JS Alcudi-Mar

Các đánh giá JS Alcudi-Mar

JS Alcudi-Mar

Av. de s'Albufera, 49, Muro, Balearic Islands, 07458, SpainXem thông tin khách sạn
JS Alcudi-Mar
JS Alcudi-MarJS Alcudi-MarJS Alcudi-Mar
Xem phòng trống cho ngày đi của bạn
Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

4.2/5
Rất Tốt
61 đánh giá
Đánh giá đã xác thực
Vị trí4.2
Trang thiết bị4.2
Dịch vụ4.2
Vệ sinh4.2
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(61)
Đánh giá tích cực(39)
Đánh giá có ảnh/video(6)
Đánh giá tiêu cực(2)
Tài Khoản Khách
Phòng Đơn Có Ban Công
Lưu trú vào thg 6, 2024
Người đi công tác
19 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 7, 2024
Hotel muy tranquilo y muy bien ubicado, buena limpieza e instalaciones. Viaje Perfecto!!
Dịch
Ziajka0
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 11 thg 9, 2024
I am very pleased with my stay at the hotel. Very friendly, professional, smiling staff. A very large selection of delicious meals, both for breakfast and dinner. You would have to be very picky not to find something good for yourself. Great bar with daily evening attractions. Beautiful swimming pool. Great location, wonderful beach. I definitely recommend it♥️
Dịch
Phản Hồi Từ Khách Sạn: Dear Marta, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We look forward to welcoming you back in the near future. Best wishes, JS Hotels Team
Djordje P
Lưu trú vào thg 6, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 21 thg 7, 2024
The second time in the same hotel, it's better then before. Food is very good, the service excellent. Personal is very kind and helpful. The cleanliness is on the high level. We are very satisfied with JS hotel. My recommendation for this hotel
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you very much for taking the time to tell us about your second stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, JS Hotels Team
Safari65945137720
Lưu trú vào thg 6, 2024
Một mình
2.0/5
Đăng tải vào 1 thg 7, 2024
Nice enough place, staff friendly. Room is as expected. I travelled solo and its possible I got a standard room for 2 people. I paid for a room with a balcony, they probably all have one. I booked 8 months ago and got a room on the second floor overlooking a carpark and reminiscing a back alleyway. As usual, and expected, people 'reserve' sun loungers around the pool, and then seem to go out for the day. Beds are reserved as early as 8am. I spent more than 3 hours by the pool and the'best' 14 beds to the left of me had 14 towels and 4 humans. So 10 people not even there. You can't really sit by the pool as the beds go right up to the pool edge, so you either be selfish like othe people or go to the beach and spend your money there instead. I mentioned this to staff on eeception, she was a good actor. She nodded away, rolled her eyes and gave lots of empathy how bad it was and finally said she would mention ot to the manager. I said they could at least put a sign up but she couldn't have cared less and answered the phone to someone else to end our conversation. The picture of this pool was taken many years ago, the tiles are green above water, the spa/jacuzzi in the pool doesn't work and there's green scum floating on the water. So, manager, when reading this, I did try to give you a chance.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for taking the time to share your impressions with us. We greatly appreciate your feedback and regret that your stay did not meet your expectations. We are sorry to hear that you were dissatisfied with the location of your room and the view. We understand that this is not ideal and apologize for any inconvenience caused. We encourage you to please communicate any issue or complaint to our friendly colleagues at the reception desk next time, who would have been delighted to assist you. The issue with the reserved sun loungers by the pool is known to us, and we regret that you were affected by this. We will take your comments seriously and take appropriate measures to ensure that all guests have the opportunity to enjoy the pool area. We take your feedback regarding the condition of the pool and the response of our receptionist very seriously. This does not meet our standards, and we will work promptly to improve the situation. The pool is regularly maintained, and we will ensure that it is in excellent condition. We sincerely regret that you encountered such problems during your stay and thank you for giving us the opportunity to address them. Please do not hesitate to contact us via our webpage if you choose to stay with us again in the future. We will review all the images that are published online to ensure that they correspond with reality, as we believe. Kind regards, JS Hotels Team
raimondas545
Lưu trú vào thg 5, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 16 thg 6, 2024
The hotel is very nice. Close to the beach 2 minutes to walk. Shops and restaurants around. Staff is very friendly and helpful. We were enjoyed our holiday. Lots of food choices for breakfast and dinner. Spa,swimming pool in side and the gym.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for your positive review. We are very pleased to read that you enjoyed wonderful days of rest and relaxation at our JS Hotel. It would be our absolute pleasure to welcome you back in the near future. Kind regards, JS Hotels Team
Peter C
Lưu trú vào thg 10, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 1 thg 11, 2024
Really nice place! Good service, lovely room and pool. Stayed at 3 hotels on the island during my stay and this was the best, value-wise. Few mins walk from the beach. Spacious room with a well sized balcony too overlooking the pool. The dinner provided was also unusually good for a buffet
Dịch
Phản Hồi Từ Khách Sạn: Dear Peter, Dear Guest, Thank you for your fantastic review! We’re delighted to hear that you enjoyed your stay and found our JS hotel to be the best value among the three you visited on the island. It's also wonderful to know you appreciated the good service, spacious room with a well-sized balcony, and our lovely pool area. We're also thrilled that you enjoyed our dinner buffet, which we strive to make exceptional. We hope to welcome you back for another lovely stay soon! Best regards, JS Hotels Team
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 22 thg 3, 2024
A lovely repeat stay. A top floor room overlooking the pool as well as the mainland Mallorca. From 1st to last the staff really looked after me. Everyone was friendly and courteous. The facilities available at the hotel are all 1st class. They have a really good thing going here and long may it continue. I am already planning a return trip for the future.
Dịch
Phản Hồi Từ Khách Sạn: Dear Greg, Thank you so much for your kind words and for choosing to stay with us again at our JS Alcudi- Mar! We're thrilled to hear that you had another wonderful stay and that you enjoyed the top-floor room with its stunning views. It's always our priority to provide exceptional service to our guests, and we're delighted that our staff took good care of you throughout your stay. We're glad to know that you found our facilities to be first-class and that you appreciated the overall experience. It's fantastic to hear that you're already planning a return trip in the future! We can't wait to welcome you back and create more memorable moments together. Warm regards, the entire JS Hotels Team
juliemart2016
Lưu trú vào thg 8, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 14 thg 9, 2024
Our second visit this year. This hotel is so far the best we have been to in Mallorca and we have tried a few, the staff are welcoming and go above and beyond, we left our jackets in June in the suitcase storage room and no problem we came back and got them in August. It was a good excuse to come back. The rooms the food cleanliness of the whole place is second to none, you do get the odd family that spoil it by grabbing the best sunbeds and then don’t make a show all day it’s rude but to be fair there was still plenty to go round, maybe the staff could remove them if it’s been a while and take them to reception then those people will have to go collect them and could be reminded of the rule. It only happened in August not in June . 20/10 from us see you next year js alcudi mar
Dịch
Phản Hồi Từ Khách Sạn: Dear Julie, Thank you for your fantastic feedback! We’re thrilled to hear that our JS Alcudi Mar remains your top choice on Mallorca and that our staff’s service and the hotel’s cleanliness met your expectations. We appreciate your suggestion regarding the sunbeds and will consider it for future improvements. We look forward to welcoming you back next year! Best regards, Your JS Hotels Team
Jean-François S
Lưu trú vào thg 7, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 17 thg 8, 2024
Hallo team JS Alcudi Mar, we stayed at your hotel 2 weeks ago and we had Room Number 343 and 341 and i wanted to tell you how happy we were during our stay there. The Housekeeping Barbara were very friendly to us, Miguel at the bar was very nice even his English was not so perfect but he understood what we wanted. He is a friendly guy. Francesca at the Front Office had always a smile on her face. At the Restaurant, Practice Sara were very talkative, Adriana too and i must not forget the friendly Restaurant Manager.Top men. What impressed me was? when there were a problem with the Wifi at the pool!! it was quick repaired. I must thank Francesca one time and also the hotel manager too. He was very friendly to me. Almundea served us nearly each evenings at Dinner time and she was super friendly. One man at the resto with grey hair and very thin was making his job well and he was always walking/running same as Speedy gonzales .I can say that all the personals are making a very good job. Front Office Manager top. Thank you for everything and hope to come back again. Tapas were missing. Greetings from Family Fricke-Sandrazie
Dịch
Phản Hồi Từ Khách Sạn: Dear Family Fricke-Sandrazie, Thank you for your kind review of your stay at our JS Hotel Alcudi Mar. We are delighted to hear that you had a great time and that you praised many of our staff members for their friendly and helpful service. We are particularly grateful for the positive reviews of Barbara, Miguel, Francesca, Sara, Adriana, Almudena, and our restaurant manager. We will ensure that their outstanding performances continue to be recognized and rewarded. We are also grateful for the acknowledgement of the quick repair of the WiFi signal at the pool. We know that reliable internet access is important, and we will continue to make efforts to ensure that our network is always available. We apologize, however, for the lack of tapas during your stay. We know that our tapas are an important part of Spanish cuisine, and we will make sure to improve this aspect for your next visit. We look forward to welcoming you back to our JS Hotel Alcudi Mar! Best regards, the entire JS Hotels Team
248lindaa
Lưu trú vào thg 7, 2024
Một mình
4.0/5
Rất Tốt
Đăng tải vào 12 thg 8, 2024
Great for solo people . Very welcoming andin a convenient place for beach access . Rooms and bathrooms are fine and the food in restaurant is excellent. Felt very safe . Pool space is limited and very busy with locals at weekends. I would recommend this hotel as a very fair price and would return
Dịch
Phản Hồi Từ Khách Sạn: Dear Linda, Thank you for your kind review! We're thrilled to hear that you felt safe and so welcomed during your solo stay. It's also great to know that you enjoyed the convenient beach access, comfortable rooms, and excellent cuisine. We appreciate your feedback about the pool space and are glad that it didn't affect your overall experience. Your recommendation means a lot to us, and we look forward to welcoming you back in the near future. Sunny regards, JS Hotels Team
Byberg
Lưu trú vào thg 6, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 17 thg 7, 2024
Fine and clean hotel with very friendly staff - excellent choice for families with children. Fine swimming pool also for small kids, and plenty of activities in the neighborhood. The buffet of the restaurant offered a tasty variety of interesting dishes and desserts
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for your positive feedback. We're delighted to read that you enjoyed your stay and found our JS hotel clean and friendly.We invest a lot of effort and time in cleaning and maintaining our rooms and community facilities. It's also great to know that our swimming pool and nearby activities were a hit with your family, and that you enjoyed the variety of dishes and desserts at our tasty buffet. We very much look forward to welcoming youand your family back soon! Sunny regards, JS Hotels Team
Margaret h
Lưu trú vào thg 4, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 23 thg 5, 2024
Loved this hotel, the staff were just awesome: could not praise them enough; from check-in to the restaurant teams. Highly recommend the half board ; brilliant food, great artists perform after dinner also but all stops by 11:00 so no late noise - brilliant value overall. Across the road from the beach. Overall ; 10/10 on all fronts. The management team should be VERY proud of their team.
Dịch
Phản Hồi Từ Khách Sạn: Dear Margaret, we are very grateful for your lovely review and for taking the time to write such kind words. We also thank you for acknowledging the friendly service provided by our great team. We should also mention that we do our very best to provide our guests with the best possible value for money every day and we are proud that you feel able to confirm that the quality we provide is on a level with our highly competitive rates. Looking forward to having you with us again soon. Sunny regards, the entire JS Hotels Team
Stay62161902476
Lưu trú vào thg 4, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 22 thg 5, 2024
Couldn’t fault the food . Really good . Very close to beach so you can do pool day or beach day. All staff so friendly and went the extra mile for my little boy , he is 4. The rooms were immaculate every day when we would come back after being out . Loved the air con in the room. I thought the rooms were small at first but realised as the holiday went on that there was no need for any bigger! Shower was fab. We are definitely returning next year
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, comments like yours make our hearts beat faster and immensely happy to know that our guests feel so comfortable with us that they would like to return. There can be no better compliment for our service. Thank you! Kind regsrds, JS Hotels Team
BaxIan
Lưu trú vào thg 4, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 15 thg 5, 2024
Great hotel, good location and facilities. Food was excellent with a varied range every evening and breakfast and staff were all very friendly and helpful making my stay very enjoyable. There were also good facilities to store bikes. Will definitely return when next in Mallorca
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for your lovely review! We're thrilled to hear that you enjoyed your stay with us, from our great location and facilities to our excellent food and friendly staff. We're especially glad to hear that you appreciated our varied evening menu and our breakfast options. We're also happy to hear that you found our staff helpful and that you enjoyed your stay overall. Thank you again for choosing our JS hotel, and we look forward to welcoming you back to Mallorca soon. Sunny regards, The entire JS Hotels Team
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 1 thg 3, 2024
I’ve stayed at this hotel twice now. The area around is nice - the beach is a two minute walk from the front door, the area feels safe. The hotel is an older building, but inside rooms are pleasant, I think every one has a balcony. It has a decent pool (although I only used it once because the beach is so close). In October it’s not too busy. I stayed half board, the food is pretty decent and inexpensive, so if you choose to eat elsewhere on a couple of evenings you’ve not lost much. Staff are friendly and helpful. For the price I paid I think it’s a great hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, it is always our pleasure to welcome you at our JS Hotel! Thank you so much for your lfriendly comments. We should also mention that we do our very best to provide our guests with the best possible value for money every day and we are proud that you feel able to confirm that the quality we provide is on a level with our highly competitive rates. We are truly honoured that you chose to stay with us a second time and hope to be able to welcome you back in the future. Yours sincerely, JS Hotels Team