các đánh giá Wanda Realm Nanchang (Honggutan Wanda Plaza)
Wanda Realm Nanchang (Honggutan Wanda Plaza)
No. 1000 Fenghuang Middle Avenue, Honggutan District, Nanchang, Jiangxi, 330038, ChinaXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
9.4/10
Nổi Bật
3507 đánh giá
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Đánh giá đã xác thực
Vị trí9.5
Trang thiết bị9.3
Dịch vụ9.5
Vệ sinh9.5
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JamesHarris
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 2, 2025
Nhóm bạn
29 đánh giá
7.0/10
Đăng tải vào 7 thg 5, 2025
I am afraid to say, this will be the last time I stay in a Wanda hotel anywhere in China. This specific hotel, like every other Wanda hotel, was clean, comfortable, had beautifully appointed rooms, a great shower, good WiFi, friendly and professional service(although I was surprised no English was spoken at check-in) and a good location. However, all of this is completely redundant when the room is simply too hot to sleep in. It’s a problem I have faced in at least two other Wanda hotels elsewhere in China. My friend and I didn’t turn the air conditioning off once during our two night stay, we also didn’t open the curtains at any point and, despite being set to the lowest possible temperature, the room never once got below 25°c. When you are paying for a five star hotel you should be able control the temperature of the room as one of the most basic requirements.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests:Thank you very much for taking the time to share your experience in our hotel. We are deeply honored by your positive comments on our cleanliness, comfort, room decoration, bathroom facilities, Wi-Fi service, professionalism of staff and geographical location. We are well aware that the standard of five-star service is not only reflected in hardware facilities, but also in providing every guest with a comfortable and secure accommodation experience.We are deeply sorry for the room temperature problem you mentioned and understand it. Indeed, a comfortable environment is an important factor to ensure that guests can enjoy a good rest. We have recorded your feedback and will immediately conduct an internal review to ensure that our air conditioning system can meet the needs of all guests. We promise that for all the guests staying in our hotel, we will provide a suitable temperature environment to ensure that you can enjoy a quiet and comfortable night.We understand that differences in language communication may cause you inconvenience, which we deeply regret. We are working hard to improve the multilingual service to ensure that all guests can feel at home during their stay. We attach great importance to your suggestion, which will help us to continuously improve and upgrade our service.Thank you again for your feedback, and we look forward to the opportunity to provide you with better service. If you have any other suggestions or need further help, please feel free to contact us.Guest service manager Liu chen Long。
Tài Khoản Khách
Phòng Grand Deluxe King
Lưu trú vào thg 9, 2024
Gia đình
6 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 27 thg 10, 2024
Nice hotel with helpful employees 👍🏻
Dịch
Phản Hồi Từ Khách Sạn: 親愛的客人,感謝您下榻南昌富力萬達嘉華酒店。看到您對酒店的好評,作為酒店的“嘉”長,我表示非常的開心!在您的鼓勵下,我們會繼續努力…衷心的祝願您和家人,身體健康,萬事如意!期待您再次回“嘉”!賓客服務經理。
Samuel
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 5, 2024
Khách đi công tác
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 8 thg 6, 2024
The staff is excellent and the room is so clean
Dịch
Phản Hồi Từ Khách Sạn: Thank you for choosing to stay in Nanchang R&F Wanda Jiahua Hotel. I'm glad you like our service. There are 292 luxury rooms in the hotel, located in the infinity pool on the 6th floor of the hotel. It is a rare hotel swimming pool in Nanchang and even the central cities, and its landscape and sight will be an excellent experience for guests. Looking forward to your stay again, thank you! Chanchan Feng, Manager of Front Office Department.
Chinx52
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 6, 2023
Cặp đôi
34 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 28 thg 7, 2023
Pretty good hotel, rooms could be better though but otherwise it’s worth the money since it’s that close to the mall!
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人,非常感謝您的分享與評價。我們將再接再厲,致力於為客人打造完美的入住體驗,舒適的休閑商務之所。我們誠摯的歡迎您下次的入住。
Tài Khoản Khách
Phòng King Deluxe Executive
Lưu trú vào thg 12, 2022
Cặp đôi
1 đánh giá
7.0/10
Đăng tải vào 25 thg 1, 2023
We booked an executive double room - the executive lounge and swimming pool we’re both closed and the alternative food and beverage provided was sub-par. The quality not the food generally was rather poor - the boiled eggs we picked at breakfast were not cooked - and staff were not terribly attentive.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人:您好!非常榮幸您選擇下榻南昌富力萬達嘉華酒店,並抽出寶貴的時間給予我們您近期入住體驗的反饋!請允許我代表酒店全體同事,感謝您的支持和厚愛很遺憾,在您本次入住時沒能達到您的期望,在此我代表酒店管理層和前廳部向您以真誠的致歉!感謝您將入住體驗的不快及時與我們分享,正因為您的意見和建議,我們才會有機會審視工作中的不足並隨時調整以求長遠提升。酒店管理層高度重視客人的反饋,我們也堅信,在萬達集團總部的督導和酒店總經理及所有酒店管理團隊的努力下,我們可以不斷向更高的目標邁進!當然,在日常運營和管理中如遇發現不妥之處及不妥之行為,我們一定會按標準和程序採取相應的跟進手段包括批評教育或紀律處分,請您相信我們!如您方便請告知我們您當時的詳情,具體日期和時間以便我們找到當事員工。再次感謝! 您的入住體驗對我們至關重要!希望在不久的將來再次歡迎您回來,如您有任何問題,請您隨時和我聯繫!我和團隊將竭誠為您服務!
Tài Khoản Khách
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 9, 2022
Khách đi công tác
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 22 thg 10, 2022
The room is big and clean. The location is very central and accessible
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, I received your praise. Xiaojia said that she was very happy O(∩_∩)O~ We will continue to work hard so that you can always have the comfort and care at home... Xiaojia sincerely wishes you good health and all the best! Looking forward to your return to "Jia" again and feel our consistent and warm service. Thank you!