The Shore Hotel & Residences

Nice and excellent to stay there. Locate at strategic area, in front of Melaka River. Good is Super Delicious and value for money to eat and stay there. 👍👍👍❤️❤️ I will repeat stay here.

Overall superb! Got same facilities with SwissGarden, pool, gym, plus the breakfest are good, worth every cent. Better add kids next time, only 15 ringgit. Also location are near to Jonker Walk n Little India, the room are spacious also

Cleanliness good, nearby kg morten and many more place. Just need to wait for lift . Overall everything good.

Lift sgt2 la slow...nak ke bilik n nak ke parking amik masa yg lama menunggu lift... breakfast nak kena tunggu que...so far makanan sedap 👍👍 kolam mandi pon ok...

This Hotel and Residence is equipped with huge rooms, an effective strategy to impress their guests. My feedback for improvement are as follows: 1) To guide their guests on the exact level of hotel rooms. 34005 is written on my room card, there is no 34 displayed on elevator button. I returned to reception and was told it is level 33A. 2) Waiting for your/my turn to enter any one of the four lifts is a painful task during peak season. 3 min to get into a lift. To get from level 33A to G floor can easily consume you at least 8- 12 min as it stops on each level. A baby boy was crying in his stroller while waiting for the lift to reach G floor. He had been in the poorly ventilated and congested lift before me. We met at level 33A and it took us 7 min to reach G floor. 3) To provide more varieties fof breakfast buffet.I understand that this hotel offers an affordable price for a comfortable stay especially for a big family and much better than the small hotel rooms at Jonker Walk. We can't complain much on the buffet spread. In my humble opinion, the hotel can add two or three dishes representing the Peranakan culture in Melaka. It would be a wonderful experience for us. 4) For first-time visitors like me, do pay attention on the huge car park on level 7. There are at least 3 lift lobbies and I ended up reaching Swiss Hotel lobby, De Wan restaurant and the actual hotel lobby itself during my one night-stay. A clear signboard(s) of which lobby reaches which hotel/retail outlet can be helpful. 5) Most importantly is to adopt best practices for welcoming and greeting your guests at the reception. As I mentioned, not all of us would know that level 34 being written on our room card is actually level 33A on elevator button. Alerting/helping them/me is a great way to go beyond and leave a lasting impression. Thank you

Parking : Tak jelas instructions parking . After you checkin baru tahu kita park at tower Berapa and zone apa . If u termasuk di park yg keluar ke lift mall . Susah untuk ke lobby.. Hampir 30 minit ke kiri ke kanan kita cari lift nak ke bilik and tower 3A(tahu after checkin) . - booked Apartments. Keadaan rumah ok . Selesa - tidak provide Wifi - ada certain item tidak boleh digunakan dalam apartment . Stay for 1 night only . And forget to snap any picture. Im just snap picture instructions map/parking after checkin in lobby . Overall just nice . And thank you for your hospitality services.

Just nice....nice to visit...just slow respon from staff....

Please make sure you ask receptionist whether double lock function or not. I had terible experience recently when i thought my door was safe when i locked! I came back from dinner and i sure and confirm i double lock my room already. But unfortunely someone can enter my room while i’m in there! They apologize said system access for room problem that night and offer free breakfast and change the room. Maintenance came also cannot fixed the door. I change the room. My mum was shaking whole night! I also feel very scaring and shaking whole night thinking what can happen to me and my family that night. Photo attach is the stranger’s bags that suddenly have in our apartment. Luckily all people are in bedroom already when someone enter and put his bags.

The hotel has a really nice pool for children all ages 1+. The rooms are very basic and expect no housekeeping during your stay. The lifts are really something to not look forward to. At peak times you can expect as long as 10min for an elevator to arrive. Car park at level 8 very bad signs. You need to park in the zone with green outlining. Take the elevator on the shore residences side. Breakfast is at ground floor. Swimming pool accessible 9th floor. Rooms are 10 and above up to 41. You need to use the elevator a lot.