Safari Park Hotel

Các đánh giá Safari Park Hotel

Safari Park Hotel

Kasarani off Thika Road, Nairobi, 00100, KenyaXem thông tin khách sạn
Safari Park Hotel
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Chúng Tôi Khớp Giá
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Đánh giá của khách

4/5
Rất Tốt
55 đánh giá
Đánh giá đã xác thực
Vị trí4.0
Trang thiết bị4.0
Dịch vụ4.0
Vệ sinh4.0
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Tất cả đánh giá(55)
Đánh giá tích cực(35)
Đánh giá có ảnh/video(3)
Đánh giá tiêu cực(5)
Tài Khoản Khách
Lưu trú vào thg 5, 2024
Người đi công tác
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 14 thg 6, 2024
Very clean and good
Dịch
Luluja
Lưu trú vào thg 9, 2023
Gia đình
28 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 10, 2023
Welldone , great job ,
Dịch
Tài Khoản Khách
Phòng đôi Deluxe
Lưu trú vào thg 12, 2024
Vợ chồng
17 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 1, 2025
Все было просто замечательно. Несколько ресторанов на территории, несколько плавательных бассейнов
Dịch
Người Dùng Ẩn Danh
Lưu trú vào thg 7, 2023
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 9, 2023
리조트 내부가 깨끗하고 예뻐 더 오래 머물고 싶은 곳이였습니다. 직원분들도 모두 친절했어요. 공연이 펼쳐지는 레스토랑도 인상 깊었습니다.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2024
Người đi công tác
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 10, 2024
環境一流,內羅畢最美的酒店。除了衞生間設施有點陳舊之外,其他都值得期待
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 30 thg 12, 2024
The African restaurant is something I have never seen, it's vibrant and it gave me that African touch that I was looking for, the food is great and the stuff are always smiling from the reception to the Restaurant, I went through the reviews and I saw Elijah mentioned, I hope he is the same Elijah who served us😂 being a hotelier too, his service is top notch. The show too is Entertaining. Happy New year
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 10 thg 12, 2024
First what it's not :) Two things I always want in a hotel: good showers and well-placed desks and plug points at the bed and desk (my pet hate is having to move furniture around in search of plug points, and no USB ports etc). Safari Park hotel has neither... But I would still go there ahead of modern, business oriented hotels because of the beautiful grounds to walk in, the balconies for peace, the opportunity for recovery in-between work, the fact that there is a 'recreational' pool as well as a proper pool for swimming. A few tips: the pool rules are no swimming before 9 am, but ASK and explain that you want to swim before work; the Italian restaurant is hidden away but lovely; definitely walk the 2 km signposted route; ASK if there are events on during your stay, and make sure you have a room away from the event venues which can be noisy (but nothing that ear-plugs can't deal with).
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Khác
1.0/5
Đăng tải vào 25 thg 11, 2024
Beautiful location, but absolutely not recommendable, since they apparently have no idea about how to run a hotel and organize bookings or bills and cost us enormous amounts of time and nerves. If you are looking for a relaxed stay, go somewhere else.
Dịch
Rumbie C
Lưu trú vào thg 9, 2024
Người đi công tác
4.0/5
Rất Tốt
Đăng tải vào 26 thg 10, 2024
Lovely place, the venue has beautiful lush lawns & a great ambiance. Some of the beds do need a little upgrade as their mattresses are hard & you are not allowed to bring food bought externally or get food deliveries. Otherwise a good place to stay!
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your feedback! We're so glad to hear you enjoyed your stay. In regard to the beds, we are currently in the process of adding new beds, mattresses and beddings to the rooms so as to ensure even more comfort for our guests. In the meantime, we do have softer mattresses available upon request, so feel free to let us know next time you visit! As for food, we have five fantastic restaurants to choose from, offering a wide range of delicious meals. To maintain the quality of the experience, we do have a standard policy that food from outside, including deliveries, is not permitted. We appreciate your understanding of this. Thank you again for your review and we look forward to welcoming you back for another great stay!
DayTrip26551427139
Lưu trú vào thg 7, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 12 thg 8, 2024
Excellent room helpful staff and great ambience. Food for vegetarians could be better. Would have loved to spend another day here.landscape is superb.all over a great experience. Enjoyable time. Nothing more to add about the hotel. More vegetarian food options is suggested.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for the great review, we are glad that you enjoyed your stay. We have reviewed the vegeterian menu with the executive chef, be sure to enjoy more during your next stay with us.
Gillian C
Lưu trú vào thg 7, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 8 thg 8, 2024
This hotel is first class, comfortable beds, good bathrooms, beautiful grounds and excellent food. All the staff are lovely, I was in such a panic this morning to get to the airport that I left my iPad on the breakfast table and one of the waiters came running after me. Merry on the front desk also changed our room late last night as we wanted a bath instead of a shower for the baby. Only half an hour from the airport too. I have stayed in some wonderful hotels all over the world and I would highly recommend the Safari Park Hotel in Nairobi for a relaxing, peaceful time in lovely surroundings in the middle of the hustle and bustle of Nairobi.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your wonderful review! We are thrilled to know that you enjoyed the comfortable beds, beautiful grounds, and delicious food. It is heartwarming to hear that our staff, especially our waiter and Mary at the front desk, helped you during your stay. We appreciate your recommendation and hope to welcome you back for another relaxing visit at the African Paradise!
KariTheOld
Lưu trú vào thg 5, 2024
Người đi công tác
1.0/5
Đăng tải vào 11 thg 6, 2024
I wanted to have a short break and went to Hemingays bar. A coke and double espresso took almost 20 min. Four (4) other customers, three (3) waitresses. I got two different receipts to pay. One for each drink. Luckily I did not order 20 different items. The first invoices were not correct so they needed to be corrected. Pricing is a rip off.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to provide feedback about your recent visit to Hemingway's Bar. We sincerely apologize for the inconvenience and frustration you experienced. We understand that a 20-minute wait for a coke and double espresso is unacceptable, especially with only four other customers and three waitresses present. This does not reflect the level of service we aim to provide. We will address this issue with our staff to ensure more efficient and attentive service in the future. Additionally, we apologize for the confusion and inconvenience caused by receiving two separate receipts and incorrect invoices. We understand how frustrating this must have been and will review our billing processes to prevent such issues from recurring. Thank you for taking the time to provide feedback about your recent visit to Hemingway's Bar. We sincerely apologize for the inconvenience and frustration you experienced. We understand that a 20-minute wait for a coke and double espresso is unacceptable, especially with only four other customers and three waitresses present. This does not reflect the level of service we aim to provide. We will address this issue with our staff to ensure more efficient and attentive service in the future. Additionally, we apologize for the confusion and inconvenience caused by receiving two separate receipts and incorrect invoices. We understand how frustrating this must have been and will review our billing processes to prevent such issues from recurring. We appreciate your feedback and hope you will give us another opportunity to provide a better experience.
Fabian A
Lưu trú vào thg 4, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 28 thg 5, 2024
We had an exciting time at Safari Park hotel and Mary(guest relation), Joshua and Stephen made our stay worth remembering from our entry to the hotel until we completed our three days visit to Nairobi. They were very friendly, welcoming and they gave me a very spacious and excellent suites.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for sharing your exciting experience at Safari Park Hotel. We are delighted to hear that Mary, Joshua, and Stephen made your stay memorable from the moment you arrived until the end of your three-day visit to Nairobi. We are pleased to know that you found our staff friendly and welcoming, and that you enjoyed the spacious and excellent suites provided. Your kind words will be shared with Mary, Joshua, and Stephen, who will be thrilled to know they contributed positively to your stay. We look forward to welcoming you back for another memorable experience in the future.
Road04015943291
Lưu trú vào thg 4, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 21 thg 5, 2024
We had an awesome time at Safari Park Hotel! We had 100 business travellers stay and organized a 500 person event. Everything went smoothly. The hotel staff were super friendly and made sure we had everything we needed. The rooms were spacious and comfy, and the whole place had a great atmosphere. The hotel was close enough to Nairobi for easy transport, but also felt isolated. Definitely recommend for a great stay!
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your wonderful feedback about your recent experience at Safari Park Hotel. We are delighted to hear that you and your group had an awesome time with us. It was our pleasure to host your 100 business travelers and organize the 500-person event. We are thrilled to hear that everything went smoothly and that our staff's friendliness and attentiveness contributed to your positive experience. We are also glad to know that you found the rooms spacious and comfortable and that you enjoyed the unique atmosphere of our hotel. Our location is indeed one of our highlights, providing both easy access to Nairobi and a sense of seclusion. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay in the future.
125bernardc
Lưu trú vào thg 4, 2024
Người đi công tác
3.0/5
Đăng tải vào 16 thg 5, 2024
I recently attended a conference here. Whilst nothing could be rated as really poor, this hotel simply does not meet global standards for its 4-star rating. Whilst the room was clean, the bed comfortable (albeit hard), and the gardens really beautiful, there are a number of issues which need raising and attention. The property is old and tired, and needs quite a bit of revamping. Whilst staff are friendly, they are simply poorly trained, slow, and unable to preempt or understand guests' needs. The food was also simply not up to scratch, although outside caterers may have been employed for the conference's lunches and dinner. As stated at the start, this is not an unpleasant stay, just well below expected standards.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to provide your feedback regarding your recent stay with us during the conference. We appreciate your honest comments as they help us to improve our services and facilities. We are pleased to hear that you found the room clean, the bed comfortable, and the gardens beautiful. However, we sincerely apologize for the aspects of your stay that did not meet your expectations. We acknowledge your comments regarding the condition of the property and are currently in the planning stages for a revamping project to address the areas that need updating. Regarding our staff, we are sorry to hear that you found the service lacking. We are committed to providing excellent service, and your feedback has highlighted areas where we need to focus on additional training to ensure our staff can better anticipate and meet our guests' needs. We also regret that the food provided during the conference did not meet your standards. However, please note that we do not use outside caterers for events and will certainly address this issue to ensure a higher quality of food is provided in the future. Your overall satisfaction is important to us, and we apologize that your experience fell short of what you expected. We hope you will give us another opportunity to provide you with a stay that truly reflects the high standards we strive to maintain. Thank you once again for your valuable feedback.