Ibis London Shepherds Bush - Hammersmith

Các đánh giá Ibis London Shepherds Bush - Hammersmith

Ibis London Shepherds Bush - Hammersmith

3-5 Rockley Rd, Hammersmith and Fulham, London, W14 0DJ, United KingdomXem thông tin khách sạn
Ibis London Shepherds Bush - Hammersmith
Ibis London Shepherds Bush - HammersmithIbis London Shepherds Bush - HammersmithIbis London Shepherds Bush - Hammersmith
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Đánh giá của khách

8.1/10
Rất Tốt
137 đánh giá
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Vị trí8.9
Trang thiết bị7.2
Dịch vụ8.2
Vệ sinh8.1
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Đánh giá tiêu cực(3)
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 6, 2025
Một mình
1 đánh giá
5.5/10
Đăng tải vào 27 thg 7, 2025
The bathroom smells horrible. The cleaning lady banning the doors really harshly and made my whole bed shake. I ask for iron and was given one but it does not work. Did not feel totally relaxed there at all.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your feedback. I'm sorry to hear that aspects of your stay were disappointing. We take comments like yours seriously and will be following up with our housekeeping team regarding both the bathroom smell and the noise during cleaning — that’s not the experience we aim to provide.Regarding the iron, we’ll be checking our inventory to make sure everything is in proper working order moving forward. Your comfort matters to us, and while we regret that this stay didn’t feel fully relaxing for you, we appreciate you letting us know what went wrong.If you decide to stay with us again, we’d like the chance to offer a much smoother experience.Best regards,ibis Shepherd's Bush
中丸洋子
Phòng Đôi
Lưu trú vào thg 6, 2025
Một mình
6 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 11 thg 7, 2025
I stayed to join the cncert in Shepherd's Bush Empire. the location is perfect ,it's 3minutes from the station Shepherd's Bush where there are so many restaurants and food markets. The biggest shopping cnter in the world is neathere. Breakfast is same everyday, it's a pitty. the receptionists are so nice, klnd,smily, helpful to guests. especially Nicola helped me a lot when the taxi I booked didn't come He phoned to taxi driver, and taxi company which didn't answer at all. He tried to access them for many times, and at last he took me to the tube station with 2heavy suitcases、 he carried them up on steps to platform. If he didn't help me,I couldn't find station, nor carried laggages, nor went to the station on time. I really appreciate him.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind feedback. I'm glad you enjoyed the location and that it worked well for the concert at Shepherd’s Bush Empire.I'm especially pleased to hear how helpful Nicola was during a stressful moment; we’re lucky to have him, and I’ll make sure he sees your lovely comments.I’ve also noted your feedback about breakfast. We’re always looking to improve, so thank you for mentioning it.We hope to welcome you back again soon.Best regards,AgaAssistant General Manager
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 5, 2025
Cặp đôi
1 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 4 thg 6, 2025
Great hotel. Near to shepherd bush station within 10 mins walking distance. Near to supermarkets such as Lidl, restaurants, walking distance to a laundry shop. Beds are compact.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your review! We're glad you enjoyed our convenient location near Shepherd’s Bush station, shops, and local amenities. We’ve also noted your comment about the beds and appreciate the feedback.We hope to welcome you back again soon.Best regards,AgaAssistant General Manager
Ayisha
Phòng hai giường
Lưu trú vào thg 4, 2025
Nhóm bạn
1 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 30 thg 5, 2025
We stayed for two days and it was a lovely stay. We got a twin bed and the room was a decent size and it wasn’t too hot. Beds were comfortable and the bathroom was also a decent size (wet room) and the water was nice and hot. In terms of the cleanliness, at surface level it was cleaned but you could tell it wasn’t throughly cleaned. There was dust and dirt here and there. But at the same time it wasn’t bad if that makes sense. For the price, it was worth it in my opinion. The location was great too, the underground was like 4 minute walk and Westfield White City was also around the same area (5 minute walk). There is a small local shopping centre next to the hotel where you can find Lidl, Sainsbury’s, Poundland and other shops. There are also many places to eat around the area.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to leave feedback. We're really glad to hear that you had a lovely two-day stay and that you found the room comfortable, well-sized, and in a great location; it sounds like you made the most of what the area has to offer!I appreciate your honest comments regarding cleanliness. While it's good to know it wasn’t a major issue, we take all feedback seriously and will follow up with our housekeeping team to ensure standards are being met more thoroughly.Thank you again for choosing to stay with us. We hope to welcome you back in the future.Best regards,AgaAssistant General Manager
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 3, 2025
Gia đình
1 đánh giá
6.0/10
Đăng tải vào 15 thg 4, 2025
Room was basic but bed comfy. Location good for what needed it for. Most staff need a get a personality and atleast smile. Axel was polite and helpful after other staff couldn’t really care less and not great attitude. Shift team leader pleasant enough but his enthusiasm didn’t reflect other staff.
Dịch
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 2, 2025
Khách đi công tác
1 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 27 thg 3, 2025
Just a quick overnight stay. Close to tube so great for getting around . Lots of shops and restaurants near by.
Dịch
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 2, 2025
Cặp đôi
1 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 26 thg 3, 2025
Great staff at reception, and unlike other hotels this seems very safe especially when u need a keycard to get in and out the building as well as in the elevators.
Dịch
Jasmeen
Phòng Đôi
Lưu trú vào thg 4, 2025
Khách đi công tác
1 đánh giá
7.0/10
Đăng tải vào 22 thg 5, 2025
Clean and in a good location, very close to the tube station.
Dịch
Phản Hồi Từ Khách Sạn: Dear Jasmeen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,AgaAssistant General Manager
Michael Dale
Phòng hai giường
Lưu trú vào thg 5, 2025
Cặp đôi
22 đánh giá
7.5/10
Đăng tải vào 1 thg 7, 2025
Great location. Great price. Great room.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind words! We're so glad you enjoyed the location, the room, and found great value in your stay. We hope to see you again soon!Best regards,AgaAssistant General Manager
Kimberley
Phòng Đôi
Lưu trú vào thg 11, 2024
Cặp đôi
32 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 4 thg 3, 2025
Location was great. Rooms a bit old but overall was a great stay
Dịch
Phản Hồi Từ Khách Sạn: Dear Kimberley,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our great location and had a pleasant stay.We appreciate your feedback regarding the rooms, and we are always working on ways to enhance our guests' experience. Your insights help us improve, and we truly value your input.We hope to have the pleasure of welcoming you back in the future! If there's anything we can do to make your next stay even better, please don't hesitate to reach out.Best regards,AgaAssistant General Manager
Odeisha
Phòng Đôi
Lưu trú vào thg 1, 2024
Một mình
8 đánh giá
3.0/10
Đăng tải vào 21 thg 2, 2024
This hotel is the worst to stay at, reasons: 1) I had 3 luggages and 1 bag with me. Upon check-in, no one didn't assisted me with my luggages to my room, they just looked at me struggling with them. 2)Toiletries are not provided 3) Robe and bed slippers are not provided 4) Breakfast: Not much options and taste very poor 5) Hotel location from the airport proximity is a lie on the booking site. It takes more 25mins to get to either location 6) Hotel location from the tourist attraction areas such as London Eye etc proximity is also a lie. It takes more 30mins to get to the locations. NB. I would NOT recommend anyone to stay at this hotel because after staying, I understood why payment was non-refundable. No one in their right mind would pay so much money and not expect to get even an inch of luxury. And mind you, my reservation was for 5 days. So can you imagine staying somewhere uncomfortable for so long!
Dịch
Damien
Phòng Đôi
Lưu trú vào thg 2, 2024
Cặp đôi
14 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 10 thg 4, 2024
near my fav weatherspoon! value for money $$$$
Dịch
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 5, 2024
Cặp đôi
3 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 16 thg 6, 2024
the hotel room a bit small for us. Not enough space to keep things. feeling a bit cramp. the hotel is far from the center of touristic spots and can easily call up uber . breakfast is moderately acceptable .
Dịch
Debs
Phòng Đôi
Lưu trú vào thg 4, 2024
Gia đình
1 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 18 thg 5, 2024
Just my daughter and myself staying here for two nights, as she was attending music gigs. I drove here from the Hammersmith O2 and we arrived just before midnight. No Parking signs and not clear where to park? Found a car park and drove up a ramp but wasn't sure if this was the place for ibis customers. It was dark as late. Decided to drive back down and double park outside the hotel to ask, as it was late at night. I was told it was the right place . Parked but wasn't sure where to exit to get to hotel, as there was no sign? Not keen hanging around in dark place in London and had young daughter with me! Saw a door so assumed it was a lift. Went down but ended up outside Lidls- it was closed and the door out was locked . So back up in the lift! Saw a man in a small car park cubicle box- so asked him where I should go ... he advised me to drive all the way to other side of car park and the ibis lift there. We found it and re parked . But for goodness sake put a sign up by the entry to car park!!! 1. To confirm this is the ibis car park 2. Directions at entry to drive to other side of car park to where the ibis hotel and lift are!! Advise what to do - take car park ticket to reception to get discount. Was only £22 for 2 days which was brilliant - the hotel is central to so much . Cinema, market , gig venue and plenty of shops and eating places. The hotel itself was absolutely spotless and comfy bed . The shower hot and bathroom spotless. Towels and soap etc provided. Everything you need for a stop in London. Staff friendly and all in all a great place to stay. Will definitely stay again if any more gigs this way. Thank you 🙏
Dịch
Yvonne Teresa
Phòng Đôi
Lưu trú vào thg 2, 2025
Khách đi công tác
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 30 thg 3, 2025
Nice clean accommodation. 
Dịch