Các đánh giá Montcalm Piccadilly Townhouse, London West End

Phản Hồi Từ Khách Sạn: Dear Mr. Mark,Thank you for sharing your feedback, and I’m truly sorry to hear that your stay did not meet your expectations. We always aim to offer a memorable experience, and it’s disappointing to hear that you felt the atmosphere, facilities, and overall experience were lacking. I understand your frustration, especially when you had high expectations based on previous information.We would like to sincerely apologize for the misinformation you encountered regarding the facilities. Your comments are important to us, and we will ensure they are addressed to improve our guest experience moving forward.Thank you for bringing this to our attention, and I hope we can have the opportunity to restore your faith in our brand.Best regards,Cosmina LupuGuest Exp. Manager

Phản Hồi Từ Khách Sạn: Dear Toni,Thank you for your positive review! We're delighted to hear that you enjoyed your stay and appreciated our great location, cleanliness, and tidiness. We would be thrilled to welcome you back in the future!Kind Regards,Cosmina LupuGuest Exp. Manager

Phản Hồi Từ Khách Sạn: Dear Bobbfunnywood,Thank you for sharing your feedback! We’re so glad you and your son had a wonderful stay with us, especially on New Year's Eve. Our location truly is central, making it easy to explore areas like Chinatown and all that London has to offer. We're thrilled to hear that you were satisfied with your experience. We hope to welcome you both back soon!Kind Regards,Cosmina LupuGuest Exp. Manager

Phản Hồi Từ Khách Sạn: Dear Kangna,"Thank you for your lovely feedback! We're glad you enjoyed the complimentary mineral water and fruit in your room. It's great to hear that the lobby manager added some extra fun to your stay! We hope to welcome you back soon.Kind Regards,Cosmina LupuGuest Exp. Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you found our location excellent, and that our service made you feel at home. It’s great to know that you found the value for money and transportation convenient for your business trips. We truly appreciate your kind words and look forward to welcoming you again for your next visit.Kind Regards,Cosmina LupuGuest Exp, Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback. We’re delighted to hear you appreciated the retro style of the room and the convenient bathroom space. We're also glad to know that our friendly front desk team, as well as the luggage storage service, met your expectations. We strive to provide excellent service and comfort, and your comments are truly valued. We look forward to welcoming you again in the future!Kind Regards,Cosmina LupuGuest Exp. Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind recommendation! We're happy to hear that the convenient transportation and welcome fruit added to your experience. We appreciate your feedback and look forward to welcoming you again!Kind Regards,Cosmina LupuGuest Exp. Manager

Phản Hồi Từ Khách Sạn: Dear Brendanlhy,Thank you for sharing your feedback. We’re glad to hear that, overall, you had a positive experience with us. We appreciate your comment about the room size and understand that space can be an important factor in your comfort.If you plan to visit again, please feel free to reach out to us in advance, and we would be happy to discuss room options that may better suit your preferences.We look forward to the opportunity to welcome you back in the future.Best regards,Cosmina LupuGuest Exp. Manager

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your wonderful feedback! Kind Regards,Cosmina LupuGuest Exp. Manager