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Tất cả đánh giá(63)
Đánh giá tích cực(41)
Đánh giá có ảnh/video(6)
Sạch và gọn gàng(2)
Chủ thân thiện(2)
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Bữa sáng ngon(1)
Đánh giá tiêu cực(9)
Roman B.
Phòng Club có Giường cỡ King Nhìn ra Thành phố
Lưu trú vào thg 6, 2024
Người đi công tác
14 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 7 thg 6, 2024
Good option for business travelers. Would be great to have more options of western dishes for the breakfast.
Dịch
DL1980
Phòng King Deluxe hướng phố
Lưu trú vào thg 9, 2023
Người đi công tác
3 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 1 thg 10, 2023
One of the better hotels in Nagpur. A comfortable stay and equipped with all the necessary amenities.
Dịch
Kosimoff Sheroz
Phòng Club có Giường cỡ King Nhìn ra Thành phố
Lưu trú vào thg 1, 2024
Người đi công tác
15 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 31 thg 1, 2024
Good hotel experience. Especially compared to other hotels in the city. The food however was not the best feature about the hotel.
Dịch
Mikeek
Phòng Deluxe hai giường hướng phố
Lưu trú vào thg 8, 2024
Người đi công tác
3 đánh giá
3.0/5
Đăng tải vào 12 thg 8, 2024
Nice hotel. Good location and value for money
Dịch
Tài Khoản Khách
Phòng Deluxe hai giường hướng phố
Lưu trú vào thg 8, 2023
Người đi công tác
32 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 2 thg 9, 2023
Enjoy the stay with Friendly and Helpful staffs.
Good Location and nice food
Dịch
Tài Khoản Khách
Phòng King Deluxe hướng phố
Lưu trú vào thg 10, 2022
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 10, 2022
Had a very comfortable stay at the hotel. Room were clean, staff was polite and both breakfast and dinner buffets were delicious. Thanks for the hospitality.
Dịch
Tài Khoản Khách
Phòng King Deluxe hướng phố
Lưu trú vào thg 9, 2022
Người đi công tác
1 đánh giá
1.0/5
Đăng tải vào 29 thg 9, 2022
Bad customer service bad location cancelled my booking last Minute
Dịch
Tài Khoản Khách
Phòng King Deluxe hướng phố
Lưu trú vào thg 7, 2024
Người đi công tác
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 7, 2024
整潔,服務很好。
Dịch
Shorab S
Lưu trú vào thg 6, 2024
Khác
1.0/5
Đăng tải vào 10 thg 6, 2024
Big brand name doesn’t mean that it will provide you the best service . It can also ruin your stay . One of my worst stay at “le meridian nagpur “. In terms of 1 hospitality 2 no maintenance of air conditioning 3 muddy water in taps 4 electric kettle not working in room 5 refrigerator not working in room 6 misleading by not providing information about my stay package. 7 worst sanitation of room lizards moving all around 8 when asked to resolve all the above issues Just one word they have to say sorry. When I told the manager about all this issues he said me that the hotel is under maintenance. If this was the case why to operate the hotel . I would have found better options in the city. Le meridian have highly disappointed me and my family it was waste of money my time and my experience . I hardly recommend if any one have viewed this review please don’t book le meridian hotel you have better option out there.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Namaste! Thank you for sharing your feedback regarding your recent stay at Le Méridien Nagpur. We sincerely apologize for the inconveniences you encountered during your visit. Your comments are essential to us, and we appreciate your honesty. We regret that your experience did not meet your expectations. Please allow us to address each of your concerns: Hospitality: We apologize if our service fell short of your expectations. Our team is committed to providing exceptional hospitality, and we apologize for any lapses. Air Conditioning and Maintenance: We apologize for any inconvenience caused by the air conditioning and maintenance issues. Rest assured, we take these matters seriously and will address them promptly. Water Quality: We apologize for the muddy water in the taps. We will investigate this issue and take corrective measures. Appliances: We regret that the electric kettle and refrigerator in your room were not functioning correctly. We apologize for any inconvenience this caused. Misleading Information: We apologize if there was any confusion regarding your stay package. We appreciate your feedback, and we will ensure better communication in the future. Sanitation: We apologize for the cleanliness issues you encountered. Our housekeeping team will review their processes to prevent such occurrences. Resolution: We apologize if our response was inadequate. We will reinforce our commitment to resolving guest concerns promptly. Regarding the hotel’s maintenance, we appreciate your understanding. We are continuously working to improve our facilities, and your feedback helps us identify areas for enhancement. Once again, we apologize for the disappointment you experienced. We value your patronage and hope you will consider staying with us again. If you have any further concerns, please feel free to reach out to our management team directly. Thank you for choosing Le Méridien Nagpur, and we hope to have the opportunity to welcome you back for a more enjoyable stay. Warm regards, Eugeen Khalkho Front Office Manager
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Vợ chồng
3.0/5
Đăng tải vào 23 thg 11, 2024
On our way back from Tadoba National Park we decided to spend a full day in Nagpur, the gateway point where you have to pitstop due to odd flight schedule from and to Kolkata for the well known tiger reserve. As a long-standing Bonvoy member Le Meridien was the natural choice. We reached the hotel around 3 pm in the afternoon. The boy at the reception seemed a little shy and acted like a trainee. I requested him to call the Duty Manager who promptly appeared, recognised my loyalty status and graciously upgraded us to a club floor room on the 8th floor. I checked if a club lounge existed. I was told the bar was being used as the lounge and happy hours from 7.30 pm could be availed. However, he alerted me of the assembly election taking place on the same day therefore bar services would remain shut until the 23rd of November. The room was spacious and the bathroom was clean. The quality of toiletries was of high standards. Tea bags, especially English breakfast were of high quality too. In the evening it was found that the bar services were open and guests were enjoying their drinks. As a club floor guest I consumed a drink during the specified happy hour prior to having an early dinner. The next morning the buffet breakfast was fairly elaborate and had a good mix of North and South Indian fare. While having dinner the same evening I requested the Executive Chef who came and checked how the food was to provide packed breakfast for us as we have an early check out the next morning. He was very courteous and took the order himself. We requested chicken sandwiches for my wife and veg sandwiches for me. After dinner I decided to settle our bill to avoid any delay at the time of checking out early in the morning the next day. What shocked me was the host of extra charges debited to our room. The drink during happy hour, two breakfasts for two days including the packed one for our early check out. I never expected this as none at the restaurant asked me to sign any check after the breakfast nor anyone from the bar asked me to sign for the drink consumed. Furthermore, the veg sandwiches were filled with cucumber and tomato sans butter or cheese. Only one boiled egg each was provided for us and a banana. A five star breakfast indeed! I was feeling highly delighted during our stay for being recognised as a loyal Bonvoy/SPG member since 2006 with more than 10 years a Gold Elite. But all such cloud-nine feelings suddenly dried up to a big vacuum. Thank you team Le Meridien Nagpur for all that you did. Cheers!
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 14 thg 11, 2024
Very happy with the services and gesture from Gayatri - for arranging cake for my son’s birthday. Chef Ravi made customised dishes with good taste. Shivangi from reception/front desk made hassle free arrangements of the rooms. Kundan from Concierge team was warm in service and welcomed us with a smiling face.
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Vợ chồng
1.0/5
Đăng tải vào 13 thg 11, 2024
After driving 450 km from Aurangabad we arrived here for good rest and quality time. We were denied both. The air-conditioner in room 407 was stuck at 21.5 degrees C and all attempts by housekeeping staff failed to make it 23. The electrical socket was falling apart. The dental kit was sans tooth brush and paste. The wash basin tap was wobbly. The curtains were dirty.The pencil had no point. The bedsheet was stained.The Duty Manager Mr Sagar came to our room and verified our concerns. The outdoor area is also unkempt and needs proper maintenance. The staff was polite and showed concern towards issues raised by us but were helpless. The food ,however, was good. Sorry state of affairs. Wake up Le meridien !
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Gia đình
3.0/5
Đăng tải vào 6 thg 11, 2024
The hotel is very run down. The food was so so. The rooms was were very outdated. The common bathroom was smelling near the reception. The sofa in the room padding was all wore out. It’s not a 5star it’s close to a 3 star hotel. The only point it was close to the airport
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 15 thg 10, 2024
We had requested Le Méridien Nagpur to arrange dinner evening for one of dear friend and his family to celebrate his 60th birthday.I managed to speak to their restaurant manager Mr Devesh and requested him to make the evening little special for the family.Mr Devesh went out of his way to make the arrangements and make the evening memorable for the family.He was very professional and went out of his way.Last but not the list,the food was excellent. Well done Mr Devesh.Keep it up and all the very best to the whole team at Le Méridien
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Khác
1.0/5
Đăng tải vào 15 thg 10, 2024
First thing first !!!! I came for a business trip in the month of July here in Nagpur. Starting some days were very good and the people over here were very good to me but eventually don’t know what happened the table’s turned. There are some specific people in the front office team don’t know why they started to behave with us badly and forcefully tried to change our room (415) by saying it was under maintenance even there was no need of maintenance just to move us to some other room as the room in which we were staying were corner ones and are good revenue rooms for them as per one of the staff there and even those room were given to some other people instead of me as maintenance was done as per them. I am writing these things here just because people in the front office told me to review on their hotel’s link where they earn their so called ratings which they don’t even deserve at all. There are alot of things which I cannot publish here but I would like to take a name of the guy who is worst in his customer service and behaviour i.e, Mr. Shubham , very unprofessional guy i must say!! If you guys wanna spend your hard earned money for a better experience don’t book it instead you can go Radisson which is 1000 times better than here. If anyone who is interested in arguments over these things can contact me as I am currently staying in Room 711.