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Đánh giá đã xác thực
Vị trí4.0
Trang thiết bị4.1
Dịch vụ4.1
Vệ sinh4.0
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Tất cả đánh giá(119)
Đánh giá tích cực(17)
Đánh giá có ảnh/video(4)
Vị trí tuyệt vời(6)
Đánh giá tiêu cực(2)
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 5, 2024
Một mình
29 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 2 thg 7, 2024
My room was upgraded to a bigger room with two single beds. The service was very good and the room was clean and neat. Everything seems quite new. It takes about 8 mins to walk from the train station or bus station so a pretty good location by the beautiful lakeside. Nothing to complaint about!
Dịch
Phản Hồi Từ Khách Sạn: Dear guest userThank you for your review. We are glad to read that you enjoyed your stay and hope to have the opportunity to welcome you soon back again.
Faisal Saffar
Phòng Tiêu Chuẩn
Lưu trú vào thg 4, 2024
Vợ chồng
6 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 9 thg 5, 2024
Super friendly staff..location is best in Luzern...the view from the room stunning
Dịch
Phản Hồi Từ Khách Sạn: Dear Faisal Saffar,Thank you for your review, we are glad to hear that you enjoyed your stay with us, in particular our location. We hope to have the opportunity to welcome you soon back to Lucerne.
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 11, 2024
Gia đình
8 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 30 thg 12, 2024
The room is nice
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest User Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Lucerne, I look forward to welcoming you back.Sincerely, Radisson Blu Hotel, Lucerne
Phản Hồi Từ Khách Sạn: Dear Guokelizi,Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with your stay and appreciated the size and modern amenities of your room.We are especially pleased that you found our service at the front desk, the complimentary mineral water and the coffee machine to your liking. It is great to know that our location and the soundproofing of the rooms were ideal for your needs.Your feedback motivates our team to maintain the high standards our guests expect. We look forward to welcoming you back soon and wish you all the best for your future travels.Best Regards,General ManagerHotel Radisson Blu, Lucerne
Phản Hồi Từ Khách Sạn: Dear valued customerThank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations.We sincerely apologize for the inconvenience regarding the additional charges and the missing power adapter. This does not reflect the standard we strive for, and we will be reviewing these incidents internally to ensure they do not happen again.Thank you once again for your feedback. We hope you will give us the opportunity to make your stay more pleasant in the future.Best Regards,General ManagerHotel Radisson Blu, Lucerne
Phản Hồi Từ Khách Sạn: Dear XihuanhuanyoushijiedelvxingdarenThank you for your positive feedback! We’re glad you enjoyed our hotel’s central location and appreciated the proximity to the train station and main attractions. It’s also great to hear that you were satisfied with the service at our reception.We hope to welcome you back soon!Best regards,Radisson Blu Hotel, Lucerne
Phản Hồi Từ Khách Sạn: Dear NYKG Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne. We are glad to read that you are satisfied with your stay and hope to have the opportunity to welcome you soon back again. Sincerely, Radisson Blu Hotel, Lucerne
Suzhu
Phòng Tiêu Chuẩn
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
4 đánh giá
3.7/5
Đăng tải vào 26 thg 10, 2024
早餐餐食、食材少又不佳。
Dịch
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 11, 2023
Du lịch cùng bạn bè
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 1, 2024
位置有點遠,衞生不錯,大品牌值得信賴!
Dịch
Phản Hồi Từ Khách Sạn: Dear 标准房, thank you for your review. We are glad to read that you enjoyed your stay with us.
Tài Khoản Khách
Phòng Premium Nhìn Ra Hồ
Lưu trú vào thg 7, 2024
Một mình
3 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 29 thg 8, 2024
整體讀還可以
Dịch
Phản Hồi Từ Khách Sạn: Dear GuestThank you for your feedback. We're glad to hear that your overall experience was satisfactory. If there's anything specific we can improve, please feel free to share your thoughts. We hope to welcome you back in the future.Best regards,Radisson Blu Hotel, Lucerne
Beijixionggemuou
Phòng Tiêu Chuẩn
Lưu trú vào thg 11, 2023
Du lịch cùng bạn bè
29 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 2, 2024
酒店距離車站很近 位置十分優秀
Dịch
Phản Hồi Từ Khách Sạn: Dear BeijixionggemuouThank you for your review, we are glad to hear that you enjoyed your stay with us, in particular our location. We hope to have the opportunity to welcome you soon back to Lucerne.