Polana Serena Hotel

Các đánh giá Polana Serena Hotel

Polana Serena Hotel

Av. Julius Nyerere, Maputo, MozambiqueXem thông tin khách sạn
Polana Serena Hotel
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编组 10
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Đánh giá của khách

4.2/5
Rất Tốt
60 đánh giá
Đánh giá đã xác thực
Vị trí4.3
Trang thiết bị4.2
Dịch vụ4.2
Vệ sinh4.3
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Tất cả đánh giá(60)
Đánh giá tích cực(54)
Đánh giá có ảnh/video(2)
Đánh giá tiêu cực(6)
גיל מלמד
Phòng Giường Queen Hạng Sang
Lưu trú vào Mei 2024
Một mình
2 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 22 Mei 2024
Maybe the most beautiful hotel I have ever stayed in when it comes to the exterior and sone of the interior... All very authentic. The room was comfertavle and breakfast was great, let alone the breakfast dinning area and setting. Service and care to details was very good but could be somewhat improved....
Dịch
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào Jan 2024
Người đi công tác
7 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 25 Mac 2024
Thank you for your hospitality!
Dịch
Tài Khoản Khách
Lưu trú vào Mei 2023
Một mình
19 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 19 Mei 2023
當地百年老店 法國人的酒店 乾淨 整潔
Dịch
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào Nov 2022
Người đi công tác
189 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 Dis 2022
當地最好之一,可能也是最貴的酒店,海邊。
Dịch
SimonyPortugal
Lưu trú vào Apr 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 28 Apr 2024
Excellent hotel in terms of location and charm of 100 years ago. Breakfast is very good. Some of the hotel staff have forgotten about good customer service... Compared to 10 years ago, the service level has decreased and justifies a review by the hotel management.
Dịch
FFMM M
Lưu trú vào Apr 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 23 Apr 2024
I hope it can help you, if you're looking for a place to stay and have good experience, pick Hotel Polana you'll never regret.
Dịch
PurbeckMan
Lưu trú vào Apr 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 22 Apr 2024
Marvellous classic hotel with detailing and quality from a bygone era of time and quality. The location is stunning, you do not need to leave the hotel and our second floor room overlooking the Indian Ocean was spectacular. Staff were great, cheerful, friendly and attentive. Place and room was spotlessly clean and would recommend it without reservation. A memorable adventure in title and place.
Dịch
DouglasB2791
Lưu trú vào Apr 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 17 Apr 2024
As a family we stayed at the Polana recently . It was an uplifting,enjoyable experience for all of us from the youngest (3) to the oldest . The hotel is truly a grande dame in sparkling condition .The staff are super obliging and the chef and his staff excel. Highly ,highly recommended
Dịch
globaltraveller9999
Lưu trú vào Mac 2024
Bạn bè
3.0/5
Đăng tải vào 30 Mac 2024
We spent four nights at Polana Serena. We expected very good service as it is a 5 star hotel. But it does not quite live up to this standard. Regardless if it was the room service (rooms were not perfectly cleaned up, the do not offer service for shoes cleaning) or the bar, everyting was okay, but far from luxurious. Overall an acceptable experience, but not spectacular.
Dịch
Tài Khoản Khách
Lưu trú vào Mac 2024
Vợ chồng
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 Mac 2024
We count ourselves lucky that we got ‘marooned’ in such luxury during a sub tropical storm! A very tastefully refurbished colonial era hotel with many period features. Large rooms, well equipped. 2 dining rooms, one a good buffet and the other looks like five dining, though we preferred the variety of the buffet. In this hot, humid climate, the internal air conditioning is a bonus. There are outside covered terraces with ceiling fans. Ask about the rather hidden Spa - gym and secluded pool included in room cost, and paid- for massages etc available.
Dịch
Frances
Lưu trú vào Feb 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 28 Feb 2024
Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.
Dịch
Tài Khoản Khách
Lưu trú vào Feb 2024
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 26 Feb 2024
A stunning colonial style hotel with beautiful views. We stayed for four nights. The staff friendly and helpful. The food in the main restaurant, was delicious! The buffet dinner we had was plentiful. Kudos to the chef. Enjoyed the bar too. Very clean room with comfortable bed & beddings. A nice big pool to just relax and read/swim. Loved our stay.
Dịch
Mark
Lưu trú vào Mac 2024
Người đi công tác
4.0/5
Rất Tốt
Đăng tải vào 29 Mac 2024
Second visit whilst on business. Great location and the staff are highly attentive.
Dịch
Amina
Lưu trú vào Jan 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 25 Jan 2024
The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!
Dịch
Tài Khoản Khách
Lưu trú vào Dis 2023
Người đi công tác
0 đánh giá
3.0/5
Đăng tải vào 14 Dis 2023
Staying at the Poland Hotel - the esteemed Great Dame of Maputo - is always an absolute delight. Normally, everything goes smoothly and exceeds expectations. However, on this particular occasion, I must admit that I found it a bit disappointing. There were some issues that arose during my stay. Firstly, there was an unfortunate amount of noise emanating from the staff in the upstairs corridor, which required me to politely request their consideration not once, but twice. Secondly, the toiletries in my room remained frustratingly depleted for consecutive two days. Lastly, the tranquility of enjoying a serene sunset on the balcony was unfortunately interrupted by a rather boisterous event taking place in the ballroom. It appears that the management of this esteemed establishment must invest some effort in restoring the hotel to the elevated standard that we have grown accustomed to.
Dịch