Các đánh giá Locke at Broken Wharf

Phản Hồi Từ Khách Sạn: Hey cfmatk!Thank you for your wonderful feedback! We're thrilled you enjoyed our unique design and had a great experience. It’s always a pleasure to hear our guests recommend us so highly. We look forward to welcoming you back in the future!Until then,Ceri :)

Phản Hồi Từ Khách Sạn: Hey WangXiang!Thank you for sharing your experience with us.We are delighted to hear that you had a wonderful stay and deeply appreciated how well connected we are to the rest of London. Thank you for your high ratings for out cleanliness and service - are team truly work hard to give our guests the best time with us.We hope to welcome you back to another stay soon!Until next time,Ceri

Phản Hồi Từ Khách Sạn: Hey Lucy!Were delighted to heart that you loved our location and appreciated how convenient our prices our. It's great that our team left you with a positive impression - they truly are wonderful.We hope to welcome you back soon.Until then, Ceri :)

Phản Hồi Từ Khách Sạn: Hello! Thank you for taking the time to share your experience with us! Sorry the room was not a match but I'm glad to hear you had a great time with us :) Because we are in central London there are regulation such as congestion charges and such, there is a car park called NCP about 10 minutes away from us if you decide to drive through :) See you again and until then please take care! Kindly,Nate

Phản Hồi Từ Khách Sạn: Hey MattLewis, Thank you so much for taking the time to share your experience with us! It's so great to read that you enjoyed your stay with us! Thank you for the kindest words you had for our staff, I'll make sure to share it with the team! We are really grateful for your recommendation! We will be looking forward to seeing you again! Until then please take care! Kindly,Nate

Phản Hồi Từ Khách Sạn: Hi there! Thank you very much for your lovely review. We're very happy to hear that you had a great stay with us. Thank you also for your comments about Max - I'm sure he will be absolutely thrilled to receive such a great feedback. We're looking forward to welcoming you back home :) Best, Broken Wharf team x

Phản Hồi Từ Khách Sạn: Hey there SalemMohammed! Thank you so much for the kind words, glad you had an amazing stay with us! We are looking forward to welcoming you with us again and until then please take care. Kindly, Nate

Phản Hồi Từ Khách Sạn: Hey Shams!Thank you for your glowing review! We're delighted to hear that you loved every aspect of your stay including our picturesque and convenient location.We hope you welcome you back soon!Until then,Ceri :)

Phản Hồi Từ Khách Sạn: Hey there! Thank you for taking the time to share your experience! The deposit is on hold so you don't get a notification when it gets released, have a look at your account :) if not contact us and we will be happy to assist. See you again and until then please take care! Kindly,Nate

Phản Hồi Từ Khách Sạn: Hi there! Thank you very much for your lovely review. We're very happy to hear that you had a great stay with us and we're looking forward to welcoming you back home :) Best,Broken Wharf team x

Phản Hồi Từ Khách Sạn: Hello! Thank you very much for taking the time to share your feedback. I was sorry to hear that you had some cleanliness issues in your apartment. We're investigating this with our Head Housekeeper and Housekeeping team. I was also sorry to hear that you didn't enjoy your meal in our restaurant. We will pass your comments to our food and beverage partner, Solstice. On a brighter note, I was happy to hear that you found our staff very helpful and found us very stylish! If there is anything else that you'd like to discuss regarding your stay with us, please feel free to contact us. We hope to see you again soon. Best,Celia General Manager

Phản Hồi Từ Khách Sạn: Hey there!Thank you for your kind words and for highlighting our convenient location by the Thames! We're thrilled to hear that you enjoyed the proximity to major tourist attractions and the beautiful riverside setting, perfect for morning or evening walks. The nearby Millennium Bridge and easy access to cultural landmarks like Tate Modern truly make our location special. We look forward to welcoming you back for another delightful stay in the future!Until next time,Ceri :)

Phản Hồi Từ Khách Sạn: Hi there, We're very sorry to hear that you were disappointed with your stay with us, as this is certainly not the experience that we wished you to have. If there is anything else that you'd like to discuss regarding your stay with us, please feel free to contact us directly. Best,CeliaGeneral Manager

Phản Hồi Từ Khách Sạn: Hello! Thank you so much for taking the time to leave us a review! We are service apartments, so we do offer cleaning weekly, but you are more than welcome to request for fresh linens, and such as mentioned by our host when checking in. As per our Terms and Conditions, if you'd like a late check out, there is a fee to settle. Sorry that your stay was not as great as we like our guest to experience.We hope to have you back soon! The Broken Wharf team x