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Robert Paul
Phòng King nhìn ra Mặt Nước
Lưu trú vào thg 10, 2022
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 29 thg 11, 2022
Cảm ơn bạn đã phục vụ xuất sắc cho chúng tôi, thật tuyệt khi chúng tôi tổ chức sinh nhật cho Vợ tôi tại khách sạn của bạn, chúng tôi sẽ cảm kích hơn nếu bạn có một món quà nhỏ. Khách sạn của bạn rất đẹp và có tầm nhìn đẹp, và tôi muốn nói lời cảm ơn bạn cũng như cho nhân viên của bạn Benson, sally ở quầy lễ tân và cho công việc dọn phòng của bạn, tôi quên tên anh ấy, anh ấy phục vụ buổi tối, tôi nghĩ là puro nếu tôi không nhầm, và cho nhân viên Bể bơi của bạn
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Kính thưa quý khách,
Cảm ơn bạn rất nhiều ý kiến của bạn. Chúng tôi rất vui khi biết rằng bạn rất thích kỳ nghỉ của mình với chúng tôi. Hãy yên tâm rằng chúng tôi sẽ chia sẻ những nhận xét tử tế của bạn đến các bộ phận tương ứng và phản hồi của bạn thực sự rất có động lực và bổ ích. Cảm ơn bạn một lần nữa vì đã chia sẻ kinh nghiệm của bạn. Chúng tôi mong sớm được chào đón bạn quay trở lại cho một kỳ nghỉ tuyệt vời khác tại Altira Macau.
Trân trọng,
Quản lý khách sạn
Altira Ma Cao
Marc Phoenix
Phòng King nhìn ra Mặt Nước
Lưu trú vào thg 1, 2025
Vợ chồng
18 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 10 thg 2, 2025
Wow, what an amazing hotel! From the moment we entered the building, we were treated with friendly and capable service staff. We were celebrating our anniversary, so the hotel prepared some room decorations and wine, as well as an upgraded space. The view was fantastic, the spa and pool relaxing, and the in-room bathtub so luxurious. The only minor issue we had was when we ordered food. There are no robots, so we had to take 2 elevators to the ground floor to collect our takeout food. Every hotel in Shenzhen has robots who bring deliveries to your room.
Overall, exceptional experience!
Dịch
6/13
Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you for taking time to share the experience of your recent stay at Altira Macau. We are glad to learn that you enjoyed most of our services at Altira and we appreciate your valuable feedback which will allow us to improve and constantly strive to do better.We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Tài Khoản Khách
Phòng King nhìn ra Mặt Nước
Lưu trú vào thg 1, 2025
Vợ chồng
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 15 thg 2, 2025
Like the sea view from the room. Amenities are well prepared and housekeeping services is fast and good Very nice swimming pool
Dịch
Gurudev Samarth
Phòng King nhìn ra Mặt Nước
Lưu trú vào thg 1, 2025
Du lịch cùng bạn bè
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 2, 2025
It’s was really wonderful experience to stay at Altira. Thank you Tracy wei who understand the purpose behind the booking and provide simple decoration welcome fruit and yummy cake. Staff really polite and helpful.
Thank you to reception counter staff Alisa and Linda for smooth check in and check out. They gave us valuable information about property and ask for water when arrived at counter.
View from the room is very nice. Bathroom is so big. Soft drinks are free from the minibar.
Definitely will book again and recommend to my friends who wanna celebrate near future any party.
Thank you the staff who gave us ice cube multiple time. Just request if possible keep big size of ice bucket to avoid staff and guest time.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, We are pleased to read that you enjoyed had your stay with us. Your kind feedback is highly appreciated and will certainly be shared with our colleagues. Please rest assured that we will continue to enhance our standards as well as service so that your next visit will be another pleasant and memorable one. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Nicholassssssss
Phòng 2 giường nhìn ra mặt nước
Lưu trú vào thg 11, 2024
Một mình
6 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 30 thg 12, 2024
The hotel is at a great location which have food all around the hotel at all hours. have bus service to other hotel to walk around as well
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for sharing your thoughts! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
The Hotelier
Phòng King nhìn ra Mặt Nước
Lưu trú vào thg 11, 2024
Một mình
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 1, 2025
My stay at the Altira Hotel Macau was an unforgettable experience that seamlessly blended luxury, comfort, and stunning views. Located on Taipa Island, this five-star hotel is a hidden gem that truly embodies the essence of indulgence.
From the moment I arrived, the exceptional service set the tone for my stay. The warm and attentive staff greeted me with genuine smiles, making check-in a breeze. I was upgraded to a luxury suite, and the moment I stepped inside, I was blown away by the elegant decor and spacious layout. The modern design, coupled with breathtaking panoramic views of the Macau skyline, created an inviting atmosphere that made me feel right at home.
The suite featured a plush king-sized bed, a generous seating area, and a beautiful marble bathroom complete with a soaking tub and separate shower. Every detail was meticulously planned to ensure maximum comfort and convenience. I particularly enjoyed the complimentary minibar and the Nespresso machine, which made my mornings delightful.
One of the highlights of my stay was dining at the hotel’s renowned restaurant, which offered a delectable array of Asian and Western cuisines. The quality of the food was truly exceptional, and the attentive service elevated the dining experience even further. I also took advantage of the stunning infinity pool and state-of-the-art fitness center, making it easy to stay active while basking in luxury.
The Altira Hotel’s location provided easy access to nearby attractions, and the peaceful environment made it the perfect escape from the bustling city. Overall, my stay at Altira Hotel Macau was nothing short of spectacular. With its impeccable service, lavish accommodations, and stunning views, I cannot recommend this hotel enough for anyone looking to experience the pinnacle of luxury in Macau. I can’t wait to return!
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear valued guest, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Tài Khoản Khách
Phòng 2 giường nhìn ra mặt nước
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 12, 2024
Room : Very big & spacious with a splendid sea view. Even the toilet is very big too. Very good.
Complimentary drinks & fruits: unexpectedly found a few bottles & cans of soft drinks as well as beers in refrigerator & would refill every day. It is rarely found in other hotel. Also provided 3 fruits on each day. Very kind!
Facilities:
(1)Water temperature of the swimming pool is warm enough for swimming comfortably even in very cold day. The texture & Cleaniness of water is above standard. The length of swimming pool is at standard as a indoor swimming pool. Besides, the pool also provides full sea view. Too good!
(2) A small machine for extracting water of swimming suit can be found inside pool showering lobby. This is a warm facility & is not usually found in other hotel. Very nice with standard.
Body massage pool, wet Sauna, dry sauna are very clean.
Staff : very helpful, kind & polite as well as able to answer enquiry.
Room for improvement:
(1)the whole big room has one more mirror only, is inside toilet. When some body is using toilet,.... Should add one mirror outside toilet.
(2)the ventilation fan inside toiet is not strong enough to remove bad smell at once!! 🤭
As a whole, it is a very worth to stay hotel. 👍
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, We are pleased to read that you enjoyed had your stay with us. Your detailed and kind feedback is highly appreciated and will certainly be shared with our colleagues. Please rest assured that we will continue to enhance our standards as well as service so that your next visit will be another pleasant and memorable one. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Yuet Nga
Phòng 2 giường nhìn ra mặt nước
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 16 thg 1, 2025
I’m so appreciate the hotel prepared the birthday decoration and cake during our stay!!! And the staffs were so helpful and friendly which made the celebration more enjoyable and memorable!!! I would recommend to my friends and willing to book again while travelling Macau!!!
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Người Dùng Ẩn Danh
Phòng King nhìn ra Mặt Nước
Lưu trú vào thg 11, 2024
Vợ chồng
17 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 11 thg 12, 2024
Amazing stay at great prices. Service was very good from beginning to the end. Breathtaking views from the hotel lobby and the room. Would highly recommend this place when you're in Macau.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Người Dùng Ẩn Danh
Phòng King nhìn ra Mặt Nước
Lưu trú vào thg 11, 2024
Người đi công tác
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 12, 2024
Fantastic property, one of the few located in Taipa.
Spacious rooms, great amenities, beautiful view of the Macao skyline!
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, We are pleased to read that you enjoyed had your stay with us. Your kind feedback is highly appreciated and will certainly be shared with our colleagues. Please rest assured that we will continue to enhance our standards as well as service so that your next visit will be another pleasant and memorable one. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Người Dùng Ẩn Danh
Phòng 2 giường nhìn ra mặt nước
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
6 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 19 thg 12, 2024
Hotel is a bit old
Service is okay, consistent with the brand name
Far from Galaxy concert hall
About 30 minutes to the concert place via the walking path as shown in the picture
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Yoyochann
Phòng King nhìn ra Mặt Nước
Lưu trú vào thg 10, 2024
Người đi công tác
17 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 12, 2024
The location is convenient, very close to the subway, and the view is great. The room was also very tidy.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, We are pleased to read that you enjoyed had your stay with us. Your kind feedback is highly appreciated and will certainly be shared with our colleagues. Please rest assured that we will continue to enhance our standards as well as service so that your next visit will be another pleasant and memorable one. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Nessieoinc
Phòng King nhìn ra Mặt Nước
Lưu trú vào thg 10, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 11, 2024
Excellent experience! Celebrated birthday with hotel’s lovely decoration in the room and cake. Rooms are clean and big with the best view in Macau! Thank you Sally for checking us in. She was kind and professional.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Bunty Km
Phòng 2 giường nhìn ra mặt nước
Lưu trú vào thg 11, 2024
Khác
14 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 16 thg 12, 2024
Great property to have a good relaxation. Good view and vibes from the bar 38.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for sharing your thoughts! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Tài Khoản Khách
Phòng King nhìn ra Mặt Nước
Lưu trú vào thg 10, 2024
Vợ chồng
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 11, 2024
The best hotel you can find in Macau!
The room is great and huge, the hotel even decorated the room for us for our anniversary!
Room come with free fruits, wine, beer, and some soft drinks!
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau