At Sloane

The hotel is overall nice, I got a very expensive Item stolen from me during my stay and all they managed to do is say that there is no evidence of my jewelry stolen . It was in my bags then disappeared during the stay . Very poor service for a 5 stars hotel

Wonderful hotel in the heart of Chelsea. The staff were very sincere, accommodating and helpful. They went to great lengths to make our stay comfortable and enjoyable. We arrived close to midnight and the chef even prepared a small meal for our arrival. We truly enjoyed our visit

One of the chicest hotel experinces , the hotel design is ravishing and every detail executed with an expert eye to deliver an utterly authentic and luxurious experience. For sure my new home away from home. Ten out of ten on every level including the very attentive and well trained staff. Without doubt Londons most inspiring new hotel !

…At Sloane is a chic, charming and alluring hotel in the heart of Chelsea, on Sloane Gardens. The team are warm, professional and attentive from the moment of arrival, and throughout your visit. You feel like a welcome friend of the house. Rooms are stylishly appointed, comfortable, peaceful and cosy. There’s a brilliant master control panel that makes light, sound, and temperature management easy. Dining in the intimate rooms on the upper floor for breakfast, lunch or dinner is a true pleasure; the menu is delicious and well balanced, and faithful to its Parisian origins. I love it. I have stayed 3 times and I look forward to returning soon.

I never write reviews but feel compelled to after such a wonderful birthday stay. The hotel is absolutely beautiful, in my favourite location in London. What makes the property superb is the friendliness and warmth of the staff. A special mention to Klodjana, Alexy, Avaro and Margaux for their helpfulness, attention to detail and efficiency, I have stayed in some of the most incredible hotels in the world and this team's level of professionalism combined with their genuine warmth is unsurpassed. Thank you very much for making my stay so special, I look forward to returning soon.

As a former professional hotel reviewer who got his start critiquing London's five-star hotels 20+ years ago, I was extremely curious how a Costes-helmed hotel would fare in the only other major European capital with a truly astounding/ridiculous collection of grand five-stars. I'm not a fan of the Parisian original: ever since I first reviewed it, I've had it near the top of my list of overhyped, overpriced, and massively snobby attitudes all around. (Not that unusual for Paris, but still.) To my considerable chagrin, At Sloane handily fits that description as well. And unlike Paris, London's other five-stars are mostly exceptionally welcoming, not haughty. The property's design has almost nothing in common with the Hotel Costes: it's quintessentially English, and I'm assuming intentionally far less "trendy" than its Parisian sister. Unfortunately it's just as snotty as well – and if there's any other London hotel that charges £600/night for an 18 sq m room (literally labeled as a "Mini" - you can pay £200 more for an extra 4 sq m), I'm unaware of it. Although literally every aspect of the decor is unambiguously stunning, that doesn't make it worth 600 quid a night on the *lowest* end – and that it is not. The hotel's staff in the reception area and restaurant/bar are best described as exceptionally attractive. Unfortunately they're also exceptionally incompetent, and based on a half-dozen stories I've heard from London friends who aren't white, they actively engage in racial profiling. Which is utterly absurd, both in this day & age and in one of Europe's largest melting-pot capitals, and appalling. As for the restaurant: the food is both terrible and absurdly overpriced (even by Parisian standards!), and they actively turn away locals with phony claims that the restaurant or bar is "full." (And said locals are quite posh, given that it's Chelsea, but apparently not hip or young enough for the front desk's standards. Several people I know who were turned away are members of one of London's poshest members clubs.) Almost bizarrely for a new eatery with subpar food, they ask you – quite literally – to move after X amount of time (seemingly an hour for lunch) because they "need the table," even if the restaurant is quite literally almost empty and it's already a prime lunch or dinner hour. This isn't *that* unusual for London – it's the norm at many clubs, and I think it's occurred every single time I've dined at the original Gordon Ramsay – but there's a rather obvious difference a Michelin three-star and a newbie eatery that mostly serves up pretension. The truly ridiculous part is that it's not simply London that has a bumper crop of five-stars; it's that the entire surrounding Chelsea & Knightsbridge area has TONS of them. Two of London's unequivocal best hotels are less than a half-mile away: The Cadogan and The Hari. The latter's the relative bargain of the two – about half the price of At Sloane – but The Cadogan has the type of style

We just had the best experience @ At Sloane. The decor is just wonderful with the most luxurious finishes. The food at the 6th floor restaurant is excellent. And most of all, the attentiveness of the staff is truly remarkable. Lola, Alexy and all the front desk staff is warm and solution driven.

Extremely charming and sophisticated hotel. Very rich in details. Excellent location. Amazing team. Great service and food. Incredible bedroom. It is as cool as Hotel Costes, in Paris, but at the same time it feels like home. Extremely cozy.

My family and I had a wonderful stay At Sloane. Their attention to detail and willingness to help made our stay amazing. I would definitely recommend to anyone as the rooms were great and the staff was even better.