4490 King Fahd Rd, Al Maabdah, Makkah, Makkah Province, 21955, Saudi ArabiaXem thông tin khách sạn
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Đánh giá của khách
4.3/5
Rất Tốt
201 đánh giá
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OmarTayo
Phòng đôi tiêu chuẩn, 1 giường đôi
Lưu trú vào thg 11, 2024
Gia đình
76 đánh giá
3.5/5
Đăng tải vào 14 thg 12, 2024
The hotel is nice and reasonably clean, and it is the most cost effective option. The bus to the Haram is always available. The receptionists, Mr. Alwaliid and Mr. AbdullAziz, are good people. I will definitely come back, Inshallah
Dịch
Phản Hồi Từ Khách Sạn: Dear Omar,Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We are pleased to hear that you found our hotel nice, reasonably clean, and cost-effective, and that you appreciated the availability of the bus to the Haram. We are also glad to know that Mr. Alwaliid and Mr. AbdullAziz provided you with good service. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent
Tài Khoản Khách
Phòng đôi tiêu chuẩn với sofa (nhiều giường)
Lưu trú vào thg 11, 2024
Khác
1 đánh giá
1.0/5
Đăng tải vào 5 thg 12, 2024
I booked online and paid online and been told I have to pay £1.17 and when I checked in receptionist charged me 189 riyals extra in cash and didn’t put in system, have discussed with and then they made a receipt but over charged me. I would never recommend anyone. Room was dirty and coffee or something spilt on the carpet and no one clean all over 0 star
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We apologize for the inconvenience you experienced with the surroundings, amenities, cleanliness, and service. We are particularly sorry for the issues with your booking and the extra charges you encountered, as well as the cleanliness of your room. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent
Tài Khoản Khách
Phòng đôi tiêu chuẩn, 1 giường đôi
Lưu trú vào thg 10, 2024
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 11, 2024
We arrived pretty early which was fine I understand that rooms were not available but the receptionist went above and beyond offering us an alternative so we could check in early. That saved us and specially my mum who suffered from a 12h flight!
Rooms were clean and big - special thanks to Akib, Safroz and Dilshad for being so attentive!
I was worried about the transportation and 10/10 for the bus. Always on time and very convenient. It stopped at Gazah station. We found it far because my mum couldn’t walk long distances but we were provided with a free wheelchair 🤍
The only things that kept me from not giving a 10 is the breakfast, options were more for a lunch than breakfast, only coffee sticks instead of brewed.
And that I was woken up at 4am (despite my sign in the door) to be given a cup of coffee I requested the day before. I understand that needs to be delivered but is okay to leave it at the door 🥲
Thank you and inchaAllah will be back to this same hotel!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We are delighted to hear that you appreciated the cleanliness of our hotel. We apologize for the inconvenience you experienced with communication, particularly regarding the bilingual capabilities of our staff. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent
Người Dùng Ẩn Danh
Phòng đôi tiêu chuẩn với sofa (nhiều giường)
Lưu trú vào thg 10, 2024
Vợ chồng
2 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 17 thg 11, 2024
Hotel is great. Location is quite far from Haram but Ibis provided free shuttle bus. However, the schedule is not often. There is no hairdryer in room. But overall good stay
Dịch
Phản Hồi Từ Khách Sạn: "Dear Valued Guest,We are honored that you chose Ibis Styles Makkah for your recent visit and are grateful for the time you've taken to share your positive experience with us.Your satisfaction is our greatest reward, and we are delighted to know that we succeeded in providing a comfortable and welcoming environment during your stay, we deeply value your kind words regarding our services.We recognize that excellence is a continuous journey, and your feedback is a compass that guides our efforts. We are keen to discover how we can enhance your next visit to achieve that perfect score of 10.Once again, thank you for your invaluable feedback. We eagerly anticipate the opportunity to host you again and deliver an even more exceptional experience.Sincerely,Shroog AlharbiGuest Relation Agent"
Eka Yunia
Phòng đôi tiêu chuẩn, 1 giường đôi
Lưu trú vào thg 9, 2024
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 11 thg 11, 2024
I booked a double room without breakfast to perform umrah. My husband & I requested early checkin and got charged 50 SR, but that’s okay since we arrived too early. The room was spacious and clean. They provided complete amenities except hairdryer.
The housekeeping staffs was nice and helpful. They cleaned the room everyday except the first day because I asked for it not to. I did my own laundry and hang my clothes on rooftop. But make sure to clip it tightly so that it won’t blow away.
The location is a bit far from Haram but they provided a free shuttle with reliable schedule. Unfortunately the terminal was quite far. It was at Shaib Amir bus station which is about another 10-15 mins walking to Masjidil Haram so I needed to arrange the time carefully especially on prayer time.
Dịch
Phản Hồi Từ Khách Sạn: "Dear Eka Yunia,Thank you for choosing Ibis Styles Makkah for your recent visit, and we appreciate you taking the time to share your positive experience with us.We are thrilled to know that you enjoyed your stay and that we were able to provide you with a comfortable and welcoming atmosphere, your kind review about our services are greatly appreciated.We acknowledge that there is always space for growth, and we are eager to learn what we could do to elevate your next stay to a perfect 10.Thank you once again for your valuable feedback, and we hope to welcome you back soon for an even better experience.Best regards,Shroog AlharbiGuest Relation Agent"
ABK ENTERPRISE
Phòng đôi tiêu chuẩn, 1 giường đôi
Lưu trú vào thg 3, 2025
Một mình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 4, 2025
I had a very fantastic stay! The room were clean and toilers were all very clean and equipped with sanitary supplies! I recommend here and special thanks to shuruq she’s a very friendly receptionist
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We are delighted to hear that you found the surroundings, amenities, cleanliness, and service to be perfect. We appreciate your positive comments about the cleanliness of the rooms and toilets, and the sanitary supplies provided. We are also grateful for your recommendation and kind words about me, our friendly receptionist. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent
Alusiaa
Phòng đôi tiêu chuẩn với sofa (nhiều giường)
Lưu trú vào thg 2, 2025
Đặt phòng cho người khác
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 4, 2025
Relocate to their sister hotel (mercure) and get the best experience and room. Staff are kindly and explain clearly. Process check in is smooth.
Dịch
Phản Hồi Từ Khách Sạn: Dear Alusiaa,Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We are delighted to hear that you found the surroundings, amenities, cleanliness, and service to be perfect. We appreciate your positive comments about the smooth check-in process, the clear explanations from our staff, and the excellent experience at our sister hotel, Mercure. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent
Khan Sayad
Phòng đôi tiêu chuẩn với sofa (nhiều giường)
Lưu trú vào thg 1, 2025
Vợ chồng
3 đánh giá
1.5/5
Đăng tải vào 9 thg 2, 2025
I stayed in the hotel for almost 5 days and booked again on the counter for couple of days after i backed from Madina.
I suppose to stay one more day in Madina but since i booked the hotel so i backed on the scheduled day,
But when i arrive i found the hotel has been closed .
Luckily i didn’t paid for the booking i made and got back one of the baggage i kept there.
Dịch
Phản Hồi Từ Khách Sạn: Dear Khan Sayad,Thank you for taking the time to write your review of Ibis Styles Makkah.We are so sorry to read your comments and would like to take this opportunity of offering you our apologies for any inconvenience you have experienced.We will certainly be following up on your feedback with the department concerned in order to avoid any reoccurrence of the situation.Once again thank you for your comments that helped us to raise our level of service to meet your expectation on your next visitWe do sincerely hope we have the opportunity to welcome you again in the near future.SincerelyShroog AlharbiGuest Relation Agent
Tài Khoản Khách
Phòng đôi tiêu chuẩn với sofa (nhiều giường)
Lưu trú vào thg 1, 2025
Gia đình
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 2 thg 2, 2025
I had other hotels experience but this was the best,cleaning was good,near to Kaaba,department house keeping service,room and toilet was clean,Muhammad faizan very good service and bhivyer
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your experience at Ibis Styles Makkah Hotel. We are thrilled to hear that you rated our surroundings, amenities, and service with a perfect score of 5, and that you found our cleanliness to be commendable. We are especially pleased to know that you had the best experience compared to other hotels, appreciated the proximity to the Haram, and were satisfied with our housekeeping services. Your kind words about Muhammad Faizan's excellent service and behavior are greatly appreciated. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent
Người Dùng Ẩn Danh
Phòng đôi tiêu chuẩn với sofa (nhiều giường)
Lưu trú vào thg 12, 2024
Gia đình
2 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 4 thg 2, 2025
Affordable price, very good for family, there is shuttle bus to terminal for transfer to another bus to haram
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We are delighted to hear that you found our surroundings pleasant, our amenities excellent, our cleanliness satisfactory, and our service exceptional. We are also pleased that you found our hotel to be affordable and family-friendly, and that you appreciated the shuttle bus service to the terminal for transfer to Haram. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards,Shroog AlharbiGuest Relation Agent
Said
Phòng đôi tiêu chuẩn, 1 giường đôi
Lưu trú vào thg 12, 2024
Một mình
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 24 thg 1, 2025
Best Hotel I have ever booked. This is my third time am booking. Although the shuttle issue of where it takes when going to Haram, and that is something out of their hands, but it is the best hotel I booked so far.
Dịch
Phản Hồi Từ Khách Sạn: Dear Said,Thank you for taking the time to share your experience at Ibis Styles Makkah Hotel. We are delighted to hear that you rated our surroundings, amenities, cleanliness, and service so highly, and we are honored to be considered the best hotel you have ever booked. We appreciate your loyalty as this is your third booking with us. We apologize for any inconvenience caused by the shuttle issue to Haram, and we understand that it is beyond our control. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent
Tài Khoản Khách
Phòng đôi tiêu chuẩn, 1 giường đôi
Lưu trú vào thg 1, 2025
Một mình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 5 thg 2, 2025
It was great and affordable please provide amenities then you will be better in hotel service.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your experience at Ibis Styles Makkah Hotel. We are delighted to hear your positive feedback and high scores for our surroundings, cleanliness, and service. We also appreciate your comments about the affordability of your stay. We apologize for the lack of amenities and will work on this area to improve our guests' experiences. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent
Tài Khoản Khách
Phòng đôi tiêu chuẩn, 1 giường đôi
Lưu trú vào thg 12, 2024
Gia đình
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 13 thg 1, 2025
Everything was just perfect except check out. They didn’t bring our luggage down we had to do it ourselves
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We are delighted to hear that you found our surroundings, amenities, and cleanliness to be excellent, and that you had an overall perfect experience. We appreciate your positive comments about our service, though we apologize for the inconvenience you experienced during check-out with your luggage. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent
Meesoo
Phòng đôi tiêu chuẩn, 1 giường đôi
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 4 thg 1, 2025
Ibis ia a great place to stay the location is soooooooooooo good . I could see the clock tower from my room which means its around the haram and ur prayers are ×multiplied . I like the bus service it took us only 5 mins to get there . Thnx i willcome again in no time.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We are delighted to hear that you found our location to be excellent, with a great view of the clock tower and proximity to the Haram. We are also pleased that you enjoyed our bus service, which made your travel convenient. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent
Tài Khoản Khách
Phòng đôi tiêu chuẩn, 1 giường đôi
Lưu trú vào thg 10, 2024
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 3 thg 12, 2024
Great hotel for a short stay. Everything was well-maintained. The shuttle was on time and drops you at the Gazaa parking. Everything was communicated effectively. All our requests were fulfilled within minutes.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We are delighted to hear that you found our surroundings, amenities, cleanliness, and service to be excellent. We appreciate your positive comments about the well-maintained facilities, timely shuttle service, effective communication, and prompt fulfillment of your requests. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations.Best regards, Shroog Alharbi Guest Relation Agent